H10 Salauris Palace, Salou - Cambrils

All Staff are so friendly English is outstanding Carlos and franmely are beautiful soals food is amazing l at the pool bar and cocktails are even better totally reccomend will be coming back again

We felt very nice, comfortable and relaxed from the moment we arrived. The hotel is well located close to the beach and shops but not too close. The staff at this hotel are their best asset, they are all helpful and friendly, reception, the bars and the restaurant. Food is very good and plentiful both breakfast and evening meals, drinks service is very good even if the staff are kept very busy. The rooms are very clean and spacious and you can have daily cleaning towel change should you require this. We only used the rooftop pool are as this as adults only and very peaceful. Overall I could find no faults or anything negative to say about our holiday. The TUI rep was very nice and helpful

Myself and my wife Susan have recently returned from a short break at this hotel and these are our thoughts. Due to an early flight we arrived at the hotel about 12.30 aware check in time was 3.00pm, but hoped our room would be ready before then. Sad to say 3.00 pm came and went and we were still waiting with little or no help from the staff on reception , but thanks to the manager ( I think her name was Mariella ) she got things moving , personally checking on the state of the room, eventually getting one at about 3.30 , when you have travelled for several hours this was not the start to the holiday we wanted . We booked 4 nights half board , superior room with a pool view , and when we got to it were very happy with it , especially the balcony , as we have previously stayed in rooms where the balcony was more enclosed and not to our taste. The room itself was fine but after a couple of the days the light switch to the bathroom came very loose almost coming away from the wall and the head on the bidet in the bathroom shot off leaving water everywhere ( which I cleaned up ) . Getting a sunbed was not a problem and we love the size of the pool which we think is great , plenty of room to swim , and looks even better when the waterfall is going . We always take a beach ball on holiday to play in the pool but are aware of the hotel policy which i believe says balls are not allowed , and did see the lifeguard tell one or two people they couldn,t play with them in the water. I was therefore very surprised to see , when a rugby team who were staying at the hotel at the same time as us , were able to play with a rugby ball in the pool and nothing was said .Perhaps you could clarify the hotel policy on this !!!! The food at both breakfast and the evening meal was fine with plenty of choice , and whilst the evening meal closed at 9.30 , we would have liked to eat a bit later say up to 10.00 . The entertainment team were friendly and tried to get people involved , normally we sit back and watch but got on stage on Sunday night for who wants to be a millionaire . The game involved people walking around the stage and when the music stopped jumping on someone,s back , unfortunately for one of the male entertainers who was nearest to me I jumped on his back , much to his surprise and I think he was left with a bad back as a a result , I hope he has fully recovered by now !! To help us when next booking the hotel, yes we will be back , could you tell us how we can ensure we get a balcony as in rooms 131/132 BUT NOT 134. To sum up , i know we had a few issues but overall we had a great holiday and when next going to Salou , H10 Salauris Palace is the hotel we shall be returning to .

Brilliant holiday here. Staff do their best to make your stay a happy one. Esmiralda is always there to help and advise on any issues you may have. The rooms a clean and comfortable with linen and towels changed regularly. The restaurant offers a variety of dishes to suit your taste and will also cater for any occasion or special needs. The pool snack bar is very good value and good choices. For children the animation team are always there to entertain them. The adult sun deck on the roof is great if you want a peaceful nap. With a refreshing dip pool. Overall an excellent hotel with great facilities.