H10 Playa Esmeralda, Fuerteventura

Lovely hotel great food and premium branded alcohol. Friendly staff, the lady at the omelette station teaches you how to order in Spanish Special mention must go to Miguel the pool man. He was really friendly and made conversation with us every day even though we dont know any Spanish.

We have stayed here before and we value our stay at the hotel. The staff are friendly and helpful and nothing is too much trouble - always a smile and a greeting. Food was good and plentiful with much choice and there was always something for us to enjoy. Entertainment good on the whole and directed at an adult audience and rightly so as this is an adults only hotel. The downside started on the night we arrived as there was no - one to show us to our rooms or help with luggage. We had a quick brief from the receptionist but still got lost despite being here a few months previous.Thankfully some German guests showed us the way and helped with our luggage and on a dark night with subdued lighting it was very much appreciated as we are getting on in years. Next was the shock that our pool towels could not be exchanged without a fee of two Euros and of course you have to pay about 30 Euros for a safe that is already in your room. Be aware also that you do not get water replenishment after your first night so you have to find a water bottle - available for four Euros of course. Next morning was also a shock as there was building work down by the spa where new tiles are being laid - constant hammering and drilling for two weeks. Along with that there was garden landscaping at the other end of the pool with chain saws and digging and dust for several days. We had not been told of this before we arrived and our TUI rep Andy was as surprised as us. He was brilliant in arranging a compromise for us as compensation. Smoking is only allowed in designated areas but there was a constant vape cloud around areas of the pool - usually by British guests. Surely the no smoking policy should apply to Vaping? This is a good hotel and I would go back but beware the building work as it seems to be going on for quite a while.......

As residents of the island we took a last minute mini break for a couple of days, the beach location of the hotel was fantastic On checkin we were upgraded to a privilege room which was a great gesture , the room was spacious and very clean with a huge bathroom The pool area is a huge plus for the hotel and well kept We found enough choice for the food and quality was good as was the all inclusive drinks offering All in all we had a wonderful couple of chilled relaxing days and would return again

Beautiful hotel in a lovely setting, close to beach which is a 100m walk to a nice sandy beach... Staff are very attentive and our room was excellent. Paid for an upgrade for room which is well worth it. Lovely large balcony overlooking pool and sea. Food generally good sometimes not quite hot enough and every morning the bacon was undercooked sadly. But a good offering on the whole.