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Ocean Riviera Paradise, Riviera Maya

All Inclusive
Seafront
Free transfer
Water park
Crta. Federal Cancún Chetumal, km 296, Manzana 020, Lote 007-1, Playa Xcalacoco, 77710-Playa del Carmen, Carmen beach
All Inclusive
Seafront
Free transfer
Water park
Aerial view of the hotel

A memorable adventure on the Riviera Maya

The Ocean Riviera Paradise is a newly-built five-star resort located on the Riviera Maya seafront, very close to Playa del Carmen. It is noteworthy for its huge size, in addition to its modern architecture and striking Mediterranean-inspired interior design. The resort benefits from multiple swimming pools, one of which is on the beach itself, just a few metres from the sea, as well as lush native vegetation, 10 restaurants, 12 bars and a sports area. It also features Privilege, Exclusive Rooms and Services, a Despacio Spa Centre, Dive It! diving centre and a wide range of entertainment options for the whole family. 

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Despacio Spa Centres

Daisy Club

Family hotels

Blue Team

Blue Team

Perfect Day

Perfect Day

MICE

Meetings & Events

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Swim Up Suite Privilege
Eden Junior Suite Ocean View
Eden Master Rooftop suite ocean view
Water Park
Despacio Spa Centre
Pez Vela Restaurant
Aerial view of the hotel
Highlighted offers
Spring in the Caribbean: 20% discount
DAYS
Hurry up!

This spring, welcome the fine weather with open arms in the Caribbean.

Plus, get up to 20% discount on bookings made before 30/04.


Code: OCEANSALE


And when you stay at our Riviera Maya resorts, we're offering $100 USD in resort credits.

Check the conditions here.
Free transfers in the Caribbean
Period of stay: -
El Faro
See details

Why choose us

  • Icono_Bebidas

    24-hour All Inclusive

  • El Beso area (Adults Only, $)

  • Icono_BusTransfer

    Free Airport - Hotel transfer (only available on our website and after three nights)

  • Swimming pool

    4 outdoor swimming pools (1 children's pool)

  • Water park

  • Buffet restaurant with show cooking

    2 buffet restaurants

  • Icono_Ramen

    7 themed restaurants

  • Bars

    11 bars and an ice-cream shop

  • Theatre, disco and bowling alley

  • Privilege Service, Exclusive Rooms and Services ($)

  • Fitnessraum und Sauna

    Gym

  • Icono_Flor

    Despacio Spa Centre: sauna, Turkish bath, treatment rooms and massages ($)

  • Blue Team: entertainment programme

  • Blue Team: entertainment programme

    3 tennis courts and a multi-sports court

  • Outdoor baseball cage

  • Dive It! diving centre ($) and water sports ($)

  • Daisy Club with children's playground

    Daisy Club: children's entertainment programme and Teenclub

  • Arcade ($)

  • Icono_Maletin

    6 meeting rooms

  • Shopping centre ($) and hairdresser's ($)

  • Laundry service ($), babysitting service ($), currency exchange and car rental ($)

  • Free Wi-Fi

    Free Wi-Fi

Location

Location

The Ocean Riviera Paradise stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, an area known for its impressive beaches with fine sand and turquoise water. The Riviera Maya also boasts important Mayan heritage and is home to amazing pyramids and incredible natural wells. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.

The Ocean Riviera Paradise stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, an area known for its impressive beaches with fine sand and turquoise water. The Riviera Maya also boasts important Mayan heritage and is home to amazing pyramids and incredible natural wells. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.

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Mapa - Ocean Riviera Paradise

Rooms

Eden Junior Suite Garden View

Junior Suite

​Spacious and comfortable junior suite with a bedroom area, living room with sofa bed and a terrace.

Eden Junior Suite Garden View

Eden Junior Suite

Ideal suite for families looking for a place close to the beach. It offers a large living room area with a Queen size sofa bed and a balcony with garden view.

Eden Junior Suite Garden View

Eden Junior Suite Pool View

Ideal suite for families looking for proximity to the beach. They offer a spacious sitting area with a queen-size sofa bed and a balcony overlooking the pool.

