Cats and dogs ("pets") up to 30 kg in weight are accepted.
Only two small pets or one large pet is accepted per room.
Supplement per stay: €29.00/night.
On request and subject to availability. Please contact the hotel to book.
The guest must ensure the pet's presence conforms to acceptable hygiene and sanitary standards, and that all its vaccines are up to date.
The pet must be taken through the hotel's common areas on a lead or in a pet carrier.
Pets are not allowed to enter entertainment areas, wellness areas (spa, gym and swimming pools) or catering facilities (kitchen and buffet).
The guest will be responsible for any damage or incident caused by the pet, whether in the hotel, in their room or involving other guests or pets. The guest will be charged to replace any damaged object.
Dogs may not be left alone in the room, except during meal times (breakfast, lunch and dinner). The owner must provide the hotel with a contact number and it must be possible to locate the owner in the hotel.
Cats may be left alone in the room, but the guest must take responsibility for their behaviour and ensure they do not cause any damage. If they do, they cannot be left alone or allowed to move freely in the room.
When the room is due to be cleaned, the pet must always be accompanied by the guest; otherwise, the room will not be cleaned.
Pets cannot use bathrooms or showers in the room and the hotel's towels and sheets must not be used to clean them.
If the pet makes a noise or inconveniences other guests, the hotel reserves the right to change rooms or to ask the guest to leave.

Guide dogs and assistance dogs whose training is officially recognised and approved by the relevant authorities may access any space accompanying their owner.

The ONE Palácio Da Anunciada will include in the guest's room a comfortable bed for the pet, as well as two bowls for food and water.