H10 Hotels
With you in mind
Arrival date:
Nights:
Ocean Coral & Turquesa
Guest score
Based on 42 opinions
4,80
Customer service:
Room:
Food:
Cleanliness:
Price-quality ratio:
Facilities:

Our guests‘ experiences
4,67
Pooyan Khorsandi

Destination Wedding with 110 family and friends - Simply Fantastic!

English
23 Ene 2012
No, you are not reading the title wrong, we just got back from a week at the Ocean Coral & Turquesa Resort with 110 of our family and friends who had come from all over the world for our wedding. I‘m sure many of our guests will also write a review for this resort, but I‘m confident they will all echo my review of this wonderful resort. Let me begin by confirming that all 110 of our guests stayed at this resort for the entire week. Let me also note that our 110 guests came from various social and economical backgrounds, ranging from middle class to the rich and wealthy. Most were also seasoned travellers, as are we, who have stayed at motels as well as 5 star/diamond resorts both in Mexico and around the world. Let me also note that not a single one of our 110 guests voiced any major complaints or issues about the resort or its staff. I know that is not enough detail for those of you thinking about this resort, so I will break-down the review into the important sections, while keeping it as brief as possible, ending with wedding details for those of you thinking of getting married here. RESORT GROUNDS & PROPERTY: The pictures speak for themselves, but let me assure you that the resort is simply gorgeous. Well maintained and super clean throughout, the layout of the resort is simply fantastic when compared to other resorts in the area. As opposed to being vertically long in relation to the beach, this resort is horizontal to the beach, which makes the foot travel time from the lobby to the sand, a mere minute or two. And it is only a 5 minute walk along the beach from one end to the other. But since the resort buildings are in arches, it does take a bit longer if you were to walk through the hallways from one end to the other. And unlike other resorts that have basic hotel/motel like buildings, the spanish/mexican villa architecture and coral/white/yellow colors of the resort buildings make you feel like you‘re actually in Mexico, and not just some sunny destination in the US. There are two huge lobbies, one for the Ocean Coral side and one for the Ocean Turquesa side, but they are joined and it really feels like one huge lobby. There is free WiFi in the lobby, so that is where most people hang out during the day to catch-up on work, emails, skype and facebook. It is also the hang-out area for all when it rains, with lots of fun entertainment like poker nights, ping-pong competitions, and of course karaoke! Also a great place to get a good cup of coffee in the morning before Mike‘s opens. More on Mike‘s Coffee later. A word of caution though...like most resorts in the area, there is ample use of marble and tile flooring at this resort that become extremely slippery when wet, and extra caution should be taken during and after rainfalls. My sister actually slipped and broke her arm as a result, but we are not going to blame the resort for that like some other people do. It‘s not their fault. There are signs all over the place, and it‘s just common sense and an accident that could have happened just as well here in rainy Vancouver. It is unrealistic to expect all resort floorings to be non-slip, and frankly would make for a very ugly resort. So just use caution when floors are wet. The resort staff were helpful in getting us transportation and recommending a great hospital to take her to, and thank god she and all the rest of our guests had bought insurance, which we HIGHLY recommend everyone do when travelling to Mexico. You just never know. ROOMS: Every room at this resort was clean, modern and roomy. The decor is really nice and colorful. If you stay on any floor other than the first, you‘re sure to have some type of ocean view as all rooms face the ocean. Each room has a basic mini-bar complete with beer, pop and water. They refill them regularly, and if not, just pick-up the phone and get room service to restock. The climate control system works really great at keeping the place cool and is not as noisy as some other places. There is no internet in the rooms, unless you upgrade to Privilege, if not and you want internet in your room it‘s pretty darn expensive, so don‘t waste your money and just take a short walk to the lobby and get it for free. There is room-service in the room with a basic fast food menu, but who wants to eat in when you can go out and enjoy the restaurants. Safety was not an issue for any of us at this resort. Not a single guest complaint of anything missing. They have a safe in the room and issue everyone random locks and keys. Many have complained about this, but