The Ocean Maya Royale stands on the Riviera Maya seafront, in the heart of the Mexican Caribbean, and very near to Playa del Carmen. The resort, specializing in holidays for adults, has renovated rooms, a varied range of dining options with various themed restaurants, the Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a wide range of activities. Hotel only for adults (aged above 18 years).
Dive It! diving centre ($) and motorised water sports ($)
3 tennis and beach volleyball courts
3 meeting rooms
Wedding gazebo
Excursions ($), rental cars ($), gift shop and photography ($), romantic dinners ($)
Laundry service ($), currency exchange ($), mini market and boutiques ($)
Free Wi-Fi
Location
The Ocean Maya Royale is located on the seafront in Riviera Maya, close to Playa del Carmen. The Riviera Maya, in the heart of the Mexican Caribbean, is known for its beaches of fine sand and turquoise water, also boasts important Mayan heritage and is home to amazing pyramids and incredible cenotes. The resort’s proximity to Playa del Carmen means that it’s within easy reach of the best restaurants, shops, golf courses and buzzing nightlife.
Spacious and comfortable rooms with elegant and contemporary décor and a furnished balcony or terrace overlooking the garden. In rooms that have a King Size bed, it’s possible to add an extra bed to accommodate a 3rd person.
Spacious and comfortable rooms with elegant and contemporary décor and a furnished balcony or terrace overlooking the sea. In rooms that have a King Size bed, it’s possible to add an extra bed to accommodate a 3rd person.
Spacious and modern suite that elegantly divides the bedroom and the living room area. It overlooks the garden from its furnished balcony or terrace and offers all the comfort of the Privilege category.
The best option for resting and celebrating as a couple. It offers the comfort and exclusivity of the Privilege services and amenities, as well as a beautiful garden view. It is equipped with a large living room area with a sofa and a furnished terrace with a jacuzzi.
Spacious and modern suite that elegantly divides the bedroom and the living room area. It overlooks the garden from its furnished balcony or terrace and offers all the comfort of the Privilege category.
Comfortable room with a contemporary and elegant style. It offers a relaxing ocean view from your furnished balcony or terrace and offers all the comfort of the Privilege. This room is sold exclusively on our website.
The best option for resting and celebrating as a couple. It offers the comfort and exclusivity of the Privilege services and amenities, as well as a beautiful garden view. It is equipped with a large living room area with a sofa and a furnished terrace with a jacuzzi.
Cozy and elegant room designed especially for relaxing as a couple. In addition to providing Privilege amenities and services, it has a terrace with a relaxing garden view.
Ideal suite for celebrating as a couple. It has a private bedroom, spacious and modernly furnished living room and a relaxing view of the garden. In addition, it offers all the Privilege services and amenities.
Comfortable room with a contemporary and elegant style. It offers a relaxing ocean view from your furnished balcony or terrace and offers all the comfort of the Privilege. This room is sold exclusively on our website.
Cozy and elegant room designed especially for relaxing as a couple. In addition to providing Privilege amenities and services, it has a terrace with a relaxing garden view.
The best option for resting and celebrating as a couple. It offers the comfort and exclusivity of the Privilege services and amenities, as well as a beautiful garden view. It is equipped with a large living room area with a sofa and a furnished terrace with a jacuzzi.
Cozy and elegant room designed especially for relaxing as a couple. In addition to providing Privilege amenities and services, it has a terrace with a relaxing garden view.
Ideal suite for celebrating as a couple. It has a private bedroom, spacious and modernly furnished living room and a relaxing view of the garden. In addition, it offers all the Privilege services and amenities.
With a terrace facing the sea, it offers a variety of snacks and cocktails throughout the day. Exclusively for guests who have signed up for Privilege, Exclusive Rooms and Services.
Enjoy paradise without any worries with our All Inclusive programme at the Ocean Maya Royale
Top brand food and drinks
Cocktails and snacks
La Hacienda Buffet Restaurant
4 themed à la carte restaurants
5 bars
Dinner on the beach (lobster medallions) from the 3rd night (for Honeymoon Suite bookings)
Ice-cream shop
Experiences
Sports and entertainment
At the Ocean Maya Royale you’ll find an extensive programme of daytime and night-time activities led by our Blue Team entertainment team.
