Book with the H10 Hotels App
Your journey starts here.
Plan your stay and access exclusive offers.
DISCOUNT FROM THE APP
Simply by booking through our official app and becoming an H10 Rewards member.The best online price is guaranteed at all our hotels in Europe and the Caribbean.
DOWNLOAD THE H10 HOTELS APP
CHOOSE YOUR HOTEL OR DESTINATION
Always with you
Before you travel
Plan and book with benefits
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Book at the best price
Access exclusive rates you'll only find in the app. If you're an H10 Rewards member, get a guaranteed additional discount of 5% to 7%.
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Book at the best price
Find the ideal hotel for you, from romantic getaways and family holidays to business trips in the top locations across Europe and the Caribbean.
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Online Check-in
Save time upon arrival. Manage your pre-check-in from your mobile, skip the reception queues, and start enjoying your holiday from the very first minute.
During your stay
The entire hotel in the palm of your hand
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One-click services
Book a table at our restaurants, request a treatment at the Despacio Spa Centre, reserve your parking spot, or request a late check-out without calls or waiting.
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Room Service Digital
Explore our dining menu and order your favourite dishes directly to your room in the quickest and most convenient way.
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Your up-to-date agenda
Check the real-time entertainment schedule, live music, shows, and nearby points of interest. Don't miss a thing!
Note: The services available in the app may vary depending on the selected hotel.
H10 REWARDS
Your loyalty has its rewards
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Manage H10 Rewards
Check your accumulated points balance and easily redeem them for new stays or exclusive services during your next visit.
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Your Digital Card
View your membership tier, review your current benefits, and discover how to level up for even more advantages.
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Booking History
Manage your active bookings or relive your past trips. Did you enjoy the experience? Repeating your favourite stay has never been easier.
DISCOUNT FROM THE APP
Booking through our official App. The best online price is guaranteed at all our hotels in Europe and the Caribbean.
DOWNLOAD THE H10 HOTELS APP
Download and sign up
Get the free app and join H10 Rewards to activate your immediate 5% extra discount.
Book with Benefits
Choose your destination and always secure the best online price.
Live the Experience
Use the app to customize every detail, from check-in to room service.
Frequently Asked Questions
Is the app available for Android or iOS?
The H10 Hotels app is available for both Android and iOS devices. You can download it from the App Store (iPhone) and Google Play (Android).
Is the H10 Hotels app free?
Yes, both downloading and using the app are completely free.
Do I need to be an H10 Rewards member to use the app?
It's not mandatory, but it's the smartest way to travel. Join H10 Rewards for free and get 100 welcome points (redeemable during your stay) plus a guaranteed 5% extra discount on your booking.
Can I do online check-in?
Yes, you can pre-check in online by filling in your details conveniently through the app. When you arrive at the hotel, the process at reception is much faster; you will only need to identify yourself and collect your key.
Is it possible to add a service from the app?
Yes, the app is designed for you to customize your experience to the fullest. You can request extra packages for special celebrations, room amenities, check the pillow menu to request a change, make reservations at our Spa, and even request a late check-out.
Can I manage all my active and past bookings in the app?
Yes, you will have your travel history in one place. Here you can check the details of your past stays and manage all the information for your active bookings.
Can I use the same app for all H10 Hotels properties?
Yes, the app has been designed so you can book and manage any detail at all our hotels and brands (H10 Hotels, Ocean Signature Resorts, H10 Horizons Collection, and The One By H10 Hotels).
What benefits does having the app installed on your phone offer?
The app will allow you to manage all the details of your trip, before, during, and after your stay. With it, you can:
- Book stays at the best price.
- Check-in online to avoid queues.
- Order room service.
- Book a table at our restaurants and bars.
- Check the hotel's activity schedule.
- Request Spa services, amenities, extra packages, and much more.
- Manage your account and points for the H10 Rewards loyalty club.
Can room service be ordered through the app?
Yes, forget about calling by phone. From the app, you can view the complete room service menu and place your order directly.
This and other services reservable through the app may vary depending on the Hotel.
Can I view bookings made through other platforms in the app?
Once you have logged into the app, you will only be able to see bookings made directly through our app or the website:
- H10 Hotels: www.h10hotels.com.
- H10 Horizons Collection: www.h10horizonscollection.com
- Ocean Signature Resorts: www.oceanhotels.com
- The One by H10 Hotels: www.hotelstheone.com.
If you have any questions about other bookings, you can contact the hotel directly.
To ensure you get the best price, experience, and the ability to manage your bookings through the app, we recommend always making your reservation on the official H10 Hotels website or app.
