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H10 Hoteles

Adults Only Hotel

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Opinions on H10 Timanfaya Palace

57 customers have left opinions about this hotel

Excellent! 9,7/10

Profile of our customers

  • Couples

    1
  • Family

    0
  • Friends

    0
  • Business

    0
  • Single

    2
  • Others

    54

Score summary

  • Customer Serv.

    9.8
  • Room

    9.8
  • Food

    9.8
  • Cleaning

    9.8
  • Quality/Price

    9.6

Filter messages

  • Brilliant

    Excellent! 10/10

    Celia

    This was a fabulous holiday in a brilliant hotel

  • Good value

    Excellent! 10/10

    Ronald

    Been to this hotel 3 times this time we went with other members of the family who were less mobile and this hotel was perfect for them very easy to access all locations good food very friendly staff and a most enjoyable break and will be definetly going back in the near future

  • Very good with one exception

    Very good! 8.8/10

    Barry

    This was our second holiday at the Timanfaya Palace. From talking to other guests it's clear that it attracts many repeat customers and for good reasons. This is a high quality hotel. The food is of a very high standard with a vast range of choices. The only thing could be improved is that, as vegetarians, it would be good to have more choices. The staff are generally very helpful and friendly. The entertainment team led by Hector really makes a difference to our enjoyment. Emma, Josue, and Meteja led on the games and activities which we particularly enjoyed as they are a chance to try new things and meet people. The evening entertainments are generally good and some are very good.

    The only downside this year is that last year we found the beds too hard, particularly with bad backs. We were provided with mattress toppers which solved the problem. With this in mind we emailed the staff in advance to ask for them this year and we received a reply to say it would be arranged. On our arrival we found they had not been provided. We're reported this to reception and only one topper was provided with one bed untouched. It took repeated complaints to finally resolve this because they could not get any over the weekend. Finally provided after four days. This is the only reason I give for stars instead of five.

  • Fantastic adults only hotel would definitely recommend

    Excellent! 10/10

    jane

    Having just returned from a short break in H10 Timanfaya I cannot recommend enough. Staff very friendly, food lovely, branded drinks and great selection of cocktails. I was very impressed with our room 107 which was on ground level with a large balcony overlooking the pool and within easy access to everything. I wondered if the rooms may have been dated but no all very modern with the largest most comfortable bed we have had in any hotel.

  • Review

    Excellent! 9.2/10

    Leonard

    We have stayed at the Timanfaya Palace 5 times...normally All Inclusive. This time we stayed Privilege (not AI)

    As usual the stay was very pleasant, room comfortable. Food is improved from last year

    Not sure that I see the value of Privilege All Inclusive at 42€ pp per day.

    More varied snacks should be provided

    The outside deck area is too small for the number of people using it.

    Staff as usual were very professional

  • Espectacular servicio,instalaciones,...

    Excellent! 10/10

    Soraya Picallo Fernandez

    Espectacular servicio,instalaciones, personal de 10...IMPRESIONANTE!!!

  • Excelentísimo! Muy recomendable, por...

    Excellent! 10/10

    Serxio Souto

    Excelentísimo! Muy recomendable, por el ambiente, y sobre todo por los trabajadores y el staff del hotel. :)

  • ¡ UNA VERDADERA PASADA!

    Excellent! 10/10

    JAVIER

    ESTUVIMOS DEL12, AL 19 DE NOVIEMBRE, Y DESDE ELPRIMER MOMENTO, YA NOS GUSTÓ; HA SIDO UNA VERDADERA GOZADA PASAR NUESTRAS VACACIONES CON VOSOTROS, EN UN HOTELAZO, QUE MERECE LAS 5 ESTRELLAS. SALUDAR A TODOS LOS EMPLEADOS DEL HOTEL, QUE HACEN UN TRABAJO EXTRAORDINARIO, EN DEFINITIVA, HA SIDO UNA PASADA.

  • REPETÍ Y NO ME DECEPCIONÓ EN NINGÚN MOMENTO

    Excellent! 10/10

    NURIA

    ESTUVE HACE SIETE AÑOS Y ESTE AÑO REPETIMOS HACE UNOS DIAS! SI QUIERES TRANQUILIDAD, BUEN TRATO, COMIDA EXCELENTE, LIMPIEZA, Y EN GENERAL UNA CALIDAD INMEJORABLE VETE A ESTE HOTEL. QUIERO HACER UNA ESPECIAL MENCIÓN AL PERSONAL DEL COMEDOR, DESTACANDO A SANDRA Y PAULA (ASTURIANA PAISANA NUESTRA), NOS TRATARON GENIAL, COMO EN CASA.... ESPERO QUE OS LLEGUE EL AGRADECIMIENTO YA QUE NO NOS PUDIMOS DESPEDIR EL ÚLTIMO DÍA. TAMBIÉN JORGE, CREO QUE SE LLAMA ASÍ, (GALLEGO). SI VUELVO A LANZAROTE REPITO, ES IDEAL PARA DESCANSAR.

  • First Class Service

    Excellent! 10/10

    Miles & Sharon

    Just about the best you can get within 4 hours from the UK.

    We have visited a few times now and will return again as the Timanfaya Palace offers unbeatable service for those looking for a relaxing quiet holiday with a focus on service with a smile.

    Staff are really friendly and try so hard - some days all hotels will offer service like this but for now this is about the best you can get.

    Well done Timanfaya Palace folk, well done H10 . . . American standards in Europe. We will be back soon.

Showing 41 to 50 of 57

Showing 41 to 50 of 57

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