During the day, guests can enjoy numerous activities such as fitness exercises, aerobics and salsa classes among other things.
And at night, there’s lots of entertainment on offer with theatre performances, live music and themed nights.
It also features the following services:
3 tennis courts with floodlights
Beach volleyball
Beach activities and non-motorized water sports
Motorized water sports and Dive It! diving centre ($)
Golf
The Ocean Maya Royale is located near several top-class golf courses. Our team of professionals will advise you about the best golf courses in the area.
Despacio Spa Centre
The Ocean Maya Royale has a Despacio Spa Centre, perfect for disconnecting and pampering body and mind.
Enjoy a unique experience with Privilege, Exclusive Rooms and Services at the Ocean Maya Royale. With this service, you can enjoy exclusive treatment, dine on exceptional cuisine and sleep in the best rooms.
The Ocean Maya Royale is the perfect place for those seeking a peaceful, exclusive environment for relaxing as a couple or having a good time with friends. Recommended for adults over 18, the hotel benefits from a wide range of services and leisure activities designed for adults, as well as a carefully prepared range of dining options.
Meetings and events
Meetings & Events
The Ocean Maya Royale has three meeting rooms, fully equipped for business meetings or any type of event. They can be converted into the Gran Salón Maya, with a maximum capacity of up to 250 people.
At the Ocean Maya Royale, we take care of every detail so your celebration turns out just how you dreamt it would. The hotel is located in a unique setting and offers every service to ensure a perfect day: seafront celebrations, wedding gazebo, events in our gardens or by the pool, etc.
Stay Green is the H10 Hotels Sustainability Plan. In line with our commitment to society and the environment, its goal is to promote a model for responsible tourism in all our destinations.
Zero Carbon Footprint
Sustainable Water Management
Responsible Consumption
Social Commitment
As part of the Stay Green programme, the Ocean Maya Royale hotel has implemented the following actions:
Delivers gifts to the Cristo Rey community on the Day of Kings
Promotes beach cleaning activities and removing plastic materials and waste from our environment
Our beaches are Blue Flag certified; a testament to our water quality and environmental excellence.
Donates toys on Three Kings Day to rural communities and children's shelters.
Organizes an internal race against breast cancer to promote early detection and prevention.
Reviews
Ocean Maya Royale by H10 - Cant wait to return!
Benny M
Just returned home after spending 28 nights in the lovely Ocean Maya Royale by H10, adults only resort.
This was our 15th time visiting Mexico but first time at OMR, and I have to say it didnt disappoint in any way. The whole resort is immaculate and the grounds are so well maintained by a team of very hard working staff.
The food and drinks served in all the bars and restaurants were very good and my better half appreciated the option of quality brands such as Absolute or Smirnoff vodka. She also enjoyed the red wine served at meal times whilst our friends appreciated the white wine. I dont drink alcohol at all but really enjoyed the mocktails e.g. Fantasia, served in the main bar by two great bar staff Jorge and Octavio. They started pouring our drinks before we were even in the door at the bar. These guys and their colleagues were excellent and good fun and able to serve 4 or 5 people at a time without making any mistakes with the orders. Impressive!
I also enjoyed the smoothies from the coffee shop and my friend enjoyed the special coffees they served there too.
The staff in general were all so professional and very friendly with it and we need to give a shout out to a few of the waiting staff in the main buffet. Carlos and Angel were outstanding, providing the very best service you could wish for but also always taking time to ask if there was anything else they could do for us. First class service from those guys, and their colleagues to be fair.
The beach is absolutely lovely and it is just a pity about the sea weed, but that is down to Mother Nature and while the team worked tirelessly trying to remove it from the beach, it is a daily challenge for this time of year so you really need to just look beyond this natural phenomenon.
While talking about the beach, I have to mention the beach volleyball as the court is one of the best and safest I have played on, with the sand being nice and deep. There were sessions at 11am and 4pm and were very enjoyable playing with the animation team. My mate Jim and I play at every opportunity and normally he has to wear a bandage on his knees to protect them when he is diving around the court (even in his late 60s, not that you would know it to see him), but he was able to go bandage free on this court and sustained no scrapes or bruises which is a first for him.
