H10 Hotels general terms and conditions of contract

The User declares that he/she is of legal age and has the legal capacity to contract the Services offered on the Website in accordance with the General Terms and Conditions, which he/she fully understands. In the event of a contract by a minor, H10 HOTELS will not be responsible under any circumstances, and the minor himself, his parents or legal guardians must bear the expenses and consequences that this may cause. Access to the Website is the sole responsibility of the Users.

Online Pre-Booking Services are merely informative and are intended solely to offer the User the possibility of consulting the availability of rooms in a hotel or city of his/her preference and interest and the prices and characteristics thereof.

The prices of the rooms are continually updated, so H10 HOTELS cannot guarantee that the prices consulted are still valid at the time of booking.

If you have started the booking process and, for this reason, have entered your contact details in the ""Personal Details"" section, we may contact you if, for any reason, you have not completed the booking, so that you can recover the information you have consulted and, if you wish, complete the booking process.

a. The purpose of the Online Booking Services is to book one or more rooms in any of the H10 HOTELS hotels.

b. Contracting procedure: when making the online booking, the User will receive a confirmation email, which will serve as proof of their booking. The User must verify the details collected in their booking confirmation and, if they notice any error, they must notify H10 HOTELS within 24 hours of its receipt. Otherwise, you will be deemed to accept the terms and conditions of your booking confirmation. Only bookings confirmed by the User's receipt of the aforementioned confirmation email and under the conditions set forth herein will be binding on H10 HOTELS.

 c. Prices: the rates published on the Website will be valid for as long as they remain accessible to Users and include VAT (or the equivalent tax). Additional rates or taxes may be applied to the published prices in accordance with the local regulations in force in each of the countries or cities, which must be paid directly at the hotel. H10 HOTELS reserves the right to modify those bookings that could be affected by an error in the system, by third parties or other unforeseen circumstances. If this situation occurs, the User will be informed in writing of the current valid price and/or of possible alternatives. If the new conditions are not accepted, the User will have the right to cancel the booking without charge. In the event of not receiving a reply from the User within 48 hours of the booking being modified, H10 HOTELS will cancel the booking at no cost to the User. The price includes the price per room and night according to the type of room and board selected, except for hotels where the inclusion of other services is specifically indicated. The price does NOT include any unspecified service, as well as extras such as fees for overnight stays (or similar), transfers, tips, telephone calls, laundry services, minibar, parking, room service, access to the spa, etc.

The booking will be paid in the local currency of the hotel (except for Caribbean hotels, which will be charged in USD). The amount indicated to the User of the Website in the currency selected is approximate and may be modified due to exchange rate variations.

d. Rate conditions: During the booking process, the User may choose between the different rates available for the hotel and the selected dates, under the specific terms and conditions specified on the Website. Without prejudice to the above, in general, and unless indicated otherwise during the contracting procedure, the following rates are available with the conditions detailed below:

• Bookings with free cancellation: the total amount of the stay will be paid directly at the hotel upon arrival. Notwithstanding the above, the User must provide the details of his/her credit card as a guarantee. Cancellations made up to 12:00 noon the day before arrival are free of charge. For subsequent cancellations or no-show cancellations, the price for one night with the chosen board arrangement will be charged and the rest of the nights booked will be cancelled.
• Bookings with free cancellation within 72 hours: the total amount of the stay will be paid directly at the hotel upon arrival. Notwithstanding the above, the User must provide the details of his/her credit card as a guarantee. Cancellations made up to 3 days before the arrival date are free of charge. For subsequent cancellations or no-show cancellations, the price for one night with the chosen board arrangement will be charged and the rest of the nights booked will be cancelled.
• Bookings with free cancellation within 7 days: the total amount of the stay will be paid directly at the hotel upon arrival. Notwithstanding the above, the User must provide the details of his/her credit card as a guarantee. Cancellations made up to 7 days before the arrival date are free of charge. For subsequent cancellations or no-show cancellations, the price for one night with the chosen board arrangement will be charged and the rest of the nights booked will be cancelled.
• Non-refundable bookings: The total amount of the stay will be charged when the booking is confirmed. This booking cannot be cancelled or amended and under no circumstances will the total (or partial) amount of the stay charged at the time of booking confirmation be refunded.
• Bookings with 1 free change: The total amount of the stay will be charged when the booking is confirmed. This booking is non-refundable and cannot be cancelled or modified beyond what is indicated below. The User will have the option of changing the date in the booking subject to giving notice to the hotel at least 15 days before the expected date of arrival. The User will have 1 year from the initial date of arrival to enjoy their new stay in a room with the same characteristics and/or by agreeing to pay any difference in the rate without management fees. Under no circumstances will the total (or partial) amount of the stay charged at the time of booking confirmation be refunded.

