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Opiniones del H10 Rubicón Palace

99 clientes han opinado sobre este hotel

Excelente! 9,7/10

Perfil de nuestros clientes

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  • Familia

    3
  • Amigos

    0
  • Negocios

    0
  • Single

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  • Otros

    96

Resumen de puntuaciones

  • Atención cliente

    9,8
  • Habitación

    9,7
  • Gastronomía

    9,6
  • Limpieza

    9,7
  • Calidad/Precio

    9,7

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  • Fabulous family holiday!

    Excelente! 9,2/10

    Maria

    Just returned home from an amazing 2 week holiday at the Rubicon Palace. Kids had an absolute ball, fabulous animation team and great variety of entertainment each night. Great selection of food and ala carte restaurants to choose from (impossible to go hungry). Staff very friendly and always willing to help if needs be. We'd highly recommend this beautiful hotel to families, we loved it so much we have booked again for july 2016!!! Looking forward to next year!! Can't wait!!!

  • Another excellent H10 hotel

    Excelente! 10/10

    John

    H10 continue to impress. As always accommodation was superb and staff were friendly helpful and very professional. Access to The Privilege Lounge was a real plus.

    As always our every need was catered for and I would always recommend the H10 chain and this particular hotel. Would certainly return

  • A terrific hotel

    Excelente! 10/10

    Alexander

    This is our second visit to this hotel and will not be our last. We took advantage of the Priviledge package on both occassions and would recommend this deal as a real quality enhancement to This wonderful hotel. A real highlight is the el Mirimar reastaurant where you will receive 5* treatment from Abdon, ably assisted by Maxi and Mirabel. All staff go out of their way to ensure you have a good time.

    The only downside this year was the introduction if a plastic wristband more appropriate to an All inclusive package rather than a priviledge service. It downgrades the service offering!

  • What a great Hotel and staff

    Excelente! 10/10

    Alan

    For my wife's 60 th Birthday I chose the Rubicon Palace as a surprise birthday present and e-mailed them to see if it was possible to stay in a room we had last year,my reply was they couldn't guarantee rooms which I understand,but when I arrived at the hotel not only did I get the upgrade to the room of my choice but also free access to the Spa,a bottle of wine, some lovely cakes left in the fridge and free dressing gowns and slippers! The hotel is first rate and the staff cannot do enough to help and made the holiday memorable! I have never been to a hotel with better staff and management! It's changed a lot in the 12 months since we where last here! The hotel is always striving to make it a better place to enjoy your stay there! I will keep returning again and again! This is our 10th stay! Keep up the great work Rubicon Palace!!!

  • Hotel Great a pity about the rude staff!

    Excelente! 10/10

    Veronica

    Overall our stay at the H10 Rubicon Place was enjoyable from check in we were dealt with in a friendly manner by a lovely girl we had booked a superior room and we asked for a sea view at check in we were not disappointed we were situated away from the main hotel in a lovely superior sea view room. During our stay we booked the Italian restaurant and Asian restaurant we enjoyed the Italian on both nights that we dined there food was lovely and staff friendly. The Asian restaurant was a huge disappointment from start to finish there was a delay in being seated at our table to placing our order for food. I did not eat my starter as it was disappointing tempura vegetables lacked taste, flavour and tempura batter. Whatever happened to tempura prawns after all we were staying by the sea and prawns were plentiful in main dining hall??

    Anyway to cut a long story short the waitress took it quite personal that I did not like my starter so after my main meal was delivered to me she invaded my personal space and verbally shouted at me that if I did not like my main I was to complain to her and not the manager. I was extremely upset by her outburst and wanted to leave the restaurant, my husband complained to restaurant manager in regard to the waitress’s behaviour and we both left restaurant. My husband complained to the Friday night Manager at reception, he was more interested in his mobile phone and his tie than he was in listening to our complaint. He did offer both of us a meal at the Volcan restaurant but out of principle we did not accept. We heard no more from hotel about the incident so on our departure on Monday 21st September my husband spoke to the Manageress on duty and she was surprised that our complaint was not even logged in the weekend complaints book. She did say that she would investigate further our complaint and would email me with update. We did not let this one incident ruin our holiday we enjoyed our stay at the H10 Rubicon Palace and would stay there again in the future.

  • Excellent City Break

    Excelente! 10/10

    Lawrence

    We had an excellent break at the Casanova, friendly staff, excellent breakfasts and an upgrade which was certainly not expected. Reception staff treated us with a very friendly welcome which continued throughout the stay, the bar staff were equally as good. When we travel to Barcelona again we will definitely stay at the Casanova.

  • BRILLANT hotel and services

    Excelente! 10/10

    Jill

    Excellent hospitality rooms and garden exception

    Ional, 6 ladies came on holiday and had a fantastic relaxing break. Thank You all at Rubicon Palace we will be back next year, regards Jill

  • not disappointed

    Excelente! 10/10

    Philip

    Third visit, so relaxing just what we needed. I've said it all before, food, drink, staff, accommodation etc etc excellent.

    Very humid, at times very uncomfortable in dining room air con needs improving.

    Dress code being adhered to by men, why not women.

  • excellent again

    Excelente! 10/10

    keith

    from check in to check out everything great.staf all very attentive.Grounds & pools all well maintained.Will definielty return again.

  • superb

    Excelente! 10/10

    Paul

    It was our first visit to this hotel and we loved it, it was our honeymoon and we really enjoyed it so much in fact that we will be booking to return in April 2016 and we are bringing friends with us

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© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, España 

© H10 Hotels, C/ Numància, 185 - {0} 08034 Barcelona, España 
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