The booking is personal and non-transferable. With prior notice, the hotel reserves the right to change the payment conditions and cancellation policy if the booking exceeds 7 nights, is made for a period when there is high demand or a fair or is a booking of more than 4 rooms with different booking numbers.

If any booking scheme has been contracted then this will be offered in the hotel restaurant. Use of room service may incur additional fees.

In those hotels that offer a private car park, a space must be booked in advance and may incur additional fees.

In compliance with current law, in order to carry out check-in on arrival at the hotel, guests must present an official identification document. This applies to both children and adults who will be staying the night in the hotel. Neither photocopies nor digital copies will be accepted and guests who fail to show the official ID document will be unable to register and overnight at the hotel establishment. Fines may also be applied depending on the promotion that was selected at the moment the booking was made.