e. Bookings with a promotional code: Promotional codes may be subject to special terms and conditions and prior confirmation by the hotel. Please check any potential restrictions before completing your booking.

f. Booking holder: the booking is personal and non-transferable, so that any stay can only be enjoyed by the booking holder and his/her companions. H10 HOTELS reserves the right not to allow changes in booking holders, both individuals and groups, cancelling those in which an amendment of the holder has been made without the prior and express approval of H10 HOTELS.

g. Long stay, public holiday or high demand bookings: H10 HOTELS reserves the right to amend the payment terms and cancellation policy if the booking exceeds 7 nights or is made for a period of high demand or during a public holiday.

h. Multiple or group bookings: H10 HOTELS reserves the right to subject multiple and group bookings to special payment conditions, subject to prior identification of customers and cancellation. For the purposes of the above, in general, unless indicated otherwise during the contracting procedure or in the Hotel Policy published on the Website, multiple bookings will be considered to be those comprising between 4 and 8 rooms. Group bookings will be considered to be those that comprise 9 rooms or more in the name of the same cardholder or with repeated cardholders, with the same request date or for dates of stay that coincide on several days, if not all. Group bookings are also considered to be those that refer to a group or are linked to other bookings, as well as those in which the communications received or information received by H10 HOTELS shows that they are not individual or isolated bookings.

i. Policy on children: children must stay at the hotel accompanied by their parents, guardians or adults duly authorized by them. Hotel staff may require relevant documentation identifying adults as their parents/guardians or authorized persons. H10 HOTELS and the hotel will not be responsible, in any case, for the breach of this condition by guests.

j. Catering options: During the booking process, the User may choose between the different catering options available for the hotel and the selected dates, under the specific terms and conditions specified in the Hotel Policy published on the Website. Notwithstanding the above, in general and unless otherwise indicated in the Hotel Policy:

• Drinks are not included in the half board (breakfast and dinner) option and full board (breakfast, lunch and dinner) option.
• The all-inclusive option includes food and drinks by leading national and international brands as well as cocktails and snacks. Includes free full minibar upon arrival (no restocking). In general, the all-inclusive service will be available during the opening hours of the hotel's bars and restaurants. Exceptionally, and when expressly indicated in the Hotel Policy published on the Website, the all-inclusive service will be offered 24 hours a day.
• If you have paid for one of the catering options, this will be offered in the hotel restaurant. If you request room service, you may incur extra charges. Dinners at the themed restaurants will be available upon booking and subject to availability and, depending on the catering option paid for, extra charges may be incurred.
• See the Hotel Policy published on the website for more information on the dress code for entry into the restaurant.

k. Policy on admission with pets: In general, pets will not be admitted to H10 HOTELS hotels. Exceptionally, in some H10 HOTELS establishments pets will be admitted, subject to the conditions specified in the Hotel Policy published on the website. 

Guide dogs and assistance dogs whose training is officially recognised and approved by the relevant authorities may access any space accompanying their owner.

l. Despacio Spa Centre: Access to the gym is free for hotel guests, but other spa services may be charged. Advance booking is required. See the Hotel Policy published on the Website for more information on the services available and any limitations on access to the spa for children.

m. Time of arrival (check-in) and departure (check-out): As a general rule, and unless otherwise agreed with the hotel, reserved rooms may be used from 15:00 (3pm) on the day of arrival and must be vacated before 12:00 (12pm) on the day of departure.

n. 100% smoke-free hotels: smoking is strictly banned inside our hotels. Exceptionally, some hotels may have specially designed areas for smokers; these are clearly marked. Failure to comply with the ban on smoking will result in an automatic fine of €100 (or the equivalent in local currency) when you check out. H10 HOTELS reserves the right to increase the fine to €300 (or the equivalent in local currency) in five-star and higher category hotels.

o. Hotel Policy: The User must read the Policy of the chosen hotel published on the Website. In the event of any contradiction between these General Terms and Conditions and the Hotel Policy, the latter shall prevail.

p. Termination of the contract or cancellation of the booking: Cancellation of the booking by the User may result in early cancellation costs if the deadlines established based on the agreed rate are not respected. H10 HOTELS may cancel the booking in the cases specified in these General Terms and Conditions and, in any case, if there is an event of force majeure that makes it impossible to provide the service contracted by the User. In the latter case, the cancellation of the booking will have no cost for the User, who will be informed by H10 HOTELS of the occurrence of force majeure and of the subsequent cancellation of the booking as soon as possible.

