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H10 Puerta de Alcalá, Madrid

Rooftop Terrace
City centre
C/ Alcalá, 66, 28009-Salamanca Neighborhood, Madrid
Rooftop Terrace
City centre
El Cielo de Alcalá Terrace

Madrid at its most elegant in the Salamanca district with views of the Retiro

The H10 Puerta de Alcalá is located near El Retiro Park, in Madrid's exclusive Salamanca district, which houses the best boutiques and is the financial nerve centre of the city. The hotel features elegant rooms, the La Galería Restaurant, a Lobby Bar, four meeting rooms and the impressive El Cielo de Alcalá Terrace with plunge pool and panoramic views of the city.

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El Cielo de Alcalá Terrace
Classic Double Room Terrace
Superior Double Room
El Cielo de Alcalá Terrace
El Cielo de Alcalá Terrace
El Mirador Bar
El Cielo de Alcalá Terrace
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Easter: your well-deserved rest
Aerial view of the hotel
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Discover our experience packages at the H10 Puerta de Alcalá
El Cielo de Alcalá Terrace
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Live the Fondue experience at Bar Terraza El Cielo de Alcalá
Fondue
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Why choose us

  • Buffet restaurant with show cooking

    Breakfast restaurant

  • Bars

    Lobby Bar

  • Swimming pool

    Terrace with a plunge pool and sun lounger area, exclusively for guests (booking required)

  • Icono_Maletin

    4 meeting rooms

  • Car park

    Car park ($, subject to availability)

  • Icono_CargadorElectrico

    Charging point for electric vehicles (including Tesla)

  • Free Wi-Fi

    Free Wi-Fi and Business Corner

Location

Location

Strategically located on the Golden Mile in Madrid, next to the Retiro Park, the H10 Puerta de Alcalá enjoys a privileged location in the Salamanca district, the financial and commercial nerve centre of the capital. The hotel is located close to the most select boutiques and within easy reach of the city's emblematic tourist attractions, as well as providing a wide choice of restaurants, bars and entertainment.

Strategically located on the Golden Mile in Madrid, next to the Retiro Park, the H10 Puerta de Alcalá enjoys a privileged location in the Salamanca district, the financial and commercial nerve centre of the capital. The hotel is located close to the most select boutiques and within easy reach of the city's emblematic tourist attractions, as well as providing a wide choice of restaurants, bars and entertainment.

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Mapa - H10 Puerta de Alcalá

Rooms

Basic Double Room

Basic Double Room

Cozy room of smaller dimensions than the classic double room.

Classic Double Room

Classic Room

Comfortable and silent rooms of 21 m² (226 ft²) to enjoy a quiet stay in the center of Madrid.

Superior Double Room

Classic Double Room with City views

Bright double rooms of 23 m² (248 ft²) with views to the Salmanca district.

Views from the terraces of the rooms

Classic Terrace Room

Double room of 21 m² (226 ft²) with a lovely terrace of 7 m² (75 ft²) to enjoy the sunsets of the capital.

Superior Double Room

Superior Room

Spacious room of 27 m² (290 ft²) with a sofa-bed in the same room.

Superior Double Room

Superior Room

Spacious room of 27 m² (290 ft²) with a sofa-bed in the same room.

Superior Double Room

Deluxe Room

Spacious room of 27 m² (290 ft²) with sofa bed.

Superior Double Room

Deluxe Room

Spacious room of 27 m² (290 ft²) with sofa bed.

Deluxe Double Room Terrace

Deluxe Terrace room

Double room of 22 m² (237 ft²) with a lovely terrace of 14 m² (151 ft²) to enjoy the sunsets of the capital.

Restaurants and bars

Hotels for every type of stay, all offering top quality accommodation
La Galería Restaurant
La Galería Breakfast Restaurant

An elegant restaurant with different spaces decorated with large glass cases with pictures. It features an exquisite breakfast including healthy choices, in addition to various options for celiacs or people with other types of food intolerance.

Opening Hours 07:00 am - 10:30 am (monday - friday). 08:00 am - 11:00 am (saturday - sunday).
Lobby Bar El Mirador
El Mirador Bar

Open at midday and in the evening, it has large windows overlooking the Calle de Alcalá. Specialising in gourmet coffee, it also offers a selection of tasty Mediterranean tapas, home-made cakes, and cocktails.

Opening Hours 11:00 am - Midnight (12:00 am)
El Cielo de Alcalá Rooftop Bar
El Cielo de Alcalá Terrace

An impressive terrace on the 8th floor of the hotel. It has a glassed-in plunge pool, a sun lounger area and impressive views over El Retiro Park and the Salamanca district. It is the perfect outdoor spot to enjoy delicious Mediterranean tapas or relax with a cocktail while you watch the sun go down. The pool will be open from 1 June to 30 September.

Opening Hours 12:00 am - 08:00 pm

Experiences

El Mirador - Imperial

Meetings & Events

The H10 Puerta de Alcalá has four meeting rooms, three of which benefit from natural light and can be joined to hold up to 130 people. In addition, it also features the El Cielo de Alcalá Terrace, an exceptional setting for cocktails, with stunning views of El Retiro Park.

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Awards and recognitions

  • Biosphere Sustainable

    Biosphere TourismBiosphere Sustainable2024, 2023

  • ISO 9001:2015

    TÜV RheinlandISO 9001:20152023

  • H10 Quality Excellence Management System

    H10 HotelsH10 Quality Excellence Management System2023

  • Tripadvisor - Top 10 of the "most excellent" hotel chains in the world

    TripadvisorTop 10 of the "most excellent" hotel chains in the world2018

  • Tripadvisor - Travellers' Choice

    TripadvisorTravellers' Choice2023, 2020

  • Tripadvisor - Certificate of Excellence

    TripadvisorCertificate of Excellence2019, 2018, 2017

Stay Green

Committed to responsible tourism

Stay Green is the H10 Hotels Sustainability Plan. In line with our commitment to society and the environment, its goal is to promote a model for responsible tourism in all our destinations.

