H10 Gran Tinerfe, Tenerife

perfect

everyone you speak to here is returning and we'll be returning next year. great hotel great staff great food loved it

The Excellent H10 Grand Tinerfe

First, I would have to say, I throughly enjoyed our time and experience staying at the H10 Grand Tinerfe. Location is excellent with plenty of bars, restaurant and nightlife on your doorstep. We chose to book a private transfer, which only took about fifteen minutes (watched a video which said the transfer by coach took 90 minutes). The hotel is spotless and the cleaning staff do an excellent job. Reception are very professional and pleasant, the room was great, the view was great ( Seaview) the maids were very good and our wrist bands opened the door and safe ( if you were not all inclusive you charged the wrist band at reception to pay for drinks and food) a friend of mine had a problem with the air-conditioning and they had engineer straight away but was unable to resolve the matter so they were given alternative room. Food is again excellent with a wide variety of choice at all sittings. Entertainment team worked hard thoughtout the day but the highlight of the week was definitely the foam pool party on Thursday. Can't let the bar staff, waiters/waitresses go without a big thank you. Drinks are international brand, although at busy times some measures were very small, the beer is Estrella, both draft and bottle. Some small niggles that may sound petty. The pool bar could have some ques although you didn't have to wait to long, any wait is to long and I dont think this was helped by the fact other bars were not open putting pressure on the staff. In fact two bars one by the pool table and the other at the sun deck I never ever saw them open. On our first night we got to the hotel at around 8pm we quickly unpacked got a drink and went to the main restaurant to be told we could not take drink into the restaurant although we were all-inclusive seemed a waste. At the table we could get wine, beer soft drinks but was told we could not have spirits ( my wife does not drink wine or beer) which later we found to be incorrect later in the week. We went to both al acarte restaurants, my preference was the Italian but again was told you can't have spirits, very frustrating and no sense, although the staff were very good about the situation. As I stated at the beginning we had an excellent time and will definitely be back and would recommend Grand Tinerfe. I hope this is of help.

Excellent week

A lovely week away. Went all inclusive. Arrived to a warm welcome, tall glass of bubbles or juice if you preferred and sat us down whilst they checked us in. Slight downer that the room wasnt ready until 3pm so we wandered around after we had lunch. Room: We had a deluxe terrace room located on the ground floor which was very spacious. Plenty of plugs, 3 pillows each on a comfortable bed, one was probably enough as they were quite plump. Lovely bathroom with good quality toiletries included finished off with robe and slippers for each of us. Bonus points for tv with English channels for those tipping point fanatics. We had allocated sun beds on the terrace outside our room which was a few steps down if you wanted to access the pool. Very luxurious to have sun loungers outside your room. Pool: 3 pools, one warm, one cold and didnt try the other one. Plus a hot tub which was hot. Pool bar had branded drinks and no limit on how many you can order. Breakfast: different coffees from a machine and a huge tea corner with teapot's and speciality teas. Usual full English for the die hards and continental for others. Show cooking included pancakes, omelettes and fried eggs. Lunch/dinner: lots of salad, soup, show cooking of fish and meat plus usual buffet choices. Im not a vegetarian but my favourite dishes were bean stew, squid in tomato sauce and spinach pastry. They also had themed nights which included Hindu, canaries, British, Mexican. The themed nights only displayed in a small section though so plenty of other choice. They had shell on king prawns on the show cooking one night which were delicious. The soup lost points as very samey. You have to book a time for dinner using the QR code. Waiters also did a drinks order when you sat down including glass bottled water. Entertainment: usual day activities like archery, water exercises etc by the animation team but we didnt participate. Early evening singer in the lobby bar and the main evening bar. The late show was around 9.30 and a disco after til late. Inside the main bar they take your order at the table. Coffee bar- serving shakes, espresso martinis, all kinds of coffee, ice cream, cakes and pastries. All included with all inclusive. Drinks- branded spirits and wine. Cocktail menu as well. I celebrated my birthday there and there was a foam pool party on that day. Our neighbours told them it was my birthday and the next thing I knew i was in the pool with bubbly. The hotel left me complimentary cava and birthday cake in the room. Outside the hotel there are supermarkets and shops. The hotel has direct beach access, if you turn right you can walk to Costa Adeje or left for las Américas. There are lots of restaurants and bars outside the hotel if you are not all inclusive. They give you 2 vouchers to use at their on site la carte restaurant to use but we didnt use them as enjoyed the buffet so much. The beach was nice, but when in the water its very rocky. If you turn right and walk to Costa adeje there is a lovely beach with lots of activities, shops and restaurants. Siam park- amazing day out, went on all the slides twice. Went all inclusive which includes fast track, definitely worth it. Overall, the staff were very attentive especially Orlando who was amazing. Would definitely stay here again. Couldnt fault the hotel or the team. The photos are from 7am on the day of departure.

Our stay at H10 Gran Tenerife

Fantastic hotel, the staff, entertainment both day and night is brilliant. We have met lots of friends & had many laughs together. The atmosphere around the pools are great, always able to get a sun bed with the no holding a sun Ed before 10.am policy. Lovely food. Al in all fab holiday. Oh the drinks are international so all taste lovely ????????????????