Both on the Website and by any other means, third-party services other than hotel room bookings can be promoted, such as flights, transfers from the airport or station, car rental parking, among others. In these cases, as long as these services are operated by third parties external to H10 HOTELS and the hotel, they will be governed by the terms and conditions specific to the third party that provides the service. H10 HOTELS is not responsible for the correct provision of the services or for any other contingency of these third-party service providers and, in particular, it is not responsible for delays, cancellations or errors in the information published.

H10 HOTELS will indicate, during the contracting process, the payment method available depending on the hotel and the advance payment of the booking. The User must make the payment using any of the methods offered.

Depending on the hotel and the advance payment in the booking, the payment methods offered may be as follows:

• Payment by credit or debit card: if you agree to pay by card, you must present the card upon arrival at the hotel. If the card is not shown, H10 HOTELS reserves the right to cancel the booking or request payment of the total amount of the stay upon arrival at the hotel.
• Payment by credit card, PayPal, or other alternative means of payment not belonging to the members of the booking: in the case of payment by credit card, Paypal or other means of payment in which the cardholder is not the person enjoying the stay, additional information to that requested in the purchase process will be required. If this information is not provided correctly, payment of the total amount of the stay must be made upon the arrival of the guests at the hotel. 
• Payment on arrival: the payment can be made at the hotel by the User, in cash or by card. In this case, the User will enter the details of their card at the end of the booking process, as a guarantee thereof, and, in the event of a modification or if the User does not go to the hotel, the penalties indicated on the Website will be charged according to the selected rate. Under no circumstances is it guaranteed that the payment method used for the initial guarantee can be used for payment at destination. Cash payments must be made in the hotel's currency. Cash payments must comply with the maximum limits established in each case by the applicable regulations.

These General Terms and Conditions are subject to the provisions of Law 22/2010, of 20 July, on the Consumer Code of Catalonia, and Royal Legislative Decree 1/2007, of 16 November, approving the consolidated text of the General Consumer and User Protection Act and other complementary laws, their amendments and other legislation in force.

This package tour was organized by INDUSTRIAL PORTAMAR, SA.

The package tour price includes all services and additional items specified in the offer contracted and expressly stated in the package tour contract, plus Value Added Tax (VAT). The price of the package tour has been calculated based on any taxes applicable on the date of purchase. 

The price of the package tour does not include local taxes, dues and/or charges payable by the traveller at the destination, such as tourist taxes, hotel taxes, visa charges, the cost of special dietary arrangements and, in general, any other service not expressly detailed in the package tour offer.

Neither does it include additional charges that may be levied directly by the Hotel at the destination for additional services made available to travellers, even if they do not use them.

Tips are not included in the price of the package tour.

6.2.1. Changes to prices

After the contract is signed, prices may only be changed as a direct result of changes in the level of taxes or dues payable in respect of the travel services included in the contract, imposed by third parties not directly involved in the provision of the package tour, including tourist taxes and surcharges.

Travellers will receive clear, comprehensible notification of the price increase, the reason behind it, and how it is calculated, in a durable medium, no later than 20 calendar days before the start of the package tour. 

If the aforementioned price increase exceeds 8% of the total price of the package tour, the traveller may, within a reasonable period specified by the Organizer, accept the proposed change or cancel the contract without paying a penalty.

Travellers will be entitled to a price reduction corresponding to any decrease in taxes or dues payable in respect of the services included occurring between the signing of the contract and the start of the package tour. In this case, the Organizer and, where applicable, the retailer, will be entitled to deduct any administrative costs incurred from the refund due to the traveller. 

6.2.2. Special offers

When a package tour is booked as a result of a special, last-minute, or equivalent offer, the services included in the price are only those detailed in the offer.