they are way SAFER than electronic safes, which can be unlocked with a master code that could be passed amongst staff easily. The lock and key ones do have a master key as well, but only one and it‘s with the security manager and can‘t be stolen by other staff as easily as a code. If you lose your key, they charge $80 to unlock your safe with the master key. Again, we had lots of valuables and cash gifts in there and not a penny went missing. When we first arrived and they were showing us to our room, we ran into a couple that found themselves locked out of their room, and the bell-boy informed them that their room had been locked to all access because they had left a lot of cash and valuables out in the open. Couldn‘t believe it. The beds are comfy, but to be honest with you, we were so beat after each day that we would have slept like babies on the floor, so can‘t help you with a proper review if you are picky on bed quality. The only slight issue with the rooms are the tiles chosen for the bathrooms. It is the most awful color and texture, and though they are not, it makes them look dirty. Not sure why they couldn‘t have chosen a better tile. And as for the musty smell everyone talks about....it‘s normal. That‘s just the smell of the tropical water system there. You can smell it at resorts, in town and even in the homes in the area. It‘s not specific to this resort. The tap water is filtered but we don‘t recommend drinking that, and certainly not the shower water. The water they serve in restaurants and bars and use for ice is bottled water. POOLS: There are 4 pools on the resort, one for every type of action you are looking for, and all 4 are gorgeous pools with waterfalls and soothing Jacuzzi jets throughout. There is a quite ‘Adult‘ pool at one end, close to the Privilege area. Many think this pool is reserved for Privilege guests only, but it‘s open to anyone, just not kids. This is where most people go to catch some sun and read a book. Then there is the bar or party pool. This is where all the action happens during the day and at night. It‘s the only pool with a wet bar and where most of the pool games and music is played. At night, the dry side of the pool bar turns into an evening hang-out and lounge with music, a DJ and people dancing and having a good time. The next pool is the main / large pool. It is a mix of families and fun. It has a very shallow end for kids and toddlers to enjoy, as well as someone looking to suntan in the water. It also has great Jacuzzi jets, and tiled lounged beds in the center to lie in the water. This is also where water volleyball and other pool games take place. The final pool is the family/kids pool. This is where most of the kids hang out, and where the kids club is located. Great fun for those with toddlers and kids as they are sure to find friends to play with and be entertained by the kids club staff. Overall the pools at this resort are the BEST that we have seen in any resort in Mexico, and between just our immediate families we have been to a dozen different ones in Cancun, Riviera Maya, Puerto Vallarta, Mazatlan and Los Cabos, and we are all in agreement on this point. FOOD / RESTAURANTS: We would rate the food at this resort at above-average. It has one main buffet restaurant where they serve breakfast and lunch, and 5 other restaurants that specifically serve dinner, along with the best coffee shop ANYWHERE in Mexico, guaranteed! First the buffet...we‘re not going to lie and tell you it‘s the best we have ever seen. But it certainly is not bad. It has a good variety of food for everyone, with a solid breakfast, a good lunch selection and an average dinner. You really have no other choices for breakfast or lunch, so the buffet is it. They try to change-up the selection everyday so that you don‘t get bored, but again, nothing to rave about, but nothing to sneeze at either. You will find much better buffet restaurants at other resorts, with better selection and tastier food, but for price point, this is not at all bad. Next, the restaurants...There are 5 in total. A Mexican, an Italian, a Seafood, a Japanese and a Fusion/French. Can‘t go wrong with any of them really, they are all good and all our guests said they enjoyed their dinners regardless of which they went to. The only sore point is the Japanese restaurant, because it is the only one that requires reservations in advance. The others are all first-come, unless you are in the Privilege category, in which case you can make reservations at any of the restaurants in advance. More on the Privilege option later. Again, the food at all 5 are excellent. The Mexican and Italian are standard menus you would expect, food is great, but nothing special like the others 3. The Japanese is great because it has the Teppanyaki tables that come with a cooking show. If you‘re not familiar with this format, just do an