With regards to the animation team, they really are a great bunch who are very enthusiastic and friendly and appeared to really enjoy and appreciate their jobs. They worked really hard all day and night to make sure ALL the guests were entertained and enjoying their vacation, so a big shout out has to go to Viri, Martine, Victor, Moses, Gustavo and Suzy for really making our holiday. You guys are amazing.
Also the DJ/sound and light technician (sorry I forget your name but you know who you are). You did a brilliant job and my apologies again for mistaking you for Victor!
So, if you are looking for lovely adults only resort providing a great atmosphere and vibe, good food and drinks with a wide range to choose from and a wonderful team of friendly staff who are passionate about what they do and intent on helping the guests have the best possible experience, then book Ocean Maya Royale by H10, you wont be disappointed. We are already looking forward to returning for Christmas and New Year.
Thanks again all at OMR by H10.
5/5
Beautiful resort
Tatyana B
I would like to thank the our butler Leidy, who always fulfilled our wishes and requests on short notice. She was always reachable, responded to messages instantly, and was incredibly welcoming and attentive. Thank you for making our vacation unforgettableyou are the best!
5/5
Nice experience
Anthony C
I stayed at Ocean Maya Royale in late April 2026 with 4 other family members and we all enjoyed ourselves here. This resort is located around 45 mins from Cancun airport (provided you get dropped off first). We booked via AirTransat Vacations. As an aside, AirTransat was a nice experience compared to Sunwing which is not great, and WestJet which rips people off with sneaky baggage fees on 'All-Inclusive' vacations.
Anyway, about the resort. As others have noted the staff is great. They are very kind, fun to talk to, and have a good sense of what help or experience people need. Pilar and Luis were great with their Tequila and Wine tastings. Sarah was full of energy as was most of the entertainment staff. Adults only is nice and most adults we saw were 30+ with the average age approaching 50. The nightly entertainment was surprisingly good for a medium sized resort. Fire show was good - but you'll smell the gas. Silent disco was really fun. The music performers were talented and the other dancing or comedy type shows were fun enough too. There are multiple evening segments from 7ish to 11ish.
The resort itself is small-medium size compared to ones I've been in the past. You can get from the main lobby/buffet resto to the beach in 5ish mins (maybe a bit longer if you walk slower). No smoking anywhere except for a smallish lounge area away from the main spots. Rooms are spacious. Not too new, not too old. Food was decent. Not the top I've had, the buffet selection was a bit smaller than I've been to at bigger spots. That said we were more than happy with it and ate at the buffet for most meals always finding plenty of options in the weekly rotation. Teppanyaki resto was pretty tasty and fun - get in line by 530 to book an early sitting if you want it. Other a-la carte we didn't go to but the pool resto was nice ambiance when we walked by at night. Pool resto was also great during the day with Mexican food like tacos, nachos and other faves. Pizza next to it each day except Tuesday when there were burritos. Even an ice cream hut by the pool. Yum. Each morning we'd get a coffee at the coffee bar by the lobby - great drink options and great donuts there.
Pool was busy due to beach not being the best - see below. Get up early to get a seat, they get reserved with towels put on them. Pool to left as you approach is quieter. Pool to right is a mild Party pool but not too loud.
There are also lots of daily activities like pool volleyball, crafts, language class, kayak tour and water aerobics.
Alas - also some smaller areas for improvement for the resort that are in their control
- bathroom 'door' in rooms are not full doors - privacy lacking
- check-in process was quite long, many docs to print on and sign - it's 2026 suggest to get this 75% faster, people are tired from long travel and want to get settled in
- bring earplugs as shows are outdoors, if you don't outlast them you'll still hear them from your room especially if you're close to lobby
- I did see staff pour a bit of bar liquid refuse in pool once - lazy, and rinse out a bucket in the pool
- at times the staff selling around the pool, especially the photo guys, would get to be a bit much
Areas of note outside their control
- seaweed was bad. I heard a couple people say it was the worst season yet. beach was not usable most of the time we were there despite a lot of efforts by staff. Privilege beach was totally unusable despite dump trucks full of seaweed being removed. smell could waft into pool area at times too
- taxi service in the area is a racket. high fixed rates all over. apparently uber/lyft were squeezed out with some unsavoury manoeuvres. a ride to Playa del Carman one way was $C 40 / $USD 30 for a 12 min ride, plus any tip. Playa by the way is fun to visit but very touristy, bring money or your best 'no thank you's.
ok last point to end on a positive note - we really enjoyed walking around the resort as the grounds are kept in great shape and you see lots of wildlife, especially Coatis which are very ambitious scavengers - think racoon meets anteater. We also saw deer, plenty of iguanas and birds.
recommend to give it a try it was worth it based on the pricing in my view
4/5
Viri is the best!!