Payment must be made upon arrival at the Hotel. Travellers will be given tickets for the theme park at this time. 

All refunds for any reason must always be processed through the Organizer. No refunds will be given for services voluntarily unused by the traveller.

The Organizer reserves the right to unilaterally modify any clause of this contract, with the exception of the price, provided that the change is not substantial and the traveller is informed of any such modification by the Organizer or the retailer in a clearly visible, easily understandable notification in a durable medium.

If, before the start of the package tour, the Organizer is forced to substantially modify any of the main features of the travel services, cannot meet any of the traveller's previously accepted special requirements, or proposes to increase the price of the trip by more than 8%, as specified in clause 2.1, the traveller may accept the proposed change or cancel the contract without paying a penalty.

Travellers who cancel a package tour contract may accept a replacement package offered by the Organizer or, where applicable, by the retailer, if possible of equivalent or higher quality. 

The Organizer or, where applicable, the retailer, must promptly inform travellers, in a clear, easily understandable notification in a durable medium, of the modifications proposed and, where applicable, their impact on the price of the package tour, giving travellers a reasonable period of time to respond with their decision. If travellers do not communicate their decision within this period, it will be understood that they have chosen to cancel the contract without any penalty. 

If travellers cancel a package tour contract before travel commences, and are not liable for any penalty, the Organizer or, where applicable, the retailer, will refund all payments made by the traveller or a third party on their behalf without undue delay and, in any event, no later than 14 calendar days from the date on which the contract was cancelled. 

Up to three days before the start of the package tour, travellers may cancel the contract free of charge.

For later cancellations or no-shows, travellers will be charged the price for one night at the Hotel with the booking scheme chosen and the other nights booked will be cancelled.

In the event of exceptional, unavoidable circumstances at the destination that significantly affect the provision of the package tour, travellers have the right to cancel the contract before the start of the trip without paying any penalty. In this case, travellers will be entitled to a full refund of any payments made, but not to any additional compensation. 

The Organizer may also cancel the contract and reimburse travellers for all payments made, but will not be liable for any additional compensation, if it is unable to fulfil the contract because of exceptional, unavoidable circumstances, provided that travellers are notified of the cancellation before the start of the package trip without undue delay and in any case at least 7 calendar days before the start of the package tour in the case of trips lasting between 2 and 6 days, or 48 hours before the start of the package tour in the case of trips lasting less than 2 days.

The traveller may transfer the package tour contract to another person who meets all the conditions applicable to it by notifying the Organizer or, where applicable, the retailer, using a durable medium, at least 7 calendar days before the start of the package tour. The assignor and the assignee will be jointly liable to the Organizer for the outstanding part of the price of the package tour, any commission or surcharge payable and additional expenses related to the transfer. The Organizer or, where applicable, the retailer will inform the assignor of the costs of the transfer.

The traveller must inform the Organizer or, where appropriate, the retailer, without undue delay, taking into account the circumstances of each case, of any failure to provide the travel services included in the contract.

The Organizer and, where applicable, the retailer, will be answerable to travellers for the proper provision of the travel services included in the contract, in accordance with their obligations to manage the package tour, regardless of whether these services are to be provided by themselves or by others.

Notwithstanding the above, travellers may address claims for failure to provide or defective provision of the services that comprise the package tour to the Organizer or, where applicable, the retailer, who will be obliged to inform them about the regime governing liability, process the complaint directly or refer it to a person in the relevant management area, and to inform travellers of the progress of their complaint, even if it is outside their management area.

Failure by the retailer to handle the complaint will mean that they will be jointly and severally liable with the Organizer for correctly fulfilling the obligations to the traveller regarding the package tour that fall within the Organizer’s management responsibilities. Similarly, failure by the Organizer to handle the complaint will mean that they will be jointly and severally liable with the retailer for correctly fulfilling the obligations to the traveller regarding the package tour that fall within the retailer's management responsibilities.

In these cases, the burden of proof that they have acted diligently in handling the complaint and that they have, in any case, initiated the process immediately after receiving it will fall on the retailer or the Organizer, as the case may be.

If any travel service included in the contract is not provided, the Organizer or, where appropriate, the retailer must remedy the shortcoming, unless this is impossible or involves a disproportionate cost, taking into account the seriousness of the failure and the value of the services involved. 

