H10 Lanzarote Princess

Great location, a short walk from the beach and the town center. Friendly staff and a great place with everything you need; nothing seems too much. The room is modern and clean with a comfy bed, which is great. We are all-inclusive, and the food and drinks are good with lots of choices. Overall, I wouldn't hesitate to book again.

In an ideal location, this hotel works hard to provide a clean, modern and beautiful place to stay. The dining hall is busy.

Great hotel in a great location, clean and friendly hotel with amazing food that included many different options every night. Lovely pool areas with plenty of sunbeds. Situated between the two mariners and all the amenities. The rooms were large and clean with a large balcony. The value of this hotel was great and we would definitely enjoy another stay here. The service we received was wonderful with the staff always smiling and greeting everyone on every occasion. The walls are a little thin so some level of noise can be heard from other guests returning to rooms in the evening but not enough to disturb a nights sleep which we found easy due to the comfortable beds being not to hard but not soft either and more than one one pillow type in the room. Plenty to keep you and children entertained with various activities and entertainment.

Still here having a lovely holiday……. Start with the positives as I was uncertain after reading the bad reviews. Hotel nice, clean pool area, lobby, bars etc. Pool suitable for family’s with a kids area, plenty of sun beds, drinks bar, ground generally kept clean and tidy. Staff continually working keeping it clean. Our family room was lovely on the quiet side of hotel. Maid service each day was to a high standard. Kids entertainment good and staff brilliant with the children. All staff were friendly and helpful, they work very hard at looking after the guest. Drink selection good, plenty to choose from. Good selection for breakfast lunch and dinner. It is limited to some point but what is on offer is fresh and tasty. The salads are very nice. Oh the coffee shop does gorgeous drinks for adults and kids. The Italian is very good for food, we didn’t eat in the Japanese but heard it was good. The not so good points……. The staff are limited which means at meal times some food wasn’t stocked up as quickly as it should have been, tables weren’t cleared quick enough for the amount of guests which meant sitting outside wasn’t much of an option due to tables not being cleared. Having to que for the fresh grill area was a pain, but worth it. This is nothing to do with the staff as they are excellent they just need more staff! The restaurant can be hectic at busy times, we chose to eat at the quieter times so not a problem. They need more parasols as it is a family hotel so they need to provide shade for the families with young kids. Table service should really be offered for the outside entertainment area, would give an extra touch. The cactus bar only has one person serving which makes it slow, it also gets messy in there from other guests not being able to tidy up after themselves! Again no fault of the lovely staff. Don’t reserve your sun beds, we did each day so we had good shade for the kids, we returned after breakfast to find our stuff has been taken away. You then have to do the walk of shame to collect your bag with belongings inside. It was funny, they do say not to reserve your beds! ?? If you want a chilled typical family holiday suitable for all then you can’t go wrong with this hotel. Some reviews are a bit harsh. The location is fab with bars and restaurants and supermarkets a 5 minute walk away. The marina is lovely for food and a walk. I personally wouldn’t do All Inclusive again in Lanzarote. It’s not expensive to eat out and the quality of the restaurants is very good. Thank you to the hotel and staff for a lovely holiday in the sun, but please see the negative points as a way to improve on the little things that matter.