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Opinions on H10 Timanfaya Palace

59 customers have left opinions about this hotel

Excellent! 9.8/10

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  • Excellent hotel

    Excellent! 10/10


    My friend and I have just returned from a 10 night break at this hotel.

    Everything in this hotel is superb, the staff we came into contact with were professional, a credit to the hotel. Nothing was too much trouble.

    The food was outstanding, so much choice, something for everyone, the staff never stopped during service, everyone worked extremely hard.

    The bar staff were lovely too, even got to know what drinks we liked.The entertainment was of a high standard. We will be returning.

  • Formidable

    Excellent! 10/10


    Mi maxima valoracion en concepto de agradables empleados y la esmerada atencion de los mismos, en cuanto al hotel igualmente, tambien quiero resaltar el Buffett que es formidable y puedo decir, con mucha satisfaccion, que de las 20 veces que he estado en Lanzarote, este es, por mucho, el mejor.

  • hôtel magnifique et superbes vacances

    Excellent! 10/10


    Rien à dire sur cet hôtel magnifique. Belle situation, chambres spacieuses et impeccables, personnel gentil et au petit soin pour les clients. Buffets aux choix multiples. Bon accueil.

    Le plus serait de traduire partout en français (classeur dans la chambre, panneau réservation transats à la piscine, ...) Par contre la traduction des mets aux buffets c'est nickel. Nous reviendrons sans problème dans cet hôtel.

  • Très belle architecture, très propre et bien placé. Personnel accueillant

    Very good! 8/10


    Très beau séjour sur l'ile de Lanzarote. L'hotel Timanfaya Palace a du personnel accueiilant à la reception et surtout au restaurant. Petit clin d'oeil pour Alfredo, Paula et Juanjo.(sans oublier leurs collègues). Le buffet est impressionnant de part les choix des plats.Très belle salle de sport, sauna agréable (hammam ne fonctionne pas!). 1 piscine couverte chauffé(petite) par contre 2 superbes piscines non chauffées mais très propre. Attention si vous ne parlez pas Espagnol ou Anglais vous pouvez être décu car hôtel Anglophone.(les animations sont en Anglais). En tout cas, nous vous recommandons cet hôtel charmant et très propre. (dommage que le ménage des chambres était fait pendant l'heure de la sieste!!)

  • Excellent hotel group

    Excellent! 10/10


    Very good holiday again our 16th year .


    Excellent! 9.2/10


    Este verano hemos tenido la suerte de celebrar nuestras bodas de plata en el hotel "H10 Timanfaya Palace" hemos pasado cinco días de maravilla y agradecerles el servicio prestado en especial a Carlos en el chiringuito y Noemí, son dos grandes profesionales y en el salón comedor a Pepe.

    Por poner un pero es referente a los espectáculos aunque la mayoría de los huéspedes son británicos, nos hemos sentido un poco extranjeros en nuestro país dado que todos los shows eran en inglés, creo que se podría mejorar.

    Espero volver.

  • Superb!!

    Excellent! 10/10


    Spent 2 weeks at this hotel. We have stayed there before and never been disappointed. The staff are amazing! From Reception to housekeeping all the way through the chain, everyone is smiling and happy!! They can’t do enough for you. A special mention for a few people. Viky who helped with an accommodation problem, Paula, Carolina and Pepe in the dining room. The girls always made us smile and Pepe was so attentive!! Our little granddaughter was taken into intensive care back home on the night of arrival, and we would like to say thank you to the staff who enquired about her progress, when they were aware of this. Small gestures mean a lot!! Given good health we will certainly be returning to Timanfaya Palace!

  • Brilliant

    Excellent! 10/10


    This was a fabulous holiday in a brilliant hotel

  • Good value

    Excellent! 10/10


    Been to this hotel 3 times this time we went with other members of the family who were less mobile and this hotel was perfect for them very easy to access all locations good food very friendly staff and a most enjoyable break and will be definetly going back in the near future

  • Very good with one exception

    Very good! 8.8/10


    This was our second holiday at the Timanfaya Palace. From talking to other guests it's clear that it attracts many repeat customers and for good reasons. This is a high quality hotel. The food is of a very high standard with a vast range of choices. The only thing could be improved is that, as vegetarians, it would be good to have more choices. The staff are generally very helpful and friendly. The entertainment team led by Hector really makes a difference to our enjoyment. Emma, Josue, and Meteja led on the games and activities which we particularly enjoyed as they are a chance to try new things and meet people. The evening entertainments are generally good and some are very good.

    The only downside this year is that last year we found the beds too hard, particularly with bad backs. We were provided with mattress toppers which solved the problem. With this in mind we emailed the staff in advance to ask for them this year and we received a reply to say it would be arranged. On our arrival we found they had not been provided. We're reported this to reception and only one topper was provided with one bed untouched. It took repeated complaints to finally resolve this because they could not get any over the weekend. Finally provided after four days. This is the only reason I give for stars instead of five.

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain

© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, Spain
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