H10 Lanzarote Princess

Paradise and peaceful. !

Excellent hotel with beautiful outdoor relaxing areas. Very chilled. A lot of areas to find yourself. Coffee shop is quite popular in mid afternoon. Staff are very welcoming and knowledgeable.

A regular place which holds many happy memories for us.

This is our 5th stay. I would give a 41/2 star. Many of the criticisms unfair in my view. Sometimes guests forget their manners and treat the staff badly. They work hard. Staff are professional and courteous. Like anywhere if you are friendly people are far more personable back. The grounds are immaculate. There are different areas and entertainment for different needs and tastes. Always a quieter or busier space available. Mike's Cafe (a favourite of ours) ,, Piano and Pool bar, kids area with entertainment, 3 excellent a la carte resturants.Evening entertainment (missed having the musicians in the Piano Bar EVERY night like before) Plenty sun beds, pools and activities. We felt that the new system of screening bands probably does prevent people being totally wasteful. Drinks are now branded and served by staff. Yes at times there was a bit of time to wait for drinks service because only senior staff serve drinks. Having the laundry rebuilt would be awesome. If I had any complaint is having to spend time going in to the town to use the laundrette. Oh well can certainly not complain. All inclusive as always excellent value for money and your hand is not always in your pocket We will continue to return.

Relaxing holiday in winter

We arrived and we were made very welcome by the reception staff .we went to our room 2083 which was very nice with a pool view. Next the food breakfast was very good with everything you could possibly want .we went half board so had dinner included there was theme nights Italian Spanish Mexican etc all okay .the entertainment each night was amazing excellent acts very professional in the theatre or singing or musicians in the bar for something quieter .we had a great holiday so much so we have booked for the same time next year already thanks to all the team at this hotel always very friendly and always working hard to let your holiday be a good one

Clean, easy walk to the promenade, but not a quiet room

Upon arrival, you are greeted by a very grand foyer. Note: it was a longish walk from the ferry terminal, pulling suitcases up hill all the way. Consider a taxi based on your abilities. Staff on the desk were friendly. High volume hotel so no chance for an early check in but no problem storing luggage and given you freedom to roam the resort and area. We asked specifically for a quiet room as our last H10 hotel had noise from nearby pubs. We were given room 2073 and assured it would be quiet. It was not! In fact, at 830pm we learned we were directly above the live singer in the pub! So, unless you plan to be in the pub, or in town at the many pubs, ask for a different room. Altogether, the room is not very soundproof with sounds of coughing neighbours or furniture being moved on the tile floors above or squeaking patio doors being open and closed. No big deal - just making you aware. And the air conditioner drowns out all of the above so there is that, lol. This is a full resort, just like a cruise ship with multiple pools, activities for kids and adults, bars, restaurants etc. The breakfast buffet was extensive with hot and cold choices including made to order omelettes. Unfortunately the Japanese restaurant was closed during our stay, and the gift shop is closed on weekends (?). Not to worry, you are a short walk from countless restaurants, touristy shops and clothes shopping. Easy access to the ocean front promenade which stretches literally for many kilometres in each direction. One final thought: it was kind of cheap of them to charge 2.60 euros per day for the in room safe?