online search and you‘ll see what we are talking about. Again, if you want to enjoy the Japanese, be it Teppanyaki or regular tables, you have to line-up at 5:30pm to get a reservation for one of the shows which are at 6:00pm, 7:30pm and 9:00pm. because they fill-up FAST. People make it sound like you have to line-up from 5:30pm until you get seated, but that is not true. You just line-up, put your name down, then go change or enjoy some drinks and come back when your reservation time comes. You may luck-out and be able to just walk up and get a regular table, and many of our guests did exactly that. Some even said that the regular menu was better than the Teppanyaki, which is a set menu along with the cooking show. The Seafood, or Villa Marina as it‘s called, is great because it is an open-air restaurant where you can enjoy great seafood dishes with the warm tropical breeze coming in from all sides. This is also where you will find the snack buffet that happens between breakfast-lunch and again lunch-dinner, when the main buffet restaurant is closed for the switch. The snack buffet has basic fast food, nothing special. Except for when they have the BBQ going, whereby you will find great chicken, chorizo, burgers, seafood and hotdogs cooked right on the grill right next to this restaurant. But for dinner, this is the place for the great seafood dishes. The Fusion/French, restaurant is by far the least visited because it is away from the central restaurant area towards the Privilege section. We didn‘t get a chance to go, but the guests that did enjoyed crepes for dinner, and lobster at an extra cost. Overall, you will not be disappointed with the food, unless you are a really fussy eater. Again, our guests came from all backgrounds, including those that normally eat at fancy expensive restaurants and none mentioned anything about the food being bad or unacceptable. Then there is Mike‘s Coffee...where do we being. As a coffee fan, being from Vancouver and all, we have been to Mexico a number of times as previously mentioned, and we can tell you how difficult it is to find good coffee, let alone espresso coffee like cappuccinos and lattes. Well take it from us when we say that Mike‘s Coffee not only rivals the big coffee chains, but dare we say beats them in some regards. First, the atmosphere in the coffee bar is just as posh as any trendy coffee shop, with old coffee machines, leather couches, and the coolest ceiling fans we have ever seen. There are pastries and sandwiches during the day, and fantastic cheesecake selections at dinner time. They even have ice frappes and shakes!! This little gem is one of the main reasons I voted for this resort when we had to pick. The only, and I mean only complaint...the place opens at 10am!? Totally didn‘t get why that was. Regardless, they have just as good coffee drinks in the lobby if you are an early riser. ENTERTAINMENT: This was another reason we picked this resort, as they have a fantastic entertainment team for adults and for kids. Lots of fun pool games throughout the day, including beach volleyball, and more fun at night with casino nights, mayan dancers, live bands, and karaoke in and around the lobby. We were worried about how to keep 110 people entertained, but not a single night went by that people didn‘t have something fun to do or enjoy. Like we said, the pool bar turns into a cool outdoor lounge/club at night until midnight. It‘s so much better than other resorts that have these dark, smelly ‘clubs‘. What‘s better than having drinks and dancing the night away under the stars? And for those who like to continue the night, after midnight it‘s time to hit one of the best Sports Bars we have seen at any resort. Looks just like it does in the pictures. Really clean and trendy. A great after-party location. It has a pool table and an air-hockey table, along with a dance floor complete with disco lights! And of course, this is the only place you will find food after 10:30pm. Nothing major, just burgers, hotdogs, nuggets, fries and onion rings. But let‘s face it, when you‘re drunk, it all tastes like a gourmet meal! The staff are also great about playing any cds you may want to dance to, so bring a few if you have a large group. Many of us hung out at the sports bar until the sun came up. Great fun. PRIVILEGE: This is an upgrade found at most other Mexico resorts, and goes by many names. But the basic premiss is the same. You pay extra, and in return you get a bigger room, get to drink premium brand alcohol, make reservations at any of the restaurants (but only for those who have paid the upgrade), get a private beach area with beach beds and a private waiter, butler services such as dry cleaning, and a private lounge that serves breakfast and has snacks throughout the day, and free wired internet in your room. Is it worth the extra money? Well, depends who you‘re