H10 Las Palmeras, Tenerife

Me and my boyfriend stayed here for 12 days with the All-Inclusive package. It was our first time staying here. Room: We stayed in room 222 and it was quiet enough. There was some background noise from the generators below our room but we didnt mind too much. Our air con was quite weak too. The beds were comfy but were on wheels so they moved a lot. The shower leaked all over the bathroom as the seal on the shower door was broken. We were given complementary toiletries consisting of toothbrushes, a comb, a razor and tissues which were a bonus. Beds made and tidied daily and towels are changed whenever you wish. Food: Breakfast was pretty much the same every day with pancakes, pastries, cheese, meats, eggs, sausages and bacon but there were no hash browns. They had the typical English style sausages but for 4 days there were others which we did not like (I assume it was a supply issue). The lunch time buffet was the same every day with some varieties of meat, chips and pasta. The dinner time buffet was hit and miss for preference. It had themed nights to cater to all but there were a lot of seafood orientated nights which me and my bf are not fond of so we went out for those nights instead. However, we enjoyed the BBQ, Italian, and oriental nights. Entertainment: The entertainment was hit and miss too. We saw a magic act, flamenco dancing and singing acts which were ok. It is definitely targeted for familys and kids. All inclusive: It is definitely worth getting all inclusive just for the drinks and snacks alone, even if you dont drink alcohol. We drank plenty of drinks (both soft and alcoholic) by the pool, at dinner time and at night time which wouldve costed a fortune if not for our all inclusive package. The pool side snacks taste good too. If you stay for 7+ nights with all inclusive you are entitled to a free meal in the Sakura teppanyaki and the Italian restaurant. The teppanyaki was a 10/10 for service and food and the Italian was ok - wouldnt pay for it. Overall, I would recommend coming to this hotel. The staff are friendly, the food is decent (depending on your preferences) and the rooms are comfy. However, we needed to book a taxi early one morning so we booked one through reception who said it would be 3-5 mins ( which it did the previous day). It took 30 mins before asking the receptionist if they could book another one for us. In total it took 3 asks and 45 mins for the taxi to come outside the hotel. Despite some negatives (leaking shower, seafood nights) we will be coming back here if we stay in las Américas again.

It was my ,first holiday alone, but everyone was so welcoming and friendly, from the lovely chap by the pool who sorted my umbrella for me to all the staff, entertainment in the pool was great, plenty choice of food which was delicious, rooms were spotless.my only moan is I caught the bug going around, and the road view was loud at night, but once i closed the doors it was ok. I will be back next year.xx

A very lively hotel in a very lively area. As long as you aware of that fact then everything is good. Good food, good atmosphere and lovely staff. The only downside was not a hotel issue but selfish guests. People would be queuing at first light to reserve sunbeds, which would then remain unused until after lunch. A trip whale and dolphin watching was amazing and a trip to Lori Parque was fantastic. We are booking again for next in this hotel and bringing the rest of the family.

13 of us visited the hotel and have just returned home. I can not fault anything!! The hotel is stylish and clean, the staff are friendly and can not do enough for you. Food was amazing a huge variety. We joined in with entertainment team every day and played water volley and volleyball, we did agua gym and darts. I would highly recommend this hotel. Thank You H10 and your staff