H10 Suites Lanzarote Gardens

Hotel in general Interesting idea with the AI wristband being your room key, so no need for a separete card. This was very useful. What I did find odd, especially as were all inclusive, is that "every" drink you get at the bar and I mean even a cup of coffee has to run through the till, then your wristband "scanned". I did find this very odd and I got impressions quite time consuming for the bar staff as well. As AI customers, why not have a self-service area outside of the main restaurant, where we could simply make our own tea or coffee, or pour our own soft-drinks and beer? I can only assume the hotel are doing this for monitoring purposes so they can gauge what people are drinking and focus their stock. Safety desposit box included as All Inclusive, which is nice to see. Location Ideally located, close to Puebla Marinera. It is a short walk to Costa Teguise centre and the costal path which goes the length of Costa Teguise, down as far as the Barcelo Active Resort hotel complex. HiperDino is situated opposite the hotel and another one, less than 5 minutes away on the same side of the road, next to Los Zocos. Bus stops everywhere and very cheap. You can use these to up and down Costa Teguise. We paid less than 3 euros each to take a trip to Puerto del Carmen, which is almost an hour away on the bus. Room Very spacious, with a balcony door in the lounge area and another one in the bedroom, though it was the same balcony. The room had 2 aircon units, one in the lounge and one in the bedroom which worked independantly of each other. In fact, we had to turn it off some nights, as it was workiing a little too well. Bathroom came with shampoo/shower gel/conditioner and hand soap all in dispensers. There was even a dental pack, containing toothpaste and a toothbrush. Food Breakfast - was the standard cereal, youghurts, continental style and your normal cooked breakfasts, like bacon, sauasge and eggs. There was an omlette station as well that would do fresh omlettes if you wanted. Lunch - was a scaled down version of dinner, but more than enough variety, from pizza and pasta, to more local cuisine like Paella. Dinner - In my opinion was the strongest in terms of variety. Various themes every night. Asian one night, Italian another etc. Was very well presented. They seemed to do a lot less food options than in other hotels I've stayed in, but this was a bonus because they did those fewer dishes very well. Drinks Pool bar is where the we spent most of the time. All bar staff are fantastic, but a special shout out to Roberto! What a legend! Not limited to local drinks either, if they've got it behind the bar, they will make it! They also different entertainment than the main Rio children's bar, not loud shows, more local musicians performing songs. Bottled water not available on AI, but there are water stations throughout that you could refill bottles. Other Amenities Despite descriptions on travel agents pages, this hotel does have a functional gym. I could not find this listed as having a gym, but it most definitely does. It is quite small, but has enough in it for most exercise needs.

Stayed here for 5 nights AI with my 7 year old son. Rooms were spotless, bed was very comfy. Toiletries in the bathroom. There was a fridge, microwave, kettle in the room too. Cleaners were in every day. Hotel was spotless all staff were friendly. Pool was a big hit with my son and the lifeguards on duty were on the ball with everyone, well done to them. The restaurant and poolside bar served a great variety and all was well cooked. Staff serving and cooking all extremely helpful, pleasant and friendly even though it can be very busy, they all work extremely hard. Reception staff are very friendly and helpful too. Overall a fab hotel and would definitely recommend.

This hotel has lots of positives. Great for children. Lots of good pools and a play park which our granddaughter of 14 months loved. The staff work hard, especially in the pool bar. All the staff were friendly and fun. Room sizes and balconies were adequate. I had a few negatives but they were minor. I hated the pillows, they were very lumpy but the beds were quite comfortable. We had two apartments which were fine although the day we arrived we were greeted with a few live big cockroaches in our room, also had lots of ants munching on some piece of what looked like dried food. This was reported to reception and it was dealt with. The floors really were quite dirty. However I have to add that the room was then cleaned thoroughly. The dining room was a bit chaotic, always running out of Coke and plastic bowls for children. The food was ok, there was plenty of choice but nothing too exciting. The Arabian night was a disappointment as it was really just couscous and dips, nothing Arabian about it. The entertainment was great for kids and the mini disco went down well and loved the DJ evening at the pool bar. It was quiet after 12 which was great as most people had young kids. Never seen a tropical night or a white night party but that was ok. All in all this place is good for families and the gardens and pool areas were well maintained. We never got our hand soap or shampoo replaced even though we brought our own thankfully as it ran out two days before we left. The hotel is close to the shops and the beach and it is good, I think with a little TLC it could be so much better.

This was a dream hotel! The staff were all so lovely and accommodating, the room Was immaculate and cleaned to a very high standard daily! Food was superb and was always a nice surprise to see what specials were on each evening (the chocolate fountain was a big hit!). The entertainment team led by Vera was outstanding! From the daily activities, Daisy games and childrens clubs to the evening mini disco and shows - the crew were better than we have ever experienced! The shows each night were filled with energy, fun and you could tell that the entertainers were enjoying themselves as much as the kids and adults watching! Broadway night was one of my favourites, but my daughter was fascinated by the princesses one and my son obsessed with the Polynesian night! The mini disco was also a key part to our day with Daisy being the most important person to see! Sadly our children did not want to participate in the kids clubs - this was especially sad as I thought the activities sounded amazing (music classes, experiments, tshirt painting to name a few!). It seemed that any child that did attend had an amazing time and the staff were so kind and helpful in easing children if they seemed in anyway upset. Thank you guys for an unforgettable holiday!