H10 Gran Tinerfe, Tenerife

Having just spent 2 weeks at this excellent beachfront property there was little to criticise. The food was varied, flavoursome & well presented with show cooking available. The AI drinks were of a high & varied quality & the rooms were well furnished if not too much. We had a superior sea view which could do without the standard lamp, coffee table & bucket chair, as it doesnt make for a lot of room for luggage for 2 people. Also although it is lovely to have a coffee machine a free kettle should be a must. The maid service is excellent but, dont expect your shower cap, dental kit or tissues refilled daily unless you ask. I also had to request a fresh gown & slippers after they were removed for washing but not automatically replaced. Small points but essential. Having said that these ladies have a long, hard day. The mini bar is also refilled daily & free safe available which is also a nice touch & not always available elsewhere. The evening entertainment is very good, varied & of a high standard the animation team do a good job day & night. Staff are pleasant, well dressed & efficient. Now the complaints, firstly, the rule of not reserving sunbeds with towels SHOULD be enforced as by 10 in the morning its impossible to find space at any of the 3 pools. The installation of a towel/pool boy supervising the pools would ensure this, the rule should also apply to the daybeds under the canopy at the main pool & be extended to Privilege guests who have their own spaces but invade other areas. Secondly, although there is a dress code we found men of all sizes & ages wearing shorts at dinner, despite signage, and nobody correcting them. Until finally on October 10th ish when it was enforced. To save offence to the men this should also apply to women in skimpy shorts. My hints would be get a lower level room as when busy the lifts are very slow & you may have to walk up or down. The 2 Al a crate restaurants available to AI are pleasant to sit in with attentive staff, The Italian being by far the best for menu & food quality. The Asensen in our view is not worth the visit, the Perch is boney & the beef unable to cut or chew it was so red it was still alive. This may vary according to chef. However the El Mirador is available to AI for lunch & far outweighs the buffet for food quality, choice & service.

After a disappointingly slow check-in Im glad to say things got much better very quickly. We stayed all-inclusive without Privilege. I was surprised how good the food was and they offered many branded drinks including great cocktails. The 3 pools were well laid out and not overcrowded ( we always managed to get a sun bed) , and the evening entertainment although not always to my taste was what you come to expect. However if you didnt like the entertainment the Sunset bar was a great place to chill and have a cocktail ( or two) . Staff were always friendly and attentive and the weather was fantastic, much hotter than expected for early October. Beach was just across the promenade which made a pleasant change from the pools. Great location, great food and drink, highly recommended. We will definitely be back.

Wonderful hotel at a wonderful location! What really stood out was the animation/activities. Every night there is live music, and during the day, the lovely animation team provides you with a lot of fun activities. Really a 10/10 for me. If you book for 9 days you even get to eat a La carte twice. Highly recommend it.

My husband and Myself stayed for a week at this hotel and the only fault we had was that we had to come home. Our room was lovely and spacious giving us a view of the pool area and the sea, the mini bar is restocked daily. The food for each sitting is vast and varied and was given the choice of sitting inside or outside. Lastly and most importantly I'd like to mention the entertainment team who made the holiday for us, we took part in daily activities such as rifle shooting, archery, killer pool, and petanque, everyone who joined in was made to feel welcome and included and we met some lovely people during the activities. The summer foam party was spectacular and a highlight of my holiday , there was regular evening entertainment also. The drink selection was good . If you want to explore outside the hotel there are restaurants and bars in both directions but for us we was happy to stay at the hotel . To sum up we had a fabulous holiday and wouldn't hesitate to recommend to others and would definitely return.