H10 Playa Esmeralda, Fuerteventura

Nice hotel

Great location Clean rooms and hotel Staff superb Lobby bar lovely with entertainment Food varied and usually hot Special mention to Belinda manager for sorting out the room Great view of the beaches and sea Also the bar staff especially Valentino Will revisit in the future

Ideal for a relaxing week

Great hotel shame about unreliable internet, especially as so much reliance put on using QR codes when requiring information or ordering drink or food! Buffet dining was excellent, better than any cruise ship. Pool bar limited basic menu. Everywhere impeccably clean. Privilege experience was very good, use of a private lounge with good quality snacks, fruit and drinks, alcoholic and soft drink options. However the al la carte restaurant was disappointing. Room was spacious with comfy bed and lovely bedding, slept very well apart from the odd cat meowing at patio door. There are several cats roaming around the grounds but are in very good condition looked after by a vet, fed and watered and free from fleas. Not much surrounding hotel apart from a small beach cafe. If you walk along beach you come across other hotels and a couple of tourist/ supermarket shops about one and a half mile away. Quite hilly and rough ground for walking on in some parts. Will definitely consider returning in the future.

Great staff

We visited the H10 Esmeralda at the beginning of December for the first time. I contacted reception to request a room for easy access to the beach as both myself and my husband run and walk, we did not want to walk through reception or use the lift sweaty and covered in sand. We were given a room away from the main hotel block which was absolutely perfect for us. We have already booked to return next year and really hope we can have the same room or one close by. As we were staying for so many weeks I requested extra coathangers which were delivered to our room. Check in was quick and easy but we were the only couple at the desk, reception staff were friendly and helpful. We were shown to our room by a porter who was informative and again very friendly. The room was very clean and remained so during our visit by the very good housekeeping team. The hotel is easy to navigate, the lifts are fairly prompt plus there is the alternative of using the stairs which as we were on level 1 it was quite a workout to get up to the level 5 bar, another reason to reward ourselves with a G&T! The barstaff were really efficient and again friendly and happy. Our drink preference was noted by the manager and other staff so would be prepared quickly for us. The food served for all meals was hot and even hot plates provided, sometimes to hot to hold, but really appreciated. There was constant monitoring of the food provided and was quickly replenished as a choice ran low. The dining room staff work incredibly hard but they don't let it affect their service to you, we watch one particular client being difficult but she was handled with smiles and reassuring comments. We did eat at the Italian restaurant but were disappointed with our last meal there, a bread roll was served to the table which looked baked on top but was actually raw plus bread sticks offered had been opened by another guest who had eaten part of the pack. This was a lack of attention to detail I feel. Something we would have liked would be a spicy offering in the main restaurant, ie chilli or curry as the flavour of most food was mild. The entertainment was ok, the poolbar entertainment could be improved if there was a waterproof roof to protect both guests and entertainers. However, because of the fabulous beach for our training and walks plus the incredibly kind helpful happy staff who are a credit to the H10 Esmeralda we are returning. We were staying for 21 nights

Weekend break

As residents of the island we took a last minute mini break for a couple of days, the beach location of the hotel was fantastic On checkin we were upgraded to a privilege room which was a great gesture , the room was spacious and very clean with a huge bathroom The pool area is a huge plus for the hotel and well kept We found enough choice for the food and quality was good as was the all inclusive drinks offering All in all we had a wonderful couple of chilled relaxing days and would return again