going with. If it‘s a romantic couples getaway, then it may be worth the perks and the ability to make reservations, private beach beds, the lounge etc. But if you‘re in a group with others who are not going to get Privilege, then it‘s a waste of money and you‘ll find yourself not taking advantage of the perks. It‘s not even worth the premium drinks, because the regular bar brands are pretty good. Personally, I say don‘t bother unless you want to get the best out of a romantic getaway for two. WEDDING: My wife has given her own review of the wedding services a few reviews down, but let me give you a little more detail. Simply put, we had the wedding of our dreams, in no small part thanks to the assistance of the wedding coordinators at the resort, Ana and Karen. That is not to say that my bride and I didn‘t have to do a lot of organization on our end, because we did and you‘ll find that is the case with any destination wedding you plan. But they were very helpful and accommodating at every step, especially once we arrived and needed last minutes things and changes. The resort offers a number of wedding packages, the price you pay depends on the quality of wedding you want, basic or extravagant. Once you pick a package, every change and addition comes with an extra cost. Again, we previewed a LOT of resorts both in the Cancun area and Los Cabos, and the premiss was all the same. If you want what‘s included in the package, then you pay the asking price, but if you want this extra or that changed, you get charged, and some of the charges are hefty. Nevertheless, we paid extra and certainly got our money‘s worth. Any outside supplier, be it photographer or hair dresser will cost you a day-pass for them, so take that into account. They don‘t let anyone onto the property without a day-pass. If you want extra flowers, we recommend finding a vendor outside the resort as you will likely get better pricing. As for decor, we don‘t recommend spending too much or going elaborate. The resort is beautiful and there is so much color and beauty of the open sky and ocean, that adding frills only takes away from the experience in our opinion. We didn‘t go crazy with lighting or hanging decors, and glad that we didn‘t because mother nature supplied the best yellow moon, vivid stars and distant thunder show no money could ever buy. Any extra decor, be it resort supplied or outside vendor is extremely overpriced anyway. We paid for a rehearsal dinner the night before at the open air Villa Marina restaurant with all 110 of our guests and it was fantastic. Every single one of our guests gushed about how great the food was there, and at the wedding reception. The appys they served at our cocktail hour was also greatly raved about by all. Nothing but compliments about the food. In fact, nothing but compliments about the entire wedding. Almost all of our guests gushed about how this was by far the BEST wedding they had ever attended. Which made us very happy. Again, Ana and Karen are so helpful and accommodating and made the process so comfortable for us. Don‘t get worked-up if it takes them a few days to return your emails during the planning process. These ladies have a dozen or more weddings to plan and orchestrate each week, so they are busy. If you really need to reach them, just pick-up the phone and call them, you‘ll reach them way faster than by email, as they don‘t spend much time behind a computer. But rest assured that as it gets closer to your wedding date, their attention, responses and activity ramps up. STAFF: The staff at this resort are really great. Always helpful, always in a good mood, and always appreciative of tips. They don‘t make much an hour considering the service they provide, so please be sure to tip here and there. Be it a dollar or two, they really go the extra mile when you tip them. I would tip the pool bartender $5 at the start of the day, and all throughout he would attend to my order right away when he saw me coming over or standing in the line. If nothing else, at least be polite and respectful with them, as they are with you. I cannot believe the number of arrogant people I would notice bossing them around and not so much as say please or thank you. Who the hell do these people think they are?! Just stay home and let the rest of us enjoy a civilized holiday. CONCLUSION: We HIGHLY recommend The Ocean Coral and Turquesa Resort by H10 for any trip and especially if you‘re thinking about getting married there. Be it a romantic couples getaway, a family trip, a trip with friends, or even a 110 member destination wedding, this resort has something for every taste and expectation. Just don‘t set unrealistic expectations before you go. This isn‘t a luxury hotel, it‘s a vacation spot, and a darn great one at that. Muchas Gracias H10! Thank you for making it the wedding of our dreams.
4,50
Javier Doreste

