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ROOM 1
ADULTS
CHILDREN
CHOOSE YOUR HOTEL OR DESTINATION
Sorry, we don't recognise the hotel or destination you have indicated. You can see the list of hotels and destinations by clicking on the icon on the right.
The maximum age defined for children in this hotel/destination is 11 years, please make the necessary changes to your search
CHOOSE YOUR HOTEL OR DESTINATION
CHOOSE YOUR HOTEL OR DESTINATION
ROOM 1
ADULTS
CHILDREN

Welcome to the
Club H10

With the Club H10 program we reward your loyalty. Stay and enjoy exclusive benefits and special attention. Earn points and redeem them for hotel nights and services. Get ready for your travels to have no limits in our more than 65 hotels in 23 destinations and 8 countries.

Benefits

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    5% exclusive discount
    Enjoy a 5% discount on all reservations you make at h10hotels.com
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    Free nights and hotel services
    Accumulate points and exchange them for stays
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    Restaurants and bars
    Enjoy the best gastronomy. Redeem your points in our restaurants and bars
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    Despacio Spa Centers
    Relax, disconnect and recharge energy. Accumulate points and redeem them at our Despacio Spa Centers
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    Welcome gifts and special attention
    We want you to feel special from day one
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    Welcome points
    Get 100 points when you join the Club H10
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    Pay with points
    Book and pay for the room by combining cash and points
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    Partners
    Exclusive offers just for you
Points
How to get your Club H10 points?
  • Points per hotel night

    5 star hotel = 40 points/night*

    4 star hotel = 30 points/night*

    3 star hotel = 20 points/night*


    *Points per day of stay of an adult registered in the room.


  • Points for services €3 = 2 points

    For every €3 spent in our restaurants, Spas Centres, room service, etc... you generate 2 points


    *Consumptions charged on credit to the hotel room.


How to use your H10 Club points?
  • Get free nights and other benefits at more than 65 hotels around the world.

  • Enjoy the best gastronomy in our a la carte restaurants, bars, room service, etc...

  • A break for your well-being. Relax in our Despacio Spa Centres.

JOIN THE CLUB H10 AND WE WILL GIVE YOU 100 POINTS
I WANT TO JOIN
Categories
The program has three categories
CLUB H10
Since the first day
CLASS
From 2,000 points
GRAND CLASS
From 4,000 points
These are the benefits that each category offers you:
5% discount on reservations made through www.h10hotels.com, www.hotelstheone.com and www.oceanhotels.net
Welcome gift
Welcome cocktail or soft drink for two people
Gift of a bottle of Cava or Wine
A lunch or dinner for two people if you stay in a vacation hotel
20% discount in the restaurants and bars of our city hotels
Daily bed uncovering
Bathrobe and slippers
Tea and coffee kettle in the room
Complimentary minibar on arrival day
[1] Always in the same category as the one reserved, with a minimum of 21 days in advance and subject to availability.

[2] Vacation destinations: Canary Islands, Balearic Islands, Costa del Sol, Costa Daurada, Costa Blanca, Mexico, Dominican Republic and Jamaica. Available only in hotels with an a la carte restaurant.

[3] City destinations: Barcelona, Madrid, Seville, Córdoba, Tarragona, Rome, London, Lisbon, Venice and Berlin.

[4] Under availability.

[5] Available only in 4 and 5 star hotels.

[6] Complimentary minibar on the day of arrival. Includes 2 waters, 2 Coca-Colas, 2 fruit juices and 2 bags of potato chips. These products may vary depending on the hotel.

Frequent questions

How do points work?

Points work the same as money, for every 100 points €4 will be given to the member to redeem for accommodation or hotel extras.

How do I get points?

Every time you stay in one of our hotels and identify yourself as a member of the Club H10 you will earn points. 5-star hotels add 40 points per person per night, 4-star hotels add 30 points per person per night and 3-star hotels add 20 points per person per night. In all cases, points are generated per adult person registered in the room.


You will also add points for extras consumed inside the hotel if they are charged to the room. For every €3 of consumption, 2 points are generated.

Who can score Club H10 points?

Points are generated per adult registered in the room per night. That is, if two adults are staying in a room, both will earn points. However, children are excluded since these rates are subject to discounts.

What extra services generate points?

The extra services that generate points are:


  • Minibar
  • Room service
  • Bars (except when your pension is All Inclusive)
  • Lunches and dinners in the a la carte restaurant (except when you have contracted Privilege service or are on an All Inclusive regime)
  • Despacio Spa Centers

How can I use my points?

You can redeem your points at check-out. If you do not have enough points to pay the full amount of your stay, thanks to the mixed payment option, you can pay part of the bill with points and the rest in cash or credit card.

When do my points expire?

Points are valid for 4 years from issuance, after which point points will expire and will be removed from the member's points balance.

Can I recover points that I have not earned during my stay?

Yes, you can recover points from your reservations as long as no more than 90 days have passed since the end of your stay. To do this, it is essential that you indicate your membership number and the hotel, arrival and departure date of your stay.


It is not possible to recover points from stays prior to your registration date in the Club H10.

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