Eden Junior Suite Garden View

Eden Junior Suite Terrace Jacuzzi

Ideal suite for families looking for proximity to the beach. They offer a large sitting area with a queen-size sofa bed and a terrace with a jacuzzi.

Eden Junior Suite Garden View

Eden Junior Suite Sea View

Ideal suite for families looking for proximity to the beach. They offer a spacious sitting area with a queen-size sofa bed and a balcony with sea views.

Privilege Junior Suite

Privilege Junior Suite

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Privilege Junior Suite

Privilege Junior Suite Pool View

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Junior Suite Daisy

Daisy Family Junior Suite

Spacious suite designed especially for family trips and strategically located in the water park zone. It has a living room area with a sofa bed and a balcony.

Junior Suite Daisy

Daisy Family Junior Suite Pool View

Spacious suite designed especially for family trips and strategically located in front of the water park. It has a living room area with a sofa bed and a balcony.

Swim Up Junior Suite Eden

Eden Swim Up Junior Suite

This suite, besides being very spacious, is conveniently close to the beach and offers a direct access to the pool

Swim Up Suite Privilege

Privilege Swim Up Junior Suite

Spacious areas and a convenient direct access to the pool, make this suite the best option to rest. Exclusivity is provided with the full range of Privilege services and amenities.

Swim Up Suite Privilege

Privilege Swim Up Master Suite

Maximum comfort and luxury in an ample suite with a bedroom and a separate lounge. It includes the exclusive Privilege services and a direct access to the pool.

Eden Junior Suite Rooftop

Eden RoofTop Junior Suite

Exclusive suite designed on two levels to provide a privileged ocean view from the private rooftop Jacuzzi. In addition, it is equipped with a separate bedroom and a spacious living room with a sitting area.

Eden Junior Suite Rooftop

Eden RoofTop Junior Suite Sea View

Exclusive suite designed on two levels to provide a privileged ocean view from the private rooftop Jacuzzi. In addition, it is equipped with a separate bedroom and a spacious living room with a sitting area.

Master Suite Rooftop

Eden RoofTop Master Suite

Exclusive suite with a spectacular ocean view from the jacuzzi on the roof top terrace. It has a bedroom and a private lounge with a sitting area.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite Pool view

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Eden Master Suite Ocean View

Eden Master Suite

Luxurious suite located in front of the ocean, ideal to relax on its terrace with lounge chairs. Its areas include a separate bedroom and a living room with a sitting area.

Master Suite Rooftop

Eden RoofTop Master Suite

Exclusive suite with a spectacular ocean view from the jacuzzi on the roof top terrace. It has a bedroom and a private lounge with a sitting area.

Privilege Master Suite

Privilege Master Suite

Luxurious suite equipped with a private jacuzzi on the terrace and a separate bedroom. It provides all the luxury and comfort of the Privilege category.

Swim Up Suite Privilege

Privilege Swim Up Master Suite

Maximum comfort and luxury in an ample suite with a bedroom and a separate lounge. It includes the exclusive Privilege services and a direct access to the pool.

Privilege Junior Suite

Privilege Junior Suite

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Privilege Junior Suite

Privilege Junior Suite Pool View

Spacious suite with all the comforts for traveling as a family. It has a living room with a Queen size sofa bed and offers the exclusive Privilege services and amenities.

Swim Up Suite Privilege

Privilege Swim Up Junior Suite

Spacious areas and a convenient direct access to the pool, make this suite the best option to rest. Exclusivity is provided with the full range of Privilege services and amenities.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Privilege Junior Suite Rooftop

Privilege RoofTop Junior Suite Pool view

Exclusive suite with a roof top terrace that offers a stunning ocean view from the jacuzzi. The bedroom and the separate lounge are complemented with the Privilege services.

Privilege Master Suite

Privilege Master Suite

Luxurious suite equipped with a private jacuzzi on the terrace and a separate bedroom. It provides all the luxury and comfort of the Privilege category.

Swim Up Suite Privilege

Privilege Swim Up Master Suite

Maximum comfort and luxury in an ample suite with a bedroom and a separate lounge. It includes the exclusive Privilege services and a direct access to the pool.

Restaurants and bars

Hotels for every type of stay, all offering top quality accommodation
Sakura Restaurant
Sakura Restaurant

Restaurant with Oriental cuisine and Teppanyaki grills.