  • Zero Carbon Footprint

  • Sustainable Water Management

  • Responsible Consumption

  • Social Commitment

As part of the Stay Green programme, the H10 Puerta de Alcalá hotel has implemented the following actions:

SDG highlights

Certificate BHO 276/2022 RTI

  • 100% renewable electricity consumption
  • Tablets in reception to promote digitalisation and encourage paper saving 

Reviews
Great h10 hotel but customer service hasn’t been as good as other h10 hotels
mashy2008

Having been to several h10 hotels in Spain we knew the sort of quality and customer service to expect. The hotel is typically h10 - modern eclectic in style, and customer service focused. However, still halfway thru our stay I would say that our experience of customer service hasn’t met the exceptional standards of other h10s we have stayed in. Our check in experience was good but not brilliant. We had to ask for a glass of cava (normally this is offered to members) and the explanation of the hotels facilities wasn’t explained or offered. We were given a complimentary drinks voucher to plus extras in the room for a birthday complement which were very much appreciated. However, the bar staff weren’t very helpful when we asked for champagne glasses to go with our cava (saying that they didn’t have any, despite having had drinks In champers glasses previously) and were a bit rude about it. Just as we were finishing our bottle the waitress ‘found’ some champagne glasses. Sadly the roof terrace closed at 8pm despite very warm weather and being busy and sadly when we tried to go up there there were so many non residents that we could not get a table. Will try again before we leave. The location of the hotel is great - right on the edge of the park de retiro and about a 20min walk into the centre, with Salamanca and ibiza areas nearby - lots of bars and restaurants. Rooms are lovely, great aircon, good showers, coffee machines and super comfy beds. So all in all very good but customer service hasn’t been as good as we were hoping x

4/5
A lovely hotel in a superb location.
dkgy

This place is an absolute delight; incredibly well located a short walk from Puerta d'Alcala, in a lovely neighbourhood with lots of shops and restaurants and a couple of metro stops from anywhere. The welcome at reception was first class, they had communicated well with me before I arrived and I arranged a good value upgrade from an economy double room to a classic twin on a high floor. Room was bright, a good size, comfortable and well appointed, with a TV with some English channels and a nice bathroom with a bath and a shower. There are no connecting rooms at this hotel, but we were given rooms next to one another and the key cards were set up so each card operated both rooms' doors which was really helpful. Breakfast was fantastic, with a full range of everything one could wish for; the lobby bar was quite small but really nice, and I don't appear to have been charged for the minibar! As members of H10 rewards we got two free drinks in the bar per room - even though we booked through BA Holidays and not directly with the hotel. The bar upstairs was open until 8, and we went up one evening to have a look, the view is amazing. You can go up in the morning as well to have a look even though the bar is closed then. Obviously, in Feb, the little pool was closed. If I had one complaint, there was no means of making coffee in the room, no kettle of coffee machine, although that's only a slight niggle. Apparently I could have asked for something at reception, though. I would definitely return to this hotel next time I'm in Madrid.

5/5
Enjoyable stay
goosebay2009

Hotel had friendly and courteous staff. Great rooftop bar with excellent choices. Upon request we were given a coffee maker in our room at no charge. Clean and comfortable room which was quiet. We would definitely stay here again next time in Madrid.

5/5
Beautiful views and great location!
145kendallm

The view from the balconies and rooftops are wonderful. The hotel is in a great location and is seconds away from Retiro Park! Also conveniently located near public transportation. We would absolutely stay here again in a heartbeat.

5/5
Wonderful birthday break??
646kt

A gorgeous boutique that we would certainly return to. I chose this hotel primarily because of its location near to the historic old town but discovering such a gorgeous park right next door was a bonus. It is a special trip for my wife’s birthday so booked a deluxe room with a balcony terrace furnished with sun beds and relaxing chairs. The room is a great choice with a fabulous huge walk in shower. The bed is so comfortable and the quality of fittings and decor is lovely. The staff here are amazing from the warm welcome at reception to the wonderful restaurant and bar staff on the rooftop and the friendly pool guy and cleaners are all charming. Most staff speak good English which is great as our Spanish is not so good and rely on Google translate lol. You cannot go wrong with this wonderful hotel . Thank you for my wife’s surprise gift upon arrival. Until next time mucho gracias Kieron and Trudy Taylor UK ????

5/5
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H10 Puerta de Alcalá
@adrianoolsen

Unir desayuno y comida es una de las mejores ideas de la historia. .

El Cielo de Alcalá Rooftop
H10 Puerta de Alcalá
@tania_luz_silva

🏊‍♀️

El Cielo de Alcalá rooftop
H10 Puerta de Alcalá
@lina_imagen

@sensacia, @h10puertadealcala #fotografiaartistica #fotografomadrid #фотографвмадриде

Room
H10 Puerta de Alcalá
@leiteeparameninos

Decidi visitar "nuestros hermanos madrileños" una vez más

@leiteeparameninos Rooftop
H10 Puerta de Alcalá
@sheylajervis

Black or white?

Hotel interior
H10 Puerta de Alcalá
@ robertmassanet

Madrid is always a good idea 🎶

HAL_Rooftop
H10 Puerta de Alcalá
@diariodeestilo

A different summer swim • @h10puertadealcala @h10hotels

Plunge pool
H10 Puerta de Alcalá
@theinexpert

tb a mi foto favorita, no necesito explicar porqué 💕

El Cielo de Alcalá rooftop
H10 Puerta de Alcalá
@lina_imagen

#WelcomeH10

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