Nancy A
The resort is beautiful, and perfect for our family. Viri is amazing!!! She is so encouraging, very inviting, makes the resort so much fun! She makes the guests feel so seen and we will come back because of her
5/5
FAQs
What time is check-in?
What time is check-out?
What is there to see near Ocean Maya Royale?
Does it have parking for customers?
What types of rooms are available?
What is the difference between a standard Junior Suite and a Privilege Junior Suite?
Is there a swimming pool on the premises?
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Is there a gym within the complex?
Does the hotel offer sports activities?
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What services and facilities are available?
What advantages does the Privilege service include?
Is the Ocean Maya Royale an adults-only hotel?
Are there any entertainment or leisure programs for adults?
Is a recomended hotel to celebrate a honeymooon?
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Can you book experiences or excursions in Riviera Maya?
Is Ocean Maya Royale accessible for people with reduced mobility?
Can weddings and events be organized at the hotel?
Ocean Maya Royale by H10 - Cant wait to return!
Just returned home after spending 28 nights in the lovely Ocean Maya Royale by H10, adults only resort. This was our 15th time visiting Mexico but first time at OMR, and I have to say it didnt disappoint in any way. The whole resort is immaculate and the grounds are so well maintained by a team of very hard working staff. The food and drinks served in all the bars and restaurants were very good and my better half appreciated the option of quality brands such as Absolute or Smirnoff vodka. She also enjoyed the red wine served at meal times whilst our friends appreciated the white wine. I dont drink alcohol at all but really enjoyed the mocktails e.g. Fantasia, served in the main bar by two great bar staff Jorge and Octavio. They started pouring our drinks before we were even in the door at the bar. These guys and their colleagues were excellent and good fun and able to serve 4 or 5 people at a time without making any mistakes with the orders. Impressive! I also enjoyed the smoothies from the coffee shop and my friend enjoyed the special coffees they served there too. The staff in general were all so professional and very friendly with it and we need to give a shout out to a few of the waiting staff in the main buffet. Carlos and Angel were outstanding, providing the very best service you could wish for but also always taking time to ask if there was anything else they could do for us. First class service from those guys, and their colleagues to be fair. The beach is absolutely lovely and it is just a pity about the sea weed, but that is down to Mother Nature and while the team worked tirelessly trying to remove it from the beach, it is a daily challenge for this time of year so you really need to just look beyond this natural phenomenon. While talking about the beach, I have to mention the beach volleyball as the court is one of the best and safest I have played on, with the sand being nice and deep. There were sessions at 11am and 4pm and were very enjoyable playing with the animation team. My mate Jim and I play at every opportunity and normally he has to wear a bandage on his knees to protect them when he is diving around the court (even in his late 60s, not that you would know it to see him), but he was able to go bandage free on this court and sustained no scrapes or bruises which is a first for him. With regards to the animation team, they really are a great bunch who are very enthusiastic and friendly and appeared to really enjoy and appreciate their jobs. They worked really hard all day and night to make sure ALL the guests were entertained and enjoying their vacation, so a big shout out has to go to Viri, Martine, Victor, Moses, Gustavo and Suzy for really making our holiday. You guys are amazing. Also the DJ/sound and light technician (sorry I forget your name but you know who you are). You did a brilliant job and my apologies again for mistaking you for Victor! So, if you are looking for lovely adults only resort providing a great atmosphere and vibe, good food and drinks with a wide range to choose from and a wonderful team of friendly staff who are passionate about what they do and intent on helping the guests have the best possible experience, then book Ocean Maya Royale by H10, you wont be disappointed. We are already looking forward to returning for Christmas and New Year. Thanks again all at OMR by H10.