Opening Hours 05:30 pm - 10:00 pm
Bluemoon Restaurant
BlueMoon Restaurant

Romantic, à la carte restaurant serving signature cuisine. For guests aged 18 and over. The breakfast service at the Bluemoon Restaurant is exclusively for guests of El Beso and the à la carte dinner service is available for all the resort’s adult guests.

Opening Hours Breakfasts: 08:00 - 11:00 / Dinners: 18:00 - 22:00
Route 66 Restaurant
Route 66 Restaurant

​Typical American à la carte restaurant with a 1950s and 60s atmosphere and an amazing Food Truck. Specialising in hamburgers, barbecue and more.

Opening Hours 05:30 pm - 10:00 pm
Margarita Restaurant
Margarita Restaurant

​À la carte restaurant offering an extensive selection of Mexican dishes.

Opening Hours 06:00 pm -10:00 pm
Amaranto Restaurant
Amaranto Restaurant

​Buffet-style restaurant serving international cuisine, with show cooking, different culinary corners with specialities from a number of countries and theme nights. Open everyday for breakfast, lunch and dinner.

Opening Hours 06:30 am - 10:30 pm
Steak House Restaurant
Steak House Restaurant

​À la carte restaurant specialising in grilled meats.

Opening Hours 06:00 pm - 10:00 pm
Pez Vela Restaurant
Pez Vela Restaurant

À la carte restaurant located on the beach with a warm, tropical atmosphere and Caribbean flavours cooked up by our chef.

La Locanda Restaurant
La Locanda Restaurant

À la carte Italian restaurant. This restaurant offers a delicious variety of traditional pastas and sauces, as well as a large selection of Italian wines, specially chosen to create the perfect pairing with the dishes on the menu.

Opening Hours 06:00 pm - 10:00 pm
La Terraza Restaurant
La Terraza

Show-cooking restaurant.

Opening Hours 06:00 pm - 09:00 pm
Mike's coffee
Mike's coffee

​Specialising in tea, coffee and cakes, it also offers a wide range of smoothies and malted beverages, ideal for cooling down on a hot day.

Opening Hours 07:30 am - 11:00 pm
Piano Bar
Piano Bar

​Piano Bar with live music.

Opening Hours 07:00 pm - 12:00 am
Ice cream parlour
Ice-cream parlour

A colourful ice cream shop with a range of flavours and toppings.

Opening Hours 04:00 pm - 10:00 pm
Sports Bar & Disco
Sports Bar

Dive into the sporting passion at our Sports Bar, where you can enjoy the matches of your favorite team accompanied by delicious snacks. As the night progresses, the atmosphere transforms into a vibrant disco for adults (+18). Here, you can dance to the rhythm of the best music and enjoy your favorite drink.

Opening Hours 04:00 pm - 10:00 pm / 10:00 pm - 01:00 am (disco)
Lobby Bar
Lobby Bar

​Bar located at lobby.

Opening Hours 08:00 am - 12:00 am
Swim-Up Pool Bars
Swim Up Bar

The resort has 4 Swim-Up Pool Bars: - Daisy Swim-up Pool Bar with drinks and snacks especially for children - Edén Swim-up Pool Bar with snack service and the Petite Creperie (located next to the beach) - Privilege Swim-up Pool Bar* - El Beso Swim-up Pool Bar with snack, sushi service etc. (adults only)

Opening Hours 10:00 am - 06:00 pm
Beach Bar
Pez Vela Restaurant

​Bar located on the beach.

Opening Hours 08:00 am - 05:00 pm
Snack Bars
Daisy Ocean Burger Snacks

The resort has 3 Snack Bars located in the pool area.

Opening Hours 10:00 am - 04:30 pm
Ocean Burger
Water Park

Ocean Burger with drinks and snacks that kids will love.

Opening Hours 11:00 am - 04:00 pm
All Inclusive

Enjoy paradise without any worries with our All Inclusive programme at the Ocean Riviera Paradise

  • Wide range of food and drinks
  • Cocktails and snacks
  • 2 Buffet Restaurant
  • 8 themed restaurants
  • 5 bars
  • 4 pool bars
  • 2 snack bars
  • Bowling alley
  • Theatre and Disco
  • 3 tennis courts and multi-sports court
  • Outer baseball cage
  • Ice-cream shop
  • 2 themed dinners in the Plaza Central (For bookings in Edén building rooms. One dinner for every 7 days.)

