H10 Gran Tinerfe, Tenerife

Weve just returned from another incredible week at H10 Gran Tinerfe, and once again, this hotel has left us feeling relaxed, refreshed, and full of gratitude. This time was especially memorable as it was our babymoon, and we were celebrating reaching the third trimester of pregnancy. What a perfect place to do it. Everything about this hotel makes you feel cared for, seen, and completely at ease. From the moment we arrived, every detail was handled with such professionalism and warmth. Room and Reception Our room was spotless and comfortable, thanks to the lovely Sandra MB and team who looked after us each day. She was so consistent and thoughtful, and it really made a difference. At reception, Hugo and another gentleman were outstanding. We made a request early in our stay and they handled it so swiftly and graciously that we were genuinely blown away. They made us feel that nothing was too much trouble. Staff Who Truly Care This is a hotel where the staff dont just do their jobs, they care. You can see it in the way they interact with guests and also in the quiet moments when they think no ones looking. During this stay, being a little more laid back and observant, we noticed things that might go unseen by the average guest. The maintenance team out each morning washing down the floors, carefully pruning the plants, tidying up the smallest areas with pride and purpose. These quiet acts of dedication say everything about how much this hotel values its space and its guests. Dining and Gluten Free Experience I am coeliac and require a gluten free diet and I must say the team has made clear improvements since our last visit. I felt genuinely looked after, especially by the staff at Brasserie El Mirador. A special thank you to the kind man with long hair who often served us. He went above and beyond, even heading to the main restaurant to get me gluten free carrot cake so I wouldnt miss out. That small gesture meant the world. ( which you shouldnt hide! Its absolutely beautiful) We also loved seeing Pedron again at Los Menceyes. His constant smile and kind words welcomed us every day. He has a natural warmth and presence that puts guests at ease the moment they walk in. That said, Id love to gently suggest one improvement regarding dietary needs. While the staff are incredibly helpful, there are still no allergen labels on the food signage in the restaurants. Adding the universally recognised icons for the 14 allergens such as the wheat symbol for gluten to the food cards would make things so much easier and safer for guests with allergies or intolerances. It would also reduce pressure on the staff who are already doing so much. Just a small addition to each dish label could make a big difference. Coffee Shop and Bars Although we missed seeing Alfredo at the pool bar this time, we were delighted to find him working at Mikes Coffee Shop. Hes a familiar, friendly face whose smile brightens every interaction, and the coffee he served was absolutely delicious. Its always such a pleasure to see him, no matter where hes working. He has a genuine gift for making people feel welcome. Entertainment and Atmosphere The animation team once again did an outstanding job. Dani in particular had us laughing and smiling every night. His energy is unmatched and he brings joy to so many guests. We were a bit sad to miss both foam parties this year as the schedule had changed, but everything else more than made up for it. Final Thoughts Its hard to put into words how much this hotel means to us. Its not just the beautiful surroundings or the excellent service, its the people. The love, care, and attention that every single staff member puts into their work is what makes H10 Gran Tinerfe truly special. As we await the arrival of our little one, this babymoon gave us exactly what we needed. Peace, laughter, warmth, and unforgettable memories. Although we may not be back next year due to the adults only policy, we already know that well return when the time is right, perhaps with a babysitter in tow. Thank you, from the bottom of our hearts, to everyone at H10 Gran Tinerfe. Youve created something truly wonderful and we cant wait to see you again.

Just sat waiting for my transfer, and I cannot recommend this hotel enough. Been coming to Costa Adeje for over 29 years and this time I chose to stay in this hotel. will certainly be coming back! Everything is perfect, the staff are so friendly and are all amazing and cannot do enough for you. My room was sea view level 4, the rooms are immaculate and are cleaned everyday. The cleaning staff are so lovely and work hard in making sure the room is spotless. All the pools are nice, plenty of sun-beds scattered around the hotel, which is nice, so no sun-bed wars. There is a door at the back of the hotel which takes you straight out to the beach. Its so centralised to all shops, bars etc. absolutely love this hotel and Ill be back soon.

Staff without exception courteous and helpful. Privilege restaurant excellent with waiter service and a decent number of options for each course plus a food aperitif. The main privilege area is never very crowded and entered through you private lounge where there always titbits and sandwiches lunchtime and late afternoon. The array of drinks is terrific with many cold drinks,fruit juices and just about any alcohol you care to name. All in all an excellent package,priced sensibly amongst other options. With all that and the Tenerife weather..

10th visit! Another great holiday. Bar service in the lobby was particularly slow a couple of nights, which is very unusual. I think due to new staff members in training. Only grumble is better hand dryers needed in the ladies loos. Roll on 11