H10 Conquistador, Tenerife

As the title says, this is a hotel that makes you feel special. From the moment we walked in the door we were greeted with a smile and offered a drink to help us relax after our journey. The receptionist done everything from booking us in to setting up my phone with the hotel app and ordering my breakfast for me. I was then take to the room and the concierge explained how everything in the room worked in great detail. What can I say about the food, no matter what restaurants we used the food was excellent and the service even better, nothing is to much hassle for the staff. The bars are well run and serve decent makes with a great range of cocktails, beers and spirits. again the bar staff know there stuff and will help you decide what cocktail or drink you want by taking time, even when they were busy, to explaining what was in what drink. I always feel that he cleaners and maintenance staff get missed out on these reviews but this hotel is spotless no matter what part you are in and if any maintenance was getting done the staff were courteous and professional. I could go on and on but lets just say if you want a lovely hotel with excellent staff, then treat yourself and stay here.

Speciality restaurants were delicious. We especially enjoyed the Japanese where the show cooking was entertaining. The location of hotel is superb. A short walk into town and 10 step walk to beach. All staff were very friendly and always happy to help. We will definitely return to this hotel soon.

Exceptional stay as a privilege guest. Arrived early and was shown to private privilege guest table. Offered a drink and were given our bands and explained about hotel, including free extras as a privilege guest. Room on 8th floor over looking pools and sea, great view of the surfers. Room has a packed fridge of drinks, chocolates and sweets which is restocked daily. Also has turndown service where complimentary goodies left. Great complimentary premium help yourself drinks and snacks on the 6th floor terrace where theres also a small plunge type pool and jazcuzzi. Use of comfortable sun beds with mattress both on terrace and middle are of main pool. Main pool not heated so takes time to acclimatize. Other adjacent pool is heated as is the adult only affinity pool. Dont reserve beds in adult area, all beds have labels attached which warns you, and pool attendants remove any towels . Buffet restaurant has plenty of choice and hot plates. Privilege guests get free access every morning to the Italian restaurant where table service can be found. You can order what you want including Full English, individual cooked. Great coffee shop. There are also other themed restaurants , we eat in the Italian and Steak, both excellent, but MUST be booked via App or use McDonalds type machine inside reception area or -1 floor poolside area. We had a wonderful 4 days. Privilege all inclusive is worth every penny. Final word goes to the lady in the coffee shop we visited on our last evening, she was rushed off her feet, collecting empties, washing empties, taking orders, delivering orders, all with a smile on her face, she did gets some help from another assign staff member after a short while. The Tia Maria coffee was super.

We thoroughly enjoyed our stay at h10 conquistador. The food, atmosphere, waiters, bar and reception staff.. i have to give my most gratitude to the amazing staff in the entertainment team ( Michaela, Max, Gavi, Gavi and Mari ) who took all the steps to make us feel welcomed on our holiday. We aren’t the most confident type, but with they’re encouragement, we’ve all took part in all the activities and met new amazing people out of it. We hope to come back in the future and see all the staff again!