Experiences

Privilege
Privilege

Privilege, Exclusive Rooms and Services

​Enjoy a unique experience at the Ocean Riviera Paradise with Privilege, Exclusive Rooms and Services. Receive exclusive treatment and unwind in the best rooms.

Despacio Spa Centres
Despacio Spa Centre

Despacio Spa Centre

​Take some time out at the Despacio Spa Centre, where you can switch off and take care of your body and mind. Let our team of professionals pamper you while you enjoy our massages and face and body treatments.

Daisy Club
Water Park

Family hotels

A full programme of activities for children ages 4–12, led by our team of professionals and accompanied by our mascot Daisy. 


  • Children’s water park
  • Playground
  • Games room
  • Daytime and night-time activities
  • Music and shows
  • Minidisco with the Daisy mascot

Blue Team
Sports activities

Sports and entertainment

At the Ocean Riviera Paradise you will find an extensive programme of sports and activities organised by our team of entertainers, the Blue Team. Guests will be able to enjoy:

  • A sports area with three tennis courts and a multisports court
  • Non-motorised water sports
  • Dive It! diving centre and motorised water sports ($)
  • Bowling alley, theatre and nightclub
  • Arcade ($)

During the day, guests can enjoy countless activities such as football, volleyball, boules, dance classes, foam party and aqua aerobics, among other water-based activities.

Moreover, by night shows, live music, films and theme nights will provide lots of fun.

Meetings and events

Awards and recognitions

  • Biosphere Sustainable

    Biosphere TourismBiosphere Sustainable2024, 2023

  • ISO 9001:2015

    TÜV RheinlandISO 9001:20152023

  • H10 Quality Excellence Management System

    H10 HotelsH10 Quality Excellence Management System2023

  • Tripadvisor - Top 10 of the "most excellent" hotel chains in the world

    TripadvisorTop 10 of the "most excellent" hotel chains in the world2018

  • Tripadvisor - Certificate of Excellence

    TripadvisorCertificate of Excellence2018

  • Booking - Traveller Review Award

    Booking.comTraveller Review Award2021

Stay Green

Committed to responsible tourism

Stay Green is the H10 Hotels Sustainability Plan. In line with our commitment to society and the environment, its goal is to promote a model for responsible tourism in all our destinations.

  • Zero Carbon Footprint

  • Sustainable Water Management

  • Responsible Consumption

  • Social Commitment

As part of the Stay Green programme, the Ocean Riviera Paradise hotel has implemented the following actions:

SDG highlights

Certificate BH 013/2018 RTI

  • Harnesses ambient heat to generate hot water (heat pumps)
  • Generates its own drinking water supply from seawater (desalination)
  • Collaborates on the organisation of a bazaar to support the Instituto Nacional de la Mujer in the Solidaridad municipality, as part of its De Mujer a Mujer programme
  • Collaborates on food for special occasions: Three Kings bread, chocolate, piñatas and presents for our adopted primary 'Jardín de niños Pelópidas de la Salle', which protects underprivileged children
  • Collaborates with a secondary school on the Refugio Anticiclónico programme, renovating its halls, green spaces, bathrooms, fans, air conditioning and dining area, improving the campus and also serving as a cyclone shelter

Reviews
Do not hesitate
W965JIlaural

My sixth long stay at the Privilege as a returning guest. I am a solo senior traveler, I had chosen this hotel as one of the best for single seniors as to the safety, privacy and all the accomodations for elderly people who prefer soft vacations. My special thanks to Lucio Zamorano, Jennifer Vasquez, by charming butler Ariz, Antonio, Pool, to the waiters team with Carlos, Sergio, Angel, Miquel and others. Special thanks to the cleaning and pool team. In one word: my family with grandchildren became hotel's returning guests as well. And nobody would recommend bad place for their loved ones, right? I came back home 3 days ago, today I am booking next stay with my family in July, and then next long winter vacation. Why? Because of the people. We went together through 2 years of Covid times, we had fun another years. But all times there are people who care and respect. My final word: do not hesitate. Go.

