H10 Playa Meloneras Horizons Collection, Gran Canaria

Had a delightful evening meal in the Brasserie Food was great and the staff attentive and proffesional - allmembera credit to H10.

Excellent service at the H10 Playa Meloneras Palace. The staff are all amazing and get to know you like friends. They remember what you are drinking and are all very professional. Special thanks to Darmais at the Tropical Bar and Diego in the Sakura Restaurant who prepared an excellent meal and was very informative about every course.

Amazing hotel with fabulous service from all the staff and great food in the 5 different restaurants and great entertainment in the various bars . Fabulous views from the tropical bar some of the amazing staff include Damaris , Marta, Carolina ,Angel , Vincent , Angela , Africa and many many more

Really nice hotel, every corner you turn is beautiful and peaceful. Staff are all very nice, professional and friendly. Lovely clean spacious rooms. Bar and pool areas are really nice and drinks are reasonable priced. We did privilege which was well worth the extra as we had access to the exclusive pool with the lounge with free drinks and snacks 10- 8pm. The hotel was being upgraded while we were there so it was quieter and a part of the hotel closed off but this didnt affect our holiday. The buffet restaurant had been changed to an outside location as this was being upgraded- food probably wasnt a great representation of the hotel as they adapted to this. Food was limited, monotonous and only just warm at best. We did have access to onsite restaurants as we were privilege and we found these good quality. Teppanyaki restaurant wasnt the best we have been to but the staff were very nice and attentive, others we have been to was more of a show and this lacked this element. The evening shows Tina, iL Divo, Queen/Dukes band and ABBA were all fantastic. We also loved the kahoot quiz which was good fun and loved the tech involved using our phones. This is a lovely relaxing hotel in a great location as you can walk to Meloneras centre or taxi around for around 4. Great wee onsite shop which is more reasonable than other hotel shops we have been to. There is also local mini markets, a few bars and restaurants within walking distance across from hotel which are worth a visit. Loved the wrist band which gave us access to room and is used to charge drinks and meals to room. Minor negatives: -Watch out for hidden mini bar expenses - it is on app somewhere but not clearly displayed In room. We thought this was complimentary so it was absolutely our mistake for not checking but we were charged 35 for 4 bottles of pop, 4 bottles water and one packet of, haribos,crisps and nuts all left in fridge on arrival. -Tea and coffee in room not replenished daily. -We were also refused a drink order at the bar because we passed the 300 limit on room charges - we sorted this quickly but it was really embarrassing as we werent informed of this limit or even sent a message to tell us we were approaching the limit.