H10 Playa Meloneras Horizons Collection, Gran Canaria

Superb luxury hotel.

superb hotel with good food and very friendly and helpful staff. Rooms are to a high standard. Plenty of personal space to enjoy both inside the hotel and outside by the pools and gardens. Good walks into Maspalomas and along the beach. Thoroughly recommended.

Not quite 5 star

Unusually drawn out checkin process - considerate welcome drink but the wait was over 30 minutes. The tiny and unhelpful paper map of the resort we were given could not be deciphered and had us wandering around for sometime finding our room. We chose half board - best deal on offer for the week - but there was no information on what was or was not included, such as still water at dinner - 3. Were not mean minded but frankly dont appreciate feeling ambushed and gouged on the extras - G&Ts 12 for example. Other moans include: rather soulless bars, drain smell from the bathroom and youd think they could stretch to a soft-close loo seat in a superior room! However, the weather was glorious and that was the main reason for our visit. We found the hotel to be very clean and well cared for throughout; staff were friendly and helpful. The pools are excellent, warm and clean, meals were varied and delicious - although sometimes lukewarm - we found a relaxing routine and enjoyed our week in the winter sun. All things considered, wed come again for a bargain price, all the wiser from our first experience.

Overall experience.

The receptionist called GuacI went above and beyond her duties. Ssuch an asset to this hotel. We enjoyed our stay, lots more improvements since our visit last year. Did feel that having to go right to the end of the restaurent and back with boiling hot teapots was dangerous, also no hand rails on some stairs. Health and safety issue. Also had to ask several times as housekeeping had not stocked up on coffee, tea etc. However overall a fantastic hotel and would thorouoghly recommend.

A Five Star experience in every way!

My husband and I stayed at the H10 in Meloneras in November 2025, joined by our best friend who had the room next to ours. From start to finish, the experience was exceptional. Even before we arrived, the staff were incredibly helpful arranging golf bookings for my husband and friend, and answering my questions about the gym equipment. Their communication was warm, efficient, and genuinely welcoming. When we arrived, the team greeted us with such friendliness and happiness that we instantly felt relaxed, especially with the lovely welcome drink. Our rooms were superb, beautifully located, spacious, spotlessly clean, with wonderfully comfortable beds and glorious views. It truly felt like a little haven. The pool and deck area were pristine sparkling water, clean surroundings, and plenty of space to relax, which is something we really value. The food throughout our stay was excellent, with plenty of variety, and the entertainment should you choose to enjoy it was fun and of a very high standard. The hotels location is ideal: quiet, peaceful and overlooking the sea, yet only a 1015 minute stroll along the beautiful seafront to Meloneras, where there are plenty of shops and restaurants. We passed many other 4- and 5star hotels on our walks, but remained convinced that the H10 was by far the best. In fact, we were so impressed that weve already booked to return next month something we never normally do, as we usually prefer to try new places. But this hotel feels perfect for us, and wed genuinely worry about being disappointed anywhere else. A heartfelt thank you to every member of staff at H10 Meloneras. Every single person we encountered was happy, friendly, helpful, and welcoming. Without fail, anyone I passed greeted me with a smile and a hello. It made our stay feel truly special. Highly recommended in every way.