5/5
My favourite Mexican vacation it’s so hot here and when I was here it was sunny every single dayit’s was Awesome
Em M

I loved. Dancing , I love talkin to Celeste I love dancing w her I loved the drinks here , I came here with my famliy it’s my first time here and it’s so fun the water is go nice and the rooms are butifull , the music is nice to dance too every one here is so fun here .

5/5
Spring Break Family Vacation Privilege
Meka21

We went with Sunwing and booked privilege due to it being spring break and didn’t want to take a chance travelling with a 8 year old during spring break. The bus ride took a bit to rally everyone from airport into the bus. People kept going off to get drinks, waiting for luggage, immigration and changing into shorts etc.. So that’s hard when you just want to go and you have to wait for people wondering. So it didn't matter if you were in the fast line or long line cause in the end you still had to wait for everyone to get in the bus.They did sell beer for $5 once you got going on the bus. Overall I would recommend this resort, family friendly. Lots of restaurant options. They have a coffee and ice cream shop but you can get speciality coffees at the lobby bar and privilege lounge too if the line up is long but the same people wait in the Starbucks line back home and don’t complain. Be patient your on holidays. Beach is smaller but due to past hurricane and erosion. A bit Rocky to get in so be careful or bring water shoes. We had no problem getting a beach chair at the kids pool, Privilege pool, beach pool or privilege area at the beach. We enjoyed the privilege area as we could use sand toys, order drinks and food as well from our beach chairs. Lines at buffet no problem. Lots of kid options at each restaurant. We enjoyed seeing the spider monkey and coatis along the path for breakfast. We saw 11 monkeys some with babies one morning usually out only in morning. We did feed them bananas. We also saw them swinging in the trees from our garden privilege room balcony one morning. We loved the steakhouse, Japanese restaurant and the Italian restaurants. Mango margaritas were tasty. My kid enjoyed breaks in the teen club playing Fortnite. They also have a play ground. Easy to walk or take the golf cart shuttles that run every 10 minutes or less. We felt safe and didn’t feel it was a party resort. They do have a adult only pool but it’s secluded with brush/trees surrounding the area making it more private. We would recommend to our families and friends and would go back. Air conditioning did smell a bit but we just turned the fan on as well and it helped with the smell.

5/5
Beautiful resort and wonderful staff
claudiatB5882TU

We enjoyed a week here, beautiful resort and wonderful staff, food, drinks and atmosphere. We will definitely come back in the near future Alan was our cocktail waiter in the main lobby and he was amazing and very friendly, kept the drinks coming every night.

5/5
Sushi making experience
Kirsten W

Rafael and Antonio (Caesar) made the sushi making experience so much fun and exciting!! The sushi lesson was very informative and we got to eat the sushi after we made it. Would definitely recommend if you have time to spare!

5/5
@oceanrivieraparadise

Share your experience with #WelcomeH10

Ocean Riviera Paradise
@linduli_cel

What an amazing time we had in Mexico these past two weeks! 🇲🇽💃🏻🌴 Can’t put a price on quality time with family. 👨‍👩‍👧❤️🐬 Got to visit beautiful new places, taste new delicious meals and recharge for next journeys ahead... 🧖🏻‍♀️🔆🧳

Mexico pool
Ocean Riviera Paradise
@the.journeyjunkies

Splashing our way through Mexico 🇲🇽 💦


We tried to replicate an old photo of Miguel in Mexico being thrown in the air but as you can tell.. he's gotten too heavy for us 🤣.


Ocean Riviera Paradise is LITEREAL paradise 🤩

Swimming pool
Ocean Riviera Paradise
@invitada_perfecta

Ojalá pudiera guardaros en mi maleta y traeros aquí!

Hotel Beach
Ocean Riviera Paradise
@danasaulyak

One week in paradise 🌴

Swimming pool
Ocean Riviera Paradise
@amandasipos_

off to the lobby bar to drink strawberry daiquiris

Hotel exterior
Ocean Riviera Paradise
@tina_ngu

Forever looks good on these two 🌊

Room

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