H10 Timanfaya Palace, Lanzarote

In my humble opinion, nothing about this beautiful hotel can be described as diabolical; honestly it's a wonderful place to stay and a very "happy" place, not just for me but, I'm sure, for the vast majority of guests. It also seems to be a happy place for the staff who work there year on year. They are superb - always cheerful and hard-working (special mention for Riccio -cooking station); but all the staff are great. My large comfortable room was kept really immaculately clean thanks to the housekeeping staff. It's so very peaceful & relaxing. The extensive grounds are contiinually well-tended and provide many different areas for "chilling out". Facilities such as the really well-equipped gym, and the sauna are a bonus. A very big thank you to Jose and all his amazing staff for yet another great holiday. I always feel very comfortable there, I'll be back!

Just returned from another fabulous holiday at this fantastic hotel.All the staff are so friendly and work so incredibly hard. We were so lucky to get a room in our favourite part of the hotel. The room was spacious, comfortable and kept so clean. We had a lovely bottle of cava and some welcome chocolates to greet us in our room. Such a lovely touch. The views are amazing and the walks along the promenade are so beautiful. Food in the pool bar is delicious and the evening restaurant provides a lot of variety. We are counting the days till we return in June 2026. Thoroughly recommend this hotel. Paul and Liz Casey

We have been back a couple of weeks from our 2nd visit this year. Sadly we had to cut it short due to a family emergency. I do not know what it is about this hotel but you can just escape from life which was what was needed. The location is fantastic....a short walk to Flamingo Beach where I swam every day or beautiful walks along the superb coastal path. The outdoor pools were a great temperature in September too. Just love the space outside- no overcrowding and no early morning fight for sunbeds - the pool patrol men take away unleft towels before 9.30! The food is excellent- never a problem having a great meal. Whilst a lot of people pass through the buffet restaurant, it is so well run it all works like a well oiled machine. The rooms are fabulous- we asked fir toppers on the beds just to soften them a bit. We had the benefit of a very large balcony and the sunsets were spectacular. Reception and José could not have been more helpful when having yo organise our unplanned early departure. A big thank you to all the staff who make this hotel so wonderful. It is now our 'go to' hotel and hope to return in February. Sue and Barry

Absolutely fantastic service and a very high and caring standard . The hotel itself is wonderful and the staff throughout are amazing and very pleasant. The food was amazing, the room was outstanding and the general facilities and grounds of the hotel are very well maintained and highly cared for. The manager and assistant manager both seem to have a vested interest in their guests too. We will definitely be returning again in the future ( I think we've found our future home away from home )