Bastante recomendable

Castellano
27 Dic 2011
Acabamos de pasar una semana en el hotel de Puerto Morelos (somos mexicanos) y nos agrado bastante, la atencion, cordialidad y alimentos del bufet que son muy buenos, la creperia deben de mejorarla al igual que es imposible entrar al restaurante Sensei (oriental) hay colas de 2 horas y nunca pudimos entrar. La playa y vegetacion circundante son hermosas, pero para trasladarse a Cancun o Playa del Carmen los taxis abusan en sus precios descomunalmente. Despues de conocer varios hoteles de la zona resumimos que es recomendable. Ojala y abran alguno pronto en zona de Vallarta. Gracias y nos veremos.
5,00
Jamal Baadani

BEST TIME EVER

English
20 Dic 2011
We went on our first family vacation outside of the U.S.. Had a wonderful time, three kids 13, 9, 4. Free daycare at Daisy Club 9am-5pm, then free Teen Club till 10pm. Gave my wife and I lots of time to rent car and leave property to explore cancun. Wet and Wild was great, I won the drinking game and dance contest. Snorkling was awesome. Going back in next six months. My wife just got over depression from leaving Ocean Coral & Turquesa. The staff was great. All five of us fit comfortably into the junior suite. Spa was awesome experience for my wife and I. Kids ate more than they ever have. Our 9 year old ensured he got something from every dish, took us 45 comfortin g minutes to eat each meal - we can‘t do that at home with the kids. We bought our own VIP H10 membership - we recommend it to everyone.
5,00
Eric, Pam, Ashleigh, Aaron, And Ethan Buergi

Best Vacation Ever!!!!

English
30 Nov 2011
This is our first visit to Mexico in almost 20 years--the first with the kids. Absulotely loved Ocean Coral and Turquesa!!!! Excellent pools, fun stuff to do(thanks entertainment staff!!!), great variety of foods to eat--very delicious!!!!! Thanks Joaquin for treating us so well--he made it possible for us to watch the Packer game at the Score on Thanksgiving Day!!!!!! We voted this vacation the best ever!!!!!! will be coming back in the future!!!!!!
5,00
Michelle Vrtis

Paradise Found

English
04 Nov 2011
My husband and I just returned from our second vacation to this resort, and we couldn‘t have been happier. First off we stayed October 25-November 1, 2011, during Hurricane Rina. Management handled the hurricane in a very professional manner, there was no panic -- everyone remained calm, and we were kept constantly updated. Onward -- one of the reasons we were on vacation was to re-new our wedding vows. Our anniversary is October 30 (as well as my birthday!!) so after 28 years of being together, 23 of them married, and a couple of personally difficult years -- our vow renewal was very very important to us. After booking the vacation we contacted the wedding coordinators at the Ocean Coral & Turquesa, Ana and Alexis, and they made our vow renewal this most amazing event of our lives! We felt so special -- and the surprises and special touches amazed us around every corner! Alexis stayed by our sides throughout the ceremony, and our champagne toast where Jeffrey was standing by with Champagne! Ivan took the most amazing photos which we were later able to purchase through the photo shop at the hotel and bring home with us. Alexis then met us at our dinner location at the Marina Grill where she gave us over to Gabriel the Manager, who then made sure our dinner was amazing and special -- we ended up sharing our wedding cake with the entire restaurant! Upon returning to our room -- the housekeeping staff had rose petals, decorations, a bubble bath, decadent chocolates and a bottle of wine. The next morning, if we hadn‘t forgotten, we would have been served breakfast in bed -- but we did forget and had to eat a delicious breakfast at Casa del Mar. Diana who is a hostess at the Casa del Mar always greeted us with a smile and made us feel like family. During the day at the pool, the entertainment staff kept us busy with water aerobics (great for continuing rehab on my knee replacement) and fun games (a special thanks to Denise from the entertainment staff, she is so sweet!). All in all, the resort was amazingly clean, the drinks were frosty, the service second to none and the caring spirit of the staff will have us returning to the Ocean Coral & Turquesa year after year. We just cannot say enough wonderful things about this piece of paradise we were lucky enough to discover!
5,00
Jose Enrique Sanchez Perez

