H10 Big Sur, Tenerife

Férias 5 estrelas

Tudo impecável. A simpatia dos colaboradores, a limpeza de todos os espaos, os espetáculos muito animados, a alimentao variada e muito bem confecionada. No esquecendo as sobremesas que eram muito boas e pareciam ser de pasteleiro do próprio hotel. Como fumadora apreciei o cuidado de o hotel ter um espao para os fumadores.

Tudo o que voc precisa. Hotel pacífico

Fantástico hotel. Comida incrível e excelente equipe Gostaria de um pouco de música suave tho ao redor da piscina Quartos limpos todos os dias Aqua aerobics lass é incrível

First time at H10 Big Sur

This was our first time to Tenerife and H10 hotels , so didn't know what to expect. We were met by the friendliest most efficient staff as soon as we arrived who very quickly appeared with a complementary drink each. Very thorough check in which was really quick. We were given a room on the 6th floor with a sea view. The only down points with the room were the absence of USB points and a noisy door to the balcony. Everything else was as you would expect of a 4 star hotel. The peace and tranquillity of the room was out of this world with the only real external noise coming from the ferries sounding their whistles arriving and leaving, other than that it was exceptionally quiet. A very bright and welcoming reception with loads of seating was a good thing as was the cat which just wandered about not bothering with anyone. He looked quite elderly. The reception faced the main dining room. The buffet meal had ample choice of food , some cooked as you waited. again plenty of seating both internal and external. The staff here were very attentive and quick to take drink orders for the evening meal. We had a 6 1/2 hour wait for our airport transfer , and when we enquired about a luggage store, the gentleman on reception could not have been any more helpful. He offered us the use of a spare room behind the reception for 30 minutes for free to allow us to shower and change. A very thoughtful thing to do. Luggage was stored in a locked store facing the reception. I must be honest and say that the hotel is starting to look a bit tired on the outside and internally with chipped paint visible but my main grumble concerned the two lifts. Both were terribly slow and tiny. Even though they have signs saying 6 maximum capacity, you would be hard pushed getting four people in. As it was when we had our luggage arriving and departing, there was no room for anyone apart from us. The cleanliness of the hotel and pool area was excellent. Well done to all of the staff , for their professionalism and friendliness.

Traditional hotel ideally placed in Los Christianos

This hotel is a traditional hotel that has been in Los Christianos for years - there is a photo of Elizabeth Taylor and Richard Burton on the stairs and photos of how the hotel was before tourism really moved in, it is ideally placed with a gate leading onto the promenade which leads into town and then Playa de las America. Some comments about the decor needing refurbishing would detract from the hotels atmosphere and we liked the traditional high ceilings etc etc. The pool is lovely and kept very clean, ideal for a cooling dip. There are sunbeds round the pool and they get filled up quickly but they seem to be keeping an eye on towels that aren't used for at least an hour. We had a sea view room and it was spacious with a large balcony (room 115). There are 8 floors so our view was a bit limited but ok for our morning coffee and evening beer. Main areas of hotel and our room were kept immaculately clean by the staff. The restaraunt is buffet style for breakfast and evening meal, always a cooking station to cook fresh grilled meat, fish, eggs etc. The staff are efficient and very pleasant and look after you. Alcohol is on a price level with most hotels so slightly more than the bars down the promenade but again the staff are always polite and have time for you. Evening entertainment is varied but always musicians. There seemed to be a lot of repeat guests who come at least twice a year, the guests are older so the slower pace suited them, but you can walk down and go the livelier bars etc. Would recommend for a chilled out break which is what we wanted, laxzing by the pool and taking things easy.