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Opinions de l'Ocean Coral & Turquesa
Excel·lent! 9,8/10
Parelles
Families
Amics
Negocies
Single
Altres
Atenció client
Habitació
Gastronomia
Neteja
Qualitat/Preu
Molt bo! 8,8/10
Our daughter has a peanut allergy and the chef at every restaurant came out and prepared food for her specifically. A special thanks to Dennis Saenz for the great meals and ensuring our daughters safety! Gemima the pool server was wonderful, great service with a smile! Fernando in the Mexican restaurant, the service and food was fantastic. The bartenders in the lobby bar were fantastic in the morning, made great lattes always with a smile! The pool bar tenders were also great! Super friendly and always remembered our favourite drinks! The entertainment staff were great as well! Adrian, Rahul and Mattias were always funny and very fun to be around! We really enjoyed the morning bike tour into Puerto Morelos! Planning another trip here next year!
Would definitely recommend!
The St-Hilaire Family
Excel·lent! 10/10
My mom, two sisters and myself booked 2 junior suites for the week of Jan 17th to 24th. Our stay at Ocean Coral and Turquesa was awesome! The room was truly as it was rated, clean, spacious, the beds were very comfortable. The hotel staff was so friendly and very attentive. Our mother is 93 years and she was treated as a queen! Many thanks to Alfonso at the front lobby for his friendly assistance at every turn! I also would like to thank the wait staff for a superb job - everyone was so friendly. I would recommend this resort!!!
Everything was good. Everyone was pleasant. No complaints
Molt bo! 8/10
Great facility great people beautiful
Everything was great specially the staff Tona from entertainment team always had a smile and willingness to help....
Muy buena atención.. Comidas excelentes.
I booked this resort for my Birthday trip and enjoyed every single second! The staff was amazing and friendly! I was left a little birthday tiramisu in my...
Excel·lent! 9,2/10
Thankyou to all your staff who made our visit pleasurable and so enjoyable. Special Thankyou to Jose Luis Cen our Beach Concierge, Ricardo , Pool waiter and Laura who took great care of our room.
We enjoyed our dinners and serviceat all the a la carte restaurants.
The rooms could be more soundproof, layout and cleanliness were great.
Nice hotel and grounds. Good pools and beach. Well maintained and clean.Alacart dinners were very good. Buffet were ok but not great.From privilege check in...
We just had our recent family vacation over Thanksgiving break and my family enjoyed it very much! The staff are great, they clean the rooms very well - the best cleaning service we have ever experienced. The food is a plus! All dinner restaurants are A La Carte which our family prefers! The activities in the resort are enjoyable. To our surprise, they also served Thanksgiving Dinner so we did not miss having Turkey and it was delicious as well! We will definitely be back and will stay longer! Big SHOUT OUT to YLDEFONSO and CINTHIA who served us during breakfast time! They always greeted us with a big smile from the very first day which made us, especially our kids feel comfortable and at home! Definitely a great family resort!!!
Jose Luis Cen, Beach Concierge at the H10 Privilege and H10 Premium Beach, delivers! Jose Luis takes the initiative and runs the beach like he owns it. He is quick to make-up the beach chairs: brushing-off the sand, attaching towels so they don’t blow away and positioning the chairs just the way you want them. He provides good service to guests and owner members—that needed extra touch. Whatever you need ask him. When my wife and I return from our morning beach run, he’s there to give us each a bottle of cold water. The other day, we were at lunch and it down-poured. Jose Luis was thoughtful enough to take-in our beach bags and keep them dry under towels in his beach building. Way to go!
3.3
Formulari 3 – ESCRIU UNA OPINIÓ
Textos Legals Versió 3 03-2018
PROTECCIÓ DE DADES PERSONALS (Informació bàsica)
Responsable
GRUP H10 HOTELS
Finalitat
Recollida de les dades per atendre les seves consultes, permetre que els seus comentaris (que són exclusivament seus i no de GRUP H10 HOTELS) siguin publicats, tenint en compte que GRUP H10 HOTELS es reserva el dret de moderar i/o eliminar els comentaris que siguin inapropiats, o bé que el redacta dels quals inclogui insults i/o comentaris fora de lloc.
Legitimació
Consentiment de l’interessat.
Destinataris
Les empreses que formen part del Grup H10 Hotels.
Drets
Accedir, rectificar i suprimir les dades, així com altres drets que s’identifiquen a la informació addicional.
Informació addicional
Pot consultar la informació addicional i detallada sobre protecció de dades a la nostra pàgina web: +info addicional RGPDUE