H10 Las Palmeras, Tenerife

Lovely hotel! Heres my review! We visited from 12-19th April. Pool bar at times had long queues but staff working hard so wouldnt complain. Always smiley and welcoming. Special thanks to Nicola and Ricardo. Premium brands drinks which is great, just ask for them. If you are all inclusive you are getting same drinks as half board who pay. Lots of guests not all inclusive so they have to sign which holds the queue up. Breakfast, lunch and evening meals in the buffet restaurant are great. Theres something for everyone! Plus more. You also have the option of snack bar around pool for lunch. Great menu. 2 al a carte restaurants too. We ate in the Italian which was nice for a change instead piling your plate up in the buffet restaurant and to be waited on. We didnt eat in the Japanese. Theres also a coffee and cake cafe which is open in the afternoon to early evening. There are 4 bars but only 2 were open - the pool bar and lobby. Was a shame the other 2 wasnt open, no idea why not. The cocktail menu throughout the hotel is good. Much nice from the lobby bar as they use glasses, the pool bar cant. The location is fantastic. Out the back straight onto the walkway along the costal walk to Los Chris or Adeje. You can walk miles, its great. Out the front you will find every bar and shop you can think of. From designer to holiday shops. Its a 5 min walk to the mad and crazy strip of Veronicas. You can not hear this from the hotel rooms at the back. We paid for a sea view. Its lovely and well worth it. Cannot comment on rooms at the front. The rooms are ok, quite small and have a small balcony but I think you can upgrade to bigger. We only use it to sleep and wash so we didnt mind. Sea view have the sun in the afternoon and sunset which is lovely. The hotel seems to have more European visitors than English which we found unusual as we like a chat around the pool and in the bars but wasnt able to as we have on other holidays. It was mainly French, Italian and German guests I think. In the general Id say this is a really lovely hotel. The food is very good, the drinks are too. Theres entertainment if you want to join in and if not many areas to relax and sunbathe. Theres 2 big pools and one baby. One pool was heated then suddenly not. Possibly going into new season. Outside the back of hotel the beach isnt great, its rocky as its a windsurf area but its brilliant to sit and watch for a change of scenery. There are sandy beaches 5 mins walk either way. There are lots of bars and restaurants out there too. I was a bit disappointed that once the allocated real Baileys had run out then there was no more until the next day??? Also the pool towel situation. You pay 15 to hire a towel. Keep your receipt and definitely ask for and keep your card transaction receipt too, if you want it refunded back to your account. I paid by card but wasnt given a card receipt so I was refunded in euros which I wasnt happy about. Ended up arguing with Natalie on reception which I wasnt happy about. I was told I should have kept it, but how can I if I wasnt given it. She refused to help as it would have taken her too long. Also, unless you want to pay for each day I think 1.50, then keep your towel unless it really needs washing. All in all I would return and I would recommend this hotel.

The food was excellent! The staff was helpful and kind. We really liked outdoor activities- especially water polo and watervolly. Evening entertainment was full of joy and professional shows.

Well done Las Palmeras, thank you for a wonderful holiday, the restaurants offered a wonderful choice, do try the Italian and Japanese they are great. The hotel and outside areas was spotlessly clean, well maintained and well organised. The staff from the top to the bottom was always polite, helpful and often went over and above the call of duty to be of help. Damion and his reception staff became like "old friends" after a couple of days. Thank you to all at Las Palmeras, take care of each other and hope to see you next year.

Great staff, breakfast had lots of options and sweets stuff for sweet tooths. The beaches were close by and the pools were enjoyable. Shopping for groceries and souvenirs were close by and cheap. Location is great! Thank you for the free upgrade.

A very lively hotel in a very lively area. As long as you aware of that fact then everything is good. Good food, good atmosphere and lovely staff. The only downside was not a hotel issue but selfish guests. People would be queuing at first light to reserve sunbeds, which would then remain unused until after lunch. A trip whale and dolphin watching was amazing and a trip to Lori Parque was fantastic. We are booking again for next in this hotel and bringing the rest of the family.