Travellers will be entitled to an appropriate price reduction for any period during which there has been a failure to provide a service, unless the Organizer or the retailer demonstrates that the failure is attributable to the traveller.

Travellers will be entitled to receive appropriate compensation from the Organizer or, where applicable, the retailer for any damage or loss suffered as a result of any failure to provide a service. Compensation must be paid without undue delay.

Travellers will not be entitled to compensation for damages if the Organizer or, where applicable, the retailer, demonstrates that the failure is:

a) Attributable to the traveller;

b) Attributable to a third party unrelated to the provision of the services contracted and is unforeseeable or unavoidable; or,

c) Due to exceptional, unavoidable circumstances.

Travellers may send messages, requests, or complaints to the Organizer regarding the services provided as part of the package tour. 

The Organizer and the retailer must provide appropriate assistance without undue delay to travellers in difficulty, especially in the event of exceptional, unavoidable circumstances, in particular by:

a) Providing adequate information on health services, local authorities and consular assistance; and

b) Helping travellers to establish long-distance communications and find alternative travel options.

The Organizer and, where applicable, the retailer, may charge a reasonable fee for such assistance if the difficulty was caused intentionally or was the result of negligence by the traveller. This fee will in no case exceed the actual costs incurred by the Organizer or the retailer.

The limits and/or conditions for payment of compensation by travel service providers included in the package tour will be subject to the provisions of binding international conventions in the European Union. In all other cases, excluding bodily injury or damage caused intentionally or through negligence, compensation will be limited to three times the total price of the trip.

Any compensation or price reduction granted under Royal Legislative Decree 1/2007, of 16 November, and that granted under Community Regulations 261/2004, 1371/2007, 392/2009, 1177/2010, 181/2001 and international conventions will be deducted from each other to avoid excess compensation.

The statute of limitations for proceedings arising from the rights recognized in Royal Legislative Decree 1/2007, of 16 November, and its amendments establishes a period of two years, in accordance with the provisions of Article 169 of the aforementioned Royal Decree.

Travellers are hereby informed that, in compliance with the provisions of Article 40 of Law 7/2017, which regulates alternative resolution for consumer disputes, INDUSTRIAL PORTAMAR, S.A. is not affiliated to any alternative dispute resolution agency or organization. 

If travellers are not satisfied with the resolution of a complaint, they may contact the relevant consumer authority in their municipality or autonomous community or file a complaint through the European Union's online dispute resolution platform.

In accordance with the provisions of Article 252-10 of Law 22/2010, on the Consumer Code of Catalonia, the package tour Organizer has insurance to ensure the proper provision of the package tour up to its completion. This policy allows for the reimbursement of all payments made by travellers in the event of insolvency, cancellation, or failure to provide essential services.

Insurer: 

• FIATC MUTUA DE SEGUROS Y REASEGUROS
• Registered address at Calle Jaén 9, Office 108, 29004 Málaga, Spain, telephone 951 385 725 and email address caucion@credicand.com
• Claims: Travellers may claim compensation under this policy directly from the insurer or contact the relevant authority (Catalan Consumer Agency - https://consum.gencat.cat).

The quality and content of the services provided by the Hotel will be determined by the category officially assigned to it by the relevant authority in its country. 

The usual check-in and check-out times are as follows: Check-in from 3 p.m. and check-out before 11 a.m. 

If travellers plan to arrive at the Hotel on dates or at times other than those indicated in the contract, they should notify the Organizer directly of this circumstance as far in advance as possible.

Pets are not allowed in the Hotel.

All travellers must obtain the necessary personal documentation for their trip, including passports and visas. 

If any authority refuses to grant a visa for reasons specific to the traveller, or if entry into a country is denied because of defects in the required documentation, or because the traveller is not carrying it, the Organizer declines all responsibility and any expenses incurred will be borne by the traveller. In these circumstances, the conditions and rules established for cases of withdrawal by the traveller will apply.

The traveller agrees to provide the Organizer with information regarding their personal circumstances and those of their companions upon arrival at the Hotel or when they check in online. Minors under 18 years of age must be accompanied by their parents or guardians. Otherwise, they will not be able to stay at the Hotel.

The photographs reproduced on the website are intended solely to provide further information to travellers. Should any changes occur at the establishment after the photographs have been published, this cannot be considered misleading advertising by the Organizer. 