excelente

Castellano
02 Nov 2011
El Ocean Coral & Turquesa a demas de ser uno de los mejores hoteles de la Riviera Maya el Plus es la atención de todo el personal la manera tan esmerada con la que fuuimos atendidos desde la persona que nos recibió a la llegada del hotel hasta el personal de la limpieza de los restaurantes de los bares los de animacion todos en general fue mas que excelente. La comida mas que exquisita muy rica y de gran calidad con ricos vinos y entradas; la habitacion muy limpia y el room service muy bien sigan asi gracias
4,17
Josh

one of the best vacations ever

English
13 Sep 2011
Just returned from a 5 nite stay at this resort, everything was wonderful! Staff was friendly as can be, facilities were clean, great pool area and beach. Highly recommend this time of year, resort was only at around 60% occupancy so never a wait for food or trouble getting drinks. I am just under 30 yrs old and there was a good mix of people, not too wild or tame, just the right amount of everything. We are already planning another trip to this resort
4,67
Bill & Eileen Anderson

Daughters wedding was awesome

English
04 Ago 2011
Took our daughter, fiance, and family down there for her wedding. The staff was outstanding, and the wedding planners did a great job. Had a couple of glitches, but that was due to a nervous bride, and they were resolved quickly. Cant wait to go back. All the H10 resorts have been an excellent time, and great value. Torn between the Ocean Coral/ Turquesa, and the Ocean Blue and Sand. Both are fantastic resorts. Enjoy
4,50
Eric Boily

Wow...

Français
21 Jul 2011
L‘Ocean Turquesa est un hotel sublime... Son personnel est accueillant et dévoué. Gabriella, responsable du service aux clients a fait en sorte que nos vacances en famille soit des plus réussies... La plage est magnifique et clame, quoi de mieux pour nous reposer ! Les repas sont excellents et variés...tous les membres de la famille s‘y sont régalés.
5,00
George Harris

Outstanding!

English
15 Jul 2011
I stayed 3 nights last year (2010) with a group of fellow travel agents from Canada. We viewed 30 hotels in the area and the Ocean Turquesa was "head and shoulders" above the rest. I‘ve now sent other couples to the Ocean Turquesa, who upon their return, whole-heartedly re-iterated my high opinion of this resort. In fact, I plan to have a group of friends together for January 2012 to travel with me. The Ocean Turquesa was the ONLY choice!
5,00
Jonathan Naveda

Vacaciones Sabrosas

Castellano
08 Mar 2011
Excelente atención, la comida de maravilla, las piscinas buenismas, en general el hotel es INCREIBLE y el personal es muy amable y educado... Full Recomendado... Saludos desde Venezuela
5,00
Greg And Trish

Absolutely Stunning Resort!!!

English
28 Feb 2011
We got married at this resort in Dec/2010....Everything was PERFECT!!! The staff is amazing and very welcoming!! Beautiful grounds and amazingly clean and comfortable!!! Gabriella has to be the most wonderful perosn in the world!! She and Arianna made my wedding day the greatest day of our lives!!! We are hoping to return for our one year aniversary!!! Hope to see you all again!!!
5,00
Agnes Kida

Wonderful time!!

