Ocean Coral & Turquesa, Riviera Maya

My Spa experience at Ocean Coral & Turquesa was the best! It was a great way for me to unwind and wind down I visited the spa 3 times in my 7 days there. One very relaxing hot stone massage and 2 reflexology sessions. I have been dealing with plantar fasciitis for more than a year but, 2 reflexology sessions and I'm cured! The staff is so professional and great to work with. They really do a body good!

This resort is compact and laid out really well. The pools are separated well so those that love the big music have their space, familys have a space, privilege has a space and the lobby pool is great if you want to relax without the loud noise. The H10 app makes booking reservations easy and all menus are online. Our family tends to gravitate to a staff member at buffet etc. They get to know you and anticipate your needs. This is our first trip with the requirement for a high chair. Every morning at breakfast we look for Brian. He sees us with our Dollarama pepper mill that goes everywhere we go. We absentmindedly left it at the pool burger lunch place and didnt notice it missing. We asked Brian about where we might look. He said he would advise his Captain and would have it tomorrow. What I didnt understand was that he went to a local store and purchased us a replacement. Completely floored by his thoughtfulness and generosity. Its such a small thing, but I absolutely love the people here. The world is a better place because of people like Brian.

Excellent stay at OCT. We are Premium members so we traveled with Privilege options but this was our first time at this resort. Not over the top fancy which is exactly what my wife and I like. Very clean, room were nice, restaurants were mostly great with a couple minor exceptions. And then there is the staff! They were fantastic. Everyone from hostess staff to gardeners are always there to greet you with a smile and Hoila. They work so hard to make your stay great. A few shout outs to staff that have left a memorable impression and gone above and beyond (I'm sure I've forgotten so many ). Poolside bar waiter Ricardo! His charm and work ethic are beyond! Privilege lounge/restaurant staff, Emmanuel, Eduardo, Miguel, Jesus (bar), Jesus (wait staff), Lisbeth (so sweet) were all so accommodating and super friendly. You could not leave the Privilege lounge without a smile. And the food there is great!! Our butler Aldrin was very responsive and accommodated us every time. Mexican restaurant staff was all amazing but our waiter Jorge was one of the nicest gentlemen I've met. Only bad restaurant experience we had was Villa Marina (Brazilian). The food wasn't great but we had others say they enjoyed it so may have just been an off day. It rained the night we were supposed to do the Italian Terrace restaurant and the staff worked so hard to try and accommodate! All other restaurants were great. Our favorites being Los Girasoles (Mexican), Privilege and Blue Moon.

This resort has been great! We just joined the H10 premium club and this was our first trip with that. We spent 10 days, starting out at the swim up bar poolside for the first couple of days. We changed mainly because other patrons were leaving their toddlers in the pool unattended. We moved to the el beso side and didnt look back. The restaurants were all great. Although we werent crazy about Villa Marina; others said they enjoyed it. It did rain when we were scheduled to eat at the Italian terrace- the staff tried so hard after moving us inside. The privilege restaurant was the best. Staff Eduardo, Miguel, bar Jesus, Emmanuel , Jesus, Susana and Lizbeth the bread girl were all so friendly and attentive. We did breakfast and lunch there nearly every day. Also our butler Aldrin met our needs for reservations. Ricardo at the El Beso pool was amazing! He ran his butt off daily! Gustavo at the adventure centre sold us a trip to Isla Mejures that we thoroughly enjoyed and plan on going again when we come with family.