H10 Salauris Palace, Salou - Cambrils

Just home from a fabulous stay at H10 Salauris Palace. Room was lovely and cleaned every day with fresh towels. Only downside is that the balconies are a bit high and cannot see over. Staff here are excellent. Very friendly and helpful. Special mention to the waiter round the pool on our last day (7/9) . The only downside would the that the food wasnt always as warm as could be. However would definitely recommend this hotel. Missing sitting round the pool seeing people enjoying themselves

Great Hotel and location The food is good and worth the money(we stayed half board). Tips. Take a plug socket extension lead. only 2 plugs in room so trying to have chargers, hairdryer etc is a pain unless you take one. There is shampoo, conditioner, shower gel in rooms that gets filled up and good quality. So save space in your case. . Ask for a lower floor room. The lifts are a nightmare! Always queuing and only 2 lifts per half a hotel, so at meal times especially you have to walk up and down or wait for ages. Order 2 drinks at a time at the evening entertainment as the queue for the bar can get ridiculous. Take Mossie spray ! Sunbeds - they have a rule if you leave your bed between 9 and 1pm then they take your towels away. They do put a card on your bed and then if you havent returned in 15/20 mins they WILL take your things away. However, we seen plenty of times , people in the pool playing with kids and towels being taken and then families lost their beds to other people causing arguments and frustration. On some occasions the big tall guy who is the usher in the reception walks out and takes towels without even putting cards down 1st. The hotel says there are enough beds for everyone, but there is not. We saw People sit on the white plastic chairs waiting for beds to come up or even grass on people who have left the beds to go to breakfast, so that they can have there bed when the staff take the towels. Basically if you want a bed, you have to queue at 8;30 for the doors to open at 9am. Run and get beds. Then stay on your bed while your Mrs goes to breakfast then swap over and go to breakfast on your own otherwise you lose the bed.. which works, but a shame as you dont get breakfast together unless you go for breakfast before 9 together then get the beds. It does spoil the stay, but I understand why they do it, to stop the early morning sunbed claims but they need to ensure people arent actually in the pool or at the bar or playing the many games with the entertainment team, before they whip your towels away. Im not sure if we would stay again. The food and entertainment is good. But the lifts and the sunbeds make it stressful when you want to chill on holiday and not be setting an alarm to get up for a sunbed. I know the hotel will say they have enough sunbeds on reply to this review, but they have 351 rooms , there isnt even 350 sunbeds( I counted) , so if 1 person was staying in each room never mind couples and families staying in each room there would never be enough. Good hotel - left 4 stars for the rooms, entertainment team(amazing) and the food. Let down by the issues I have mentioned.

Currently staying here. Amazing hotel, staff are so friendly and the whole hotel is spotless. So much choice for breakfast and dinner and so well organised. Loads for the kids, entertainment was great, something different every night. Pool area is great sunbeds available from 9am. No negative points at all, cant wait to come back

What can i say......we had the best time at the H10 Salauris Palace. The hotel is in a great location, walking distance to the beach but far enough away from the very busy main areas of Salou. Nice and peaceful. The hotel entrance is very impressive from outside and inside. Our room was very nicely decorated and we were very impressed! Lovely balcony overlooking the pool. We even managed to watch the fireworks from our balcony which were on the beach as part of the closing ceremony of the annual Nits Daurades festival. We absolutely loved the pool!! My daughter hardly came up for air! Haha. We also loved the pool activities and dont take any notice of the previous review which said the pool was unusable during the games. Its absolute rubbish. They only used part of the pool and even the part that was being used you were never told that you couldn't swim in that part. Yes ok there were queues every day for the sunbeds but we never failed to get one even if we went out around 10am. Just a suggestion, could there be 1 member of staff who hangs around at 9am after the doors are opened and anyone they see putting towels on sunbeds and immediately going for breakfast tell them that its not allowed and if they dont listen put their towel in a basket. Im sure after a few days people would start getting the message. The food from the pool snack bar was delicious. My daughter loved the nachos and the pizza. We tried pretty much everything and it was all very tasty. Breakfast was fantastic. Pretty much everything you can think of for breakfast is available and they cater for all tastes. You can have something different every morning. Plus champagne for breakfast some days!!! Wow! First time we have experienced this. When on holiday why not! Haha. Evening meal again was fantastic. Again lots and lots of different choices. My daughter is very fussy but she always had lots on her plate and the puddings omg are to die for!!! We didn't really watch any of the evening entertainment. My daughter who is 8 was a bit old to be honest for the kids entertainment but we loved playing pool and just chilling out. On the friday evening we were amazed to see that at supper time the hotel had brought in a very talented woman to play the violin whilst we were eating supper. Omg this was amazing! She was super talented and my daughter loved every minute. She played some great familiar songs like Mamma mia, friends, coldplay! Just WOW!! All the staff were really friendly and helpful. The only thing i would say is that we arrived very early in the morning 2am and we didnt have any water on us or food. We were very hungry after travelling pretty much all day the previous day. I asked the member of staff on reception if we could have some water and he said we had to go to the vending machine on the bottom floor. We didnt have any loose coins on us so we couldnt use the machines. It would have been nice if the hotel knows that guests are arriving early morning if they could provide a bottle of water each and something/anything to eat. We had an amazing stay here and are so happy we chose the H10 Salauris Palace! We miss you and the sunshine! Its rained every day since we have been back in Wales! Haha!