Ocean Coral & Turquesa, Riviera Maya

Home away from Home! We spent 3 wonderful weeks this time visiting OCT! From the minute we arrived it was like coming home again! We always request Alberto for our butler, as hes super professional, attentive and always checking to make sure everything is great during our vacations. Weve had Laura as our room attendant many times and shes always making sure our room is cleaned and in tip top shape when it comes to cleanliness. If we want to book spa treatments, we always book through Alfredo who takes great care of us and makes sure we always have Isela and Consuela as our masseuses. The privilege lounge is amazing and run by Susanna and Yesmin with top notch service from our best friends Angel, Jamie, Dan, Freddy, Eduardo, Emmanuel, Alan and Jesus. The service by the pool is amazing as our lounge chairs are prepared every morning by Jose or Alexander and our pool side drinks are served by Ricardo. Mateo and Jesus were excellent bartenders in the privilege lounge, very prompt with service and knowledgeable about drinks. Yesenia at the H10 desk went above and beyond, as I forgot some medical supplies back home and she went on her day off to medical supply stores and was able to find exactly what I needed. We are so lucky to have met each and every one of these staff members, as they always make us feel like home! I would also like to acknowledge Arturo and Charley/Carlos as they are very personable and always check to make sure were having a great time! Laura (entertainment team) checked on us each day and gave us some personal one on one Spanish lessons (So much fun!) we can say enough about this resort and we will continue to come back 1-3 times a year!

The pool bar staff is above and beyond. Gustavo, Joel, Edwardo, Jorge, and jemina ,Guillermo and Henry leads a team of the best. They bring the energy, and make incredible drinks to satisfy any pallet. Antonio and Alejandro are also amazing bartenders.

Eduardo, Alejandro,gustavo,Antonio, Joel,hilda, guillemot and eduard! All the pool bar staff are absolutely amazing, we havent moved from the pool bar all week, they will do anything for you, they make the experience here way better! There's alot of other staff which are great but these ones made the trip that extra special! First time here from the UK and the trip has been amazing!

Clean, fun and if you need anything get with lenn the bell hop. Great guy. We eat at the hibachi grill the experience was great the chef was very entertaining and the food was great. The wife's all got massages at the resort and were very happy with the service.