Ocean Eden Bay, Giamaica

Just got home last night from visiting. Me and two of my cousins. We had an amazing time. The staff were amazing from check in to check out. We booked a Privilege swim up junior suite ocean front and it was really nice. The view of the ocean was amazing. It was kind of windy, but it wasnt too bad. We enjoyed the food. Our favorite restaurants were Red Snapper (Dinner), and Sakura (the Hibachi grill), which in my opinion, was way better than I expected considering its on a resort. We also enjoyed Bluemoon. Both Buffets (Captains Market and Marthas Market) were really good as well. The pool entertainmentso much fun. We really enjoyed the foam party. The DJ was so good. The free cabanas on the beach and the pool is definitely a plus. We all wished we wouldve booked at least two more days (we were there 5 days). Its so many things we missed out on. Like the Bob Marley tribute at Senses (they were booked). The cons were constantly having to ask for more towels and water for the room. The hydrotherapy pool at the spa was out of service, so we couldnt get the service that was included in the privilege package. Also, the hotel could use an upgrade. With all the being said, I would definitely return.

We took a 10 day getaway and really enjoyed our stay. The resort is lovely, and there is a ton of choices when it comes to food. They really do have entertainment at night - shows, live bands, bowling, casino. The whole experience was amazing and a great value. Shoutout out to great service from amazing staff: Sharlette - Blue Moon restaurant Jhanelle - captain market Desmonde - Marlin bar Melissa - Housekeeping building #3 Jason - hotel lobby bar

Majority of the staff were very respectful, friendly and polite, this is our 5th time here, the food was good,Monique the manager at captains market was very informative and friendly, danehsa is always helpful and check on us throughout our dining experience, Mandiann the supervisor at captain market was our number one, Vanessa was also helpful, Theodore the chef was great he directed us where to dine, all was amazing would recommend and definitely come back.

Book now you won’t regret it!!! Yet, another AMAZING stay at Ocean Eden Bay. Staff members at Ocean Eden Bay are READILY available to assist customers with a smile. The Privilege category provides a pool of butlers who are available to service customers’ needs from morning to night. This strategy is synonymous with strength in numbers….Their modus operandi is to continuously exceed expectations, and ensure each privilege customers’ journey at Ocean Eden Bay is memorable. THANK YOU PRIVILEGE team for all that you do!! I feel compelled to make mention of the PHENOMENAL service from the following: Leadership - Mr. Guillermo Lachapel Keep on driving BEST IN CLASS strategy…IT’S WORKING!! Duty Manager - Gorgette Stupendous customer service and great follow through. Privilege team members: Jeffery - Stellar and exemplary commitment to providing an amazing customer experience. Carline, Ryan, Daniel, Anastacia, Tyiesha and Candace (privilege bar) - It was a pleasure being served by all of you. Bartenders - Nashenia, Ritchie and Romone - What can I say, you have that special touch with customers!! Housekeeping - Samatha your top notch housekeeping skills has not gone unnoticed. To the coffee shop team ( Latoya, Samantha, Alexi and Shantale) who serve a variety of specialty coffees, teas and freshly made pastries. I appreciated the warm welcome and friendly conversation on a daily basis. And yes, I am already planning on returning in the next couple of months.. Book now you won’t regret it!!!