For more information on visas and travel documentation, we recommend you to consult the Ministry of Foreign Affairs' Travel Recommendations service via its website http://www.mae.es. Nationals of other countries should consult their embassy/consulate. For health issues, we recommend you to visit https://www.mscbs.gob.es.

For more information on personal data protection, please see our Privacy Policy

The combination of travel services offered to you is a package within the meaning of the revised text of the General Consumer and User Protection Act and other supplementary legislation, enacted by Royal Legislative Decree 1/2007, of 16 November. 

Therefore, you will enjoy all the rights that apply to package tours within the EU. The company INDUSTRIAL PORTAMAR, S.A. will be fully responsible for the correct execution of the package tour as a whole. 

As required by law, INDUSTRIAL PORTAMAR, S.A. is covered by an insurance policy to reimburse you for payments made and, if transport is included in the trip, to ensure your repatriation in the event of its insolvency.

Key rights under the revised text of the General Consumer and User Protection Act and other supplementary legislation, enacted by Royal Legislative Decree 1/2007, of 16 November:

• Travellers will receive all essential information about the package tour before agreeing to the contract.
• At least one company representative will always be assigned responsibility for the proper provision of all the travel services included in the contract.
• Travellers will be provided with an emergency telephone number or contact information where they can contact the Organizer.
• Travellers may transfer the package tour to another person, giving reasonable notice and, where appropriate, subject to the payment of additional costs.
• The price of the package tour may only be increased if specific costs rise (for example, fuel prices) and this is expressly stipulated in the contract, and under no circumstances within the last twenty days prior to the start of the package tour. If the price increase exceeds eight percent of the price of the package, the traveller may cancel the contract. If the Organizer reserves the right to increase the price, travellers will be entitled to a price reduction if the corresponding costs decrease.
• Travellers may cancel the contract without any penalty and receive a full refund of all payments made, if any essential elements of the package, other than the price, are significantly modified. If the travel provider responsible for the package tour cancels it before the start date, travellers will be entitled to a refund of any payments made and, where appropriate, compensation.
• In exceptional circumstances, for example, if there are serious security issues at the destination that could affect the package tour, travellers may cancel the contract before they travel without paying any penalty.
• Travellers may also cancel the contract at any time before the start of the tour by paying an appropriate and justifiable cancellation penalty.
• If, after the package tour has begun, significant elements cannot be provided, travellers must be offered suitable alternative options at no additional cost. Travellers may cancel the contract without paying any penalty if services are not available, this substantially affects the provision of the package tour and the Organizer is unable to resolve the issue.
• Travellers will also be entitled to a price reduction and/or compensation for damages if travel services are not provided or are provided incorrectly.
• The Organizer must provide assistance to travellers if they encounter difficulties.
• If the Organizer becomes insolvent, payments will be refunded. INDUSTRIAL PORTAMAR, S.A. has taken out insolvency protection insurance (policy number 5000923) with FIATC MUTUA DE SEGUROS Y REASEGUROS, with registered address at Calle Jaén 9, Office 108, 29004 Málaga, Spain, telephone number 951 385 725 and email address caucion@credicand.com. If services are unavailable because of the insolvency of INDUSTRIAL PORTAMAR, S.A., travellers may contact this company or, if appropriate, the relevant authority: Catalan Consumer Agency, with registered office at Carrer del Foc 57, 08038 Barcelona, telephone number 938 574 000, and via this link: https://consum.gencat.cat/ca/inici/. 

The revised text of the General Consumer and User Protection Act and other supplementary legislation, enacted by Royal Legislative Decree 1/2007, of 16 November can be consulted at https://www.boe.es/buscar/act.php?id=BOE-A-2007-20555.

All companies linked to H10 HOTELS require their customers and suppliers to comply with the highest ethical and professional standards, both internally and externally, in their commercial and business relations.

Consequently, the User declares that they are aware of the Code of Ethics published on the Website and undertakes to comply with and respect it and undertakes to inform all their companions about it and make sure they also comply with and respect it.

For more information, please see our Legal Notice.

For more information, please see our Privacy Policy.

H10 HOTELS reserves the right to modify these General Terms and Conditions, informing users of the changes made through the Website.

If one or more of the clauses included in these General Terms and Conditions are declared totally or partially null or void, this declaration will affect only this provision or that part that has been declared so, the General Terms and Conditions being maintained in all other matters, and such provision or part thereof affected, if not provided.