H10 Lanzarote Princess

Perfect location, hotel is lovely but the only thing that let's it down is the food, too many people for the amount of staff and food is basic at best save your money and just go bed a breakfast

Overall this is a 9/10 for the equivalent of a 3* hotel globally. In my experience 4* Europe is 3* globally. What works well: Reception staff, a la carte restaurant staff (privilege breakfast), cleaning staff & quality (excellent team), maintenance team, the entertainment team (I saw this more as an onlooker). Privilege room upgrade to gain access to the privilege area. Id suggest this lends itself to solo (as I was), or couples rather than families. The breakfast was excellent and so nice to not push through the crowd for breakfast. I wasnt fussed on the toiletries and little biscuits/chocolates in the room but it will appeal to some. I communicated with the hotel booking team ahead which made things easier. I stated I preferred a quieter room and requested privilege info (& subsequently booked ahead of my holiday time). I didnt use the bar area so cant comment but people seemed very content enjoying the atmosphere. The location. 5 minute walk to the beach. Very safe to swim and snorkel. Lovely beachfront venues for drinks and food. Walk to the left (as you look to sea) and within 15 minutes youre at the marina (Rubicon), plenty of shops if thats your thing. Walk further that way and you can get to Papagayos Beach. Walk to the right from the beachfront at H10 hotel, within 10 minutes you arrive at bars, shops and then further on the harbour. About another 10 mins on a beautiful little beach and some nice cafes to grab a drink. What didnt work so well. I had pre-booked the Teppanyaki and when I arrived they told me it was fish only, as a vegetarian it would have been useful if that had been shared so I wouldnt have booked it. They asked the chef who said they would do veggie but I asked if mine would be cooked separately and they laughed and said no. As a true vegetarian I dont like my food mixed with meat or fish residue. I have to say there may be room for diversity education here, more and more people are vegetarian or vegan - I felt this when in the Italian restaurant too discussing being vegetarian. I would have liked an adults only area. The area by the heated pool & the heated pool itself would be perfect. I think many guests would welcome this. I had lunch in the main restaurant and it was underwhelming. The quality is your cheapest available and again limited unless I just wanted salad and chips for lunch. I found that water (table water) was charged at 2.50 a small bottle so I just took my own flask of water that I used beside the pool. This was not an issue to the restaurant staff. The staff in there are mixed, many seem rushed and frustrated. So, in summary, I do recommend this hotel. You just need to plan how to make it your kind of holiday and Id suggest eating outlots of local places from fish and chips and kebab houses to nice restaurants like Italian and Mexican. I would recommend the Privilege upgrade as a solo or couple.

A lovely weeks stay. Room cleaned everyday with comfortable beds and a nice powerful shower. All staff friendly and polite but a big thanks to the whole entire animation team who made our little boys holiday - particularly the Hungarian lady Always something to eat at breakfast, lunch and dinner - never had a problem there. Always got a sun bed no matter the time of day. Hotel is in an excellent location, very close to the beach and shops. Would highly recommend & stay again.

First time at this hotel and we was very impressed, food was amazing staff very helpful, pool area great never any issues getting a sunbed, great activities throughout the day for all ages, highly recommended this hotel.anamation team outstanding