English
31 Ene 2011
We loved our stay at the hotel. We can‘t say enough about the people that made our stay incredible. We have never met so many friendly, nice and helpful people as we have at this resort. It was a pleasure to be a guest at the Ocean Coral. We recomend this hotel to our friends and family. The only con we had was not enough lounge chairs at the beach and pool. But it did not pose a problem, just a suggestion. We felt very safe at the resort, and absolutely loved the food and especially the coffee. Thank you!!
5,00
Pat And Kat

The Best

English
31 Dic 2010
no negative comments, was fantastic facility, staff was way above average.... Silvia was the best, she couldnt help enough!!! we will be back!!!!!!!
4,83
Gregory Nicholls

This is a beautifully designed hotel with superb service

English
30 Nov 2010
The people at this hotel really look after you. All the staff are friendly and very helpful. Jose in Mike‘s coffee shop serves the best coffee I‘ve ever tasted. Muchas gracias, Jose! I hope to return to the Ocean Coral on my next trip to Mexico.
4,33
Ronny-sven Pietzsch

ein sehr schöner Urlaub

Deutsch
04 Oct 2010
Vom 16.09-30.09.2010 konnten wir trotz der Regenzeit(Gott sei Dank) wir sind von dieser verschont geblieben, das Hotel und die Gastfreundlichkeit genießen. Unser Zimmer war sauber und schön. Der Service war exelent. Das Buffett war sehr abwechslungsreich sowie reichhaltig. Die einzelnen a la cart Restaurants, außer das Japanische Restaurant, waren super!! Der Service und die Bewirtung am Privilege Strand waren exelent. Vielen Dank an Juaquin!!!! Wir empfehlen diese Hotel unbedingt weiter. Gerne kommen wir wieder.
5,00
Christine Cid

This hotel surpasses all that is expected!

English
27 Sep 2010
This was my best hotel experience ever! You must visit this place. The grounds are beautiful & immaculate. The staff is super friendly. The Japanese restaurant is divine. Don‘t miss it. Try to get a seating at the show table. All around this will be a wonderful choice for anyone with high service expectations. Upgrade to Privileged and you will see how the ‘other half‘ lives. Ü
5,00
Yelena Yarmolyuk

EXCELLENTE

English
16 Sep 2010
JUST SPEANT 6 DAYS AT THIS WONDERFUL HOTEL , HAD THE TIME OF MY LIFE, ENTIRE STAFF IS VERY PROFESSIONAL,FRIENDLY AND HELPFUL , ROOM WAS CLEAN AND JUST BEAUTIFUL . THE FOOD WAS DELICIOUS. HAD MY BIRTHDAY DINNER AT THE MEXICAN RESTURANT AND THEY BROUGHT OUT A CAKE FOR ME AND SANG HAPPY BIRTHDAY - JUST FANTASTIC IN EVERYWAY , WOULD RECOMENT TO ANYONE
5,00
Martinicorena Pablo

impresionante !!!!!!

Castellano
15 Sep 2010
solo estuvimos 4 dìas pero nos alcanzò para querer volver cada vez que podamos, de hecho estamos planeando ir en este verano. todo fue excelente, desde las instalaciones hasta la gente que nos atendiò como a reyes. muchas gracias por todo y espero volver a vernos.
4,50
Houston

Awesome vacation week!

English
04 Ago 2010
We stayed July 17-24th. All I can say is, WOW the hotel staff was very friendly and eager to assist with anything. We did upgrade "Privileged" and it was well worth the extra $. Joquinn is the best beach waiter ever, along with Gaspar and Francisco (vip lounge) bartenders. I can‘t leave out Jesus at the main pool bar. I truely look forward to revisiting this hotel in future. Gracias
5,00
Jeremy And Pat

best vacation ever!!

English
14 Jun 2010
Just spent a week here with my family and bast friends family! It was awesome time! The staff and the hotel are all top notch!!! You