H10 Conquistador, Tenerife

Amazing!

Our second visit, and this time we did AI Privilege, and it was amazing! We had a fantastic time and will definitely return next year. We were greeted by the gorgeous lady to explain how The Privilege system worked, and it was brilliant. The staff in this hotel work hard around the clock, although we do have to mention the lovely ladies in the A La Cart breakfast restaurant, Sandrina, Claudia, and Natalia, (apologies if the spelling of their names is incorrect), they made our breakfast time a real treat, and compliments to the chef who makes the best poached eggs ever!! The lovely ladies also served us our lunch later on in the day at Menceys! Sandrina came to ask how hubby was when he wasnt feeling well one morning which was a really nice touch. The Roman day/night was absolutely amazing, hats off to every single one who worked so hard. The Privilege Terrace is great, and the Spar is gorgeous. Mikes coffee shop is awesome and very popular. The Restaurants are lovely, we didnt do the Senses shows, maybe next time. Thank you all so much for looking after us, see you next year xxx

A good hotel.

We joined our son here on his honeymoon. We upgrade to a Privilege room. There isnt a category on here rank something between average and very good otherwise Id rate good at best. The hotel is well located and has lots of facilities. Its clean and reasonably maintained. Privilege entitles you to waited meals. Breakfast was generous however the menu is confusing and extras are add-ons even if you request as replacement items. We chose lunch instead of dinner on half board tariff. Lunch was basic but adequate. A lot of the staff seemed a little unfriendly and Im not sure if this a reflection of their job satisfaction or not? (I hope it not an anti-tourism effect as I sympathise with the plight of service industry workers and their ability to afford a living and roof over their heads). The few happy ones were chatty and smiling. The outside and pool areas are vast and very busy. Sunbed hogging is rife despite the notices to the contrary and the rules are not enforced even if you complain. Management are uninterested. The privilege area does have private beds and terrace which is lovely and a lot less busy. The infinity pool at the rear of the hotel is very nice (if you manage to find somewhere to leave your towel!) The privilege area has its own lounge too with drinks and snacks available up to 7pm. Our room was well equipped and had all of the right facilities. The decor is a little tired and the bathroom LED transformer had blown as they constantly flashed like disco lights. We reported it but nothing changed. So would I return? Maybe, Tenerife has completely changed from when I knew it 25years ago. Its been well developed and there are some very smart hotels in the same location. I expect competition is fierce around here.

Summer 26

Lovely hotel nice and clean and staff very friendly. Pool area nice and clean its a shame no inflatables allowed or balls allowed in the pools but otherwise very nice. Food delicious and good variety of choices

Great experience

We had a wonderful stay. The animation team is absolutely amazingfriendly, energetic, and genuinely fantastic with children. My daughter loved the kids club and was excited to attend every day. The food was also excellent, with a great variety of options. As a wheelchair user, I really appreciated the hotels accessibility, especially the lifts and the accessible pool lift, which made it much easier for me to enjoy the facilities. A fantastic hotel for families, with a brilliant team who made our holiday feel very special.