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Ocean Maya Royale
Ocean Maya Royale
Ctra. Federal Chetumal, km. 299
77710 - Playa del Carmen - Riviera Maya, Mexico
Telephone: (52) 984 873 4700
Fax: (52) 984 873 4701

6 Km from Playa del Carmen
53 Km from Cancún
45 Km from Cancun Airport 

Long: -87 0‘ 51.48" - Lat: +20 41‘ 55.45"
Hotel recommended for adults aged above 18 years

Wonderful hotel and very nice staff

Guest rating: 9.4/10

The Ocean Maya Royale hotel is located on the seafront of Riviera Maya, in the heart of the Mexican Caribbean and close to Playa del Carmen. In 2010 the hotel was completely refurbished and now has renovated rooms, a new Italian restaurant called La Dolce Vita, an addition to the already existing three themed restaurants, the Despacio Spa Centre, four meeting rooms and more.  The hotel also offers many activities and the Privilege, Exclusive Rooms and Services for those who are looking for a more exclusive stay.

  • 320 Rooms
  • Maya Deluxe Rooms (reformed!)
  • Maya Deluxe Rooms Sea Views (reformed!)
  • Privilege Junior Suites (reformed!)
  • Honeymoon Maya Deluxe (reformed!)
  • Romance Suites (reformed!)
  • Free Wi-Fi at the lobby
  • 2 pools
  • Chill-out terrace by the sea (reformed!)
  • Theatre (shows every evening)
  • Car rental
  • Currency exchange
  • Mini Market and boutique
  • Private parking
  • Room service
  • Laundry


  • King size bed or two Queen size beds
  • Sofa-bed (single or double) in the rooms with a King size bed
  • Balcony or terrace 
  • LCD 32´´ TV with international channels and Pay-per-view
  • Minibar (restocked daily with free water, soft drinks and beer).
  • Alarm clock with MP3 connection
  • Iron and ironing board
  • Air Conditioning 
  • Telephone 
  • Free safe
  • Umbrella
  • 110v and 220v voltage (1 European standard plug)

Restaurants and bars

  • Bluemoon Restaurant: romantic dinners with a wide range of international cuisine (new!)
  • La Hacienda: Buffet restaurant with live cooking and themed dinners (reformed!)
  • La Dolce Vita: À la carte Italian Restaurant with sea views (new!)
  • El Charro: Snack Bar by the swimming pool during the day and Mexican Restaurant at night (refurbished!)
  • Yookoso: À la carte Oriental restaurant with Teppanyaki (reformed!)
  • Mike´s Coffee: tea and coffee specialities, homemade sandwiches and cakes (reformed!)
  • Lobby bar  (reformed!)
  • Bar in the pool  & Aqua Lounge (reformed!)
  • Fresco Bar: specialists in fruits and tropical fruit juices (new!)

All-inclusive Service 24h:

  • Food, national drinks and snacks

DIVE IT! SCUBA & FUN Centre ($):

Privilege, Exclusive Rooms and Services

Select services for unforgettable stays:

  • Exclusive Privilege Lounge with bar, press, TV, Internet and other services (new!)
  • Junior Suites Privileges with private terrace
  • Preferential booking in all à la carte restaurants
  • À la carte room service at no extra charge 07 a.m. till 11 p.m.
  • Privilege Breakfast in bed, as part of the room service
  • Concierge Service during stay
  • Private Privilege Beach: with exclusive sun loungers and Balinese sun beds
  • Special discounts in the Despacio Spa Centre and Diving Center Dive It!
Despacio Spa Centre

At Despacio Spa Centre you will be able to enjoy a wide range of beauty treatments and massages by our team of professionals so that you can relax and fully rejuvenate:

  • Health and beauty treatments (with additional charge)
  • Hairdresser´s and beauty parlour (with additional charge)
  • Private parking (with additional charge)
  • Sauna (with additional charge)
  • Jacuzzi with cold and hot water
  • Relaxation area                                     
  • Gym
Meetings and Events

The Ocean Maya Royale has 3 convention rooms with everything needed to hold work meetings and any kind of event. These 3 rooms can be converted into the Gran Maya with a capacity for 350 people.

Hotels with Golf

Golf is a game of details.  At H10 Hotels we take the utmost care of these details, offering golf courses close to the hotel, special greens fees and personalized packages.

Hotel Recommended for Adults

The Ocean Maya Royale is the ideal resort for anyone looking for an easy-going and exclusive atmosphere where they can relax with their partner or have fun with friends. Recommended for adults above 18 years, the hotel features a broad range of services: an elaborate selection of gastronomic fare, leisure packages designed for adults, specialized services and much more.

Privilege, Exclusive Rooms and Services

At the Ocean Maya Royale we´ll take care of all the details to make sure your celebration is everything you always dreamed it would be. We have one-of-a-kind, exclusive locations for weddings and unforgettable celebrations – a magnificent beach with azure waters, a wedding gazebo with stunning sea views and beautiful tropical gardens.

H10 QualityBiosphere Responsible TourismMark TourismCertificate of Excellence
  • HOLIDAYCHECK: TopHotel 2014
  • TRIPADVISOR: Certificate of Excellence 2014, 2013 and 2012
  • ZOOVER: Recommended Award 2014
  • H10 HOTELS: 1st Prize for Excellence - 2013 and 2012
  • GOLDEN CROWN AWARD (RCI) 2013, 2011 and 2008: for service excellence
  • HOLIDAYCHECK: Quality selection 2013
  • SECTUR: "S" Distinctive - Environmentally Responsive Company 2013
  • MLT-2012 Quality Assurance Award
  • MARTI AWARD 2009 - International Recognition for its Environmental Commitment
Offer in the Ocean Maya Royale
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