H10 Mediterranean Village, Salou - Cambrils

10/10 for service 2 years running

Dear Judith and Jonjoe. 10/10 2 years running is a reflection on the high standards maintained and not just a one off. Everyday not just day 1 a happy warm greeting and a 'cant do enough for you' attitude at reception. Superb service from the reservations team and front desk. The young maintenance engineer was so polite and helpful when we had a small aircon issue, fixed within half an hour. No problem. The young ladies who cleaned our room were very nice, always helpful and wanting to come and say hello and always smiling. Pool bar food great as well as the service. Again a lady we met last year remembered us and always so helpful. In essence a great first impression when you first walk through the door which is not disappointed with the staff who carry it through within the resort for your entire holiday. 1st visit last year, 2nd visit this, already booked for 2027. Photos can give you an idea but its the staff that make a difference. Thank you, Mark & Joy

Amazing family hotel and holiday

I just wanted to leave a review after coming for a week at the beginning of August 2026. I was someone who was a little worried before coming due to some of the reviews on Tripadvisor so I'm hoping this helps someone else who has booked or thinking of booking here. We absolutely LOVED our stay. We have a 5 year old and 8 year old. The food for both breakfast and dinner was varied, cooked well and lovely. I was concerned the food wouldn't be cooked well and wouldnt be very nice but we all loved it. So much choice, amazing breakfast selection, the pastries and doughnuts were so good. Lots of dessert options and a kids section which our kids loved, especially the ice cream station, wow! The pools were amazing. Very clean. Obviously the areas around the loungers can get a little mucky but thats due to people walking in shoes/water, etc. There's one life guard who is a little strict and loves his whistle (the supervisor all in red) we just avoided the splash park and pirate pool when he was there as kids like to go down backwards/on their bellies etc. Other lifeguards dont mind so much and one is a lot of fun and will squirt some of the kids etc. The sunbed situation, we didnt sit round the pirate pool so can't comment on that as my kids preferred the other pool, yes people queued from around half 9. We joined it in the morning around 9.50 and could always get 5 sunbeds. The mornings we went to the beaches, and we got to the pool lunch time we could still get 3 or more sunbeds. So really no massive issue here! If you want beds with a parasol or in the shade, queue for them, pretty simple. You could always get sunbeds at the splash park. The hotel supermarket is fine but we used the one at the Sun Club hotel opposite to buy baguettes cheese and hams and made our lunch by the pool most days. The pizza place at the hotel does really good pizzas too! Ok so the thing I was most worried about as its the reason we booked this hotel... the entertainment, the thing that perhaps gets slated the most on here. I can honestly say the kids daytime pool entertainment was incredible. Lots of activities, they arent strict on younger children joining in, learn the names of the children quickly. My two loved Nico and Alex especially who were absolutely brilliant with the kids (and adults). The entertainment team were on the go all day and evening. Dancing, activities such as archery and water basketball and aqua dance/gym. My youngest loved the water games especially the little boats they bring out. The kids disco in the evening was in Spanish mostly yes, but they also talk to the kids in English. My two loved the Spanish dances and loved it more as the week went on as they got to learn the moves. They are still playing the songs now at home! Honestly if you are at all worried about this, please don't be. They are BRILLIANT! Splash park was fab and kids loved going there daily. Seemed like a little trip out as its outside the front of the hotel. Well looked after and kids had such fun on the slides. There are 3 lovely little cove beaches, our favourite was Cala Penya-Tallada, the closest one to the hotel. Its beautiful. We went into Salou one night, we thought we'd do this most evenings but we preferred the beaches close by and kids preferred the disco and hotel entertainment! The hotel rooms were cleaned daily, I think our bedding was changed 2 times during our stay and we also had a spillage one morning and we left them a note and they changed the bedding for us. Towels were changed if you left them in the bath. Floor yes wasn't spotless but they did sweep and use the mop daily, but still left our feet a little dirty before bed, so we just wore flip flops in the room. The rooms were perfectly fine and the air con works almost TOO WELL. Another thing I was worried about, as long as the door is closed and the card is in, it works. We were cold during the night We had the best family stay here and would absolutely return.

Brilliant hotel

Had an amazing holiday. Hotel was very clean, staff were helful and friendly, great atmosphere. The hotel entertainment was very good. We went when the weather was very hot and definitely appreciated the air conditioning in the room. Fridge in the room. View overlooking the pools. Bus stop just outside the hotel. Recommend buying 10 trip card for the bus. Great value. Lovely walk along the coast to Salou. Lots of alcoves and beaches along the way . We went half board and the food was amazing. Such a great selection of food to choose from and different options every night. Two of the family are Coeliac and can honestly say they could not have been better catered for. Chef walked around with them every evening and showed them what contained gluten. Would not hesitate in returning to this hotel. The area is hilly so may not be ideal for those with mobility issues. For those with small children there is a brilliant secure pool and water play area.

A wonderful experience at H10

It was our first stay at H10 Mediterranean Village, we had a wonderful experience, we definitely plan to return next year. We really enjoyed everything! Especially the friendly staff, the facilities, the delicious food and the beautiful location. We cant wait to come back!!