Ocean Coral & Turquesa El Beso, Riviera Maya

What a nice week. Every we come to this hotel, the service is great. In the lobby you can have a coffee with Mr great smile Henry..and at 4 PM he is still available for the aperitif, very nice guy Beside at buffet ,we met also nice people like Magaly,Julio and the hotess Chusi And for the restaurant a la carte like Blue Moon,we were impress by the waitress Aida She is so kind and friendly (we been there 2 times) We also have to mention few people at the El Beso section. We had breakfast with Pancho,Ever they are very nice people I have to mention also José, he was taking care of us all day long (towels, informations Thanks you very much to all of you we appreciate Every moment

Personal muy amable y servicial, sobresaliendo , Luis mayordomo y gerente Erick , Francisco el tepanyakero...hay mucha variedad de alimentos y platillos porque hay 10 restaurantes con distintas opciones de alimentos, instalaciones limpias....corta pero muy buena estadía.!!! no duden en visitarlo ya sea en familia o en pareja o con amigos el hotel da para cualquier tipo de viaje.. nos encanto ver tambien los capibaraa y los mapaches!!!

The whole crew at the Privilege lounge are the best. For breakfast we had Jesus- amazing. Angel was with us for supper. Best service we ever had. Alexander at the privilege family pool section. Always took care of us. Brandon, our butler. He checked in daily. Always ready to help. Their positive attitude, hard work, and friendly service stood out from the moment we arrived. They were always attentive, making sure we had everything we needed with a smile. Visit the Privilege, you wont be disappointed! Thank you all for making our holiday even more memorable!

The rooms were good. What you'd expect at a 4 star resort. Working sir conditioning, comfy beds, nice clean space, stocked mini fridge everyday. The resort overall was pretty nice. We stayed by the daisy club. Which was awesome with our toddler, the main pool and all the food was less than a 5 min walk. The food was pretty good. It was easy to book the restaurants each morning on the app. We were always able to get a spot at the time we wanted. There were also a couple restaurants that required no reservations which was nice and they were so delicious. The coffee bar was amazing everyday and the ice cream shop! The only disappointing food was the breakfast buffet which is your only option really.. they open at 630 but don't really start putting food out besides yogurt until closer to 7-730 depending on the day. It was a bit annoying having a toddler who was cranky and hungry, up at 530 every morning. The kids pool was awesome, so much fun for kids. And so awesome having snacks and drinks right there so you don't have to leave during the day to get food if you don't want to! The other pools were really nice too! We went during seaweed season so the beach wasn't the best but they were out everyday trying to maintain it the best they could. Otherwise it would be so beautiful we will definitely time it better next time. Everyone working here was also SO lovely and so sweet to our child it was amazing. I'd recommend this resort to others and will probably be back one day!!