H10 Suites Lanzarote Gardens

Great family holiday

Great hotel for families. From the minute of arriving the whole family was welcomed. The kids were spoken to rather than through the us (their parents). They were offered their own AL bands or just a daisy band. They could turn off room access on the bands which I thought was a great touch. Rooms were clean and tidy. Whole lot of toiletries so you dont need to take your own. The rooms were mos certainly big enough for us 4. Loved the choice and variety of drinks at the bar. No plastic in sight (if you stayed in the bar) Bar snacks were amazing, cooked to order. And again the staff were so helpful and friendly. Kids club was great. My girls really enjoyed it! My only gripe was I would have liked to see some more pool side entertainment. I dont think I noticed the team once around the pool. Sometimes its over bearing being asked to play games ect but we didnt see anything and so like to participate. Kids disco was ok. The team do a great job and you wonder where all the kids come from! I wasnt a fan of the seating, theatre style, it wasnt very friendly given your there with family. You could has a conversation unless you were playing Chinese whispers. No evening entertainment in the bar which was disappointing because we didnt take the in house shows. Just wernt our cup of tea. I think food and drink wides. Best AL weve done. Kids entertainment was great. Just needed a little extra for adults. Overall a great holiday and wouldnt hesitate to return.

Fantastic break with excellent service

We had a fantastic visit here and were so impressed. Highlights: -The service is excellent, staff were friendly and welcoming in all areas - housekeeping, entertainment, restaurant staff, reception. Including being provided with toddler equipment that wasn't listed on their website when asked. There were hardly any queues at the pool bar or restaurant. - Exercise classes were great and the gym was well equipped and a nice space. - My eldest really enjoyed the junior club, I also thought they did a good job of making activities such as water polo and football fine for kids to join in who didn't want to leave their parents. -The bar drinks menu of inclusive drinks is extensive with branded spirits and mixers. - There was a lovely spread at the buffet, we loved the freshly cooked option. Spanish, Mexican and Italian nights were favourites. My kids loved being able to help themselves from the child level ship table. - The location was really interesting, seeing so many volcanos made for a really unique holiday. The hotel is a fantastic base for some great days out with very different beaches a short walk away, and Timanfeya and Jameos del Agua a short drive away. - One member of staff in particular in the restaurant staff would always laugh and joke with my kids and really made our stay. - The rooms are well equipped, having an empty fridge and microwave was helpful. A small touch, but I loved how there was a large drying rack and with the breezy weather clothes always dried quickly. I also liked how the hotel had a box to share pool toys and buckets etc. Where it could do better: - Cocktails were too sweet for my tastes made by machine so I couldn't ask for alterations. No big deal but this might lead me to choose half board next time. - Whilst we were there, mini and maxi clubs were combined, this meant that one day when my 8yo wanted to give kids club a try, he was in a club with mostly 4yos and no one his age which wasn't appropriate. It's not the hotels fault as I think they were combined due to poor take up of the clubs, but something to be aware of.

The best hotel in Costa teguise

Another superb holiday. We first came here 15 years ago with small children and have been back every year. The friendly staff can’t do enough for you and really do go the extra mile to make your holiday extra special. We now visit as a couple and feel superbly relaxed from the first moment we enter the hotel. If you are reading this then don’t hesitate to book…you will have the best time ever.

Fantastic hotel, wonderful staff, great food, gorgeous setting

We are just back from spending the UK October half term in this hotel and we had a fantastic time. The hotel is gorgeous, set in beautiful gardens. The rooms are very nice, we were in la Gomera, beside the kids playground which was nice and quiet, perfect for us. The reception staff are so accommodating if you want a ground floor or quiet room - e-mail the hotel and ask ahead. The room had a small kitchen and a sofa bed and pull out bed for our two children. Housekeeping staff kept our room in perfect condition, so much appreciated. We went all inclusive which is a great option, good value. The buffets are really great, amazing choice every day. I am allergic to gluten and the chef came out and gave me a tour of the buffet at every meal, making it clear what I could and could not eat and despite my allergy I had great choice, there was very little off limits (apart from chips and pasta which I can eat at home anyway!). Lovely Canarian and Moroccan dishes, (and plenty of European/British food if that's what you want) gorgeous salads and the highlight for my children - the chocolate fountain!! Amazing cakes and desserts too, ice cream by the scoop with lots of sprinkles. What really makes this hotel so special is the staff. All across the hotel the staff are so, so friendly and very helpful. The dining room staff are so busy and work so hard but always have time for a laugh and a joke or to help out if there is a query or a problem. Special shout out to Maria in the dining room who was so lovely, but the whole team are great and keep everything in there flowing so smoothly. The staff in the bars are also very lovely and accommodating and also have time for a chat or a joke. The evening entertainment is also excellent. Mini disco a big hit with Daisy the hotel mascot but the shows afterwards are very family friendly and the hotel staff work so hard to put on a great performance - singing and dancing every night plus a couple of external performers on a couple of nights too who were great. The hotel is less than 5 mins walk to a lovely beach and shops/bars/restaurants and there is a bus stop directly outside with good connections. Ignore the people who have said some negative things in their reviews about the hotel, some people will find fault with anything, you would never find somewhere of this standard in the UK - this is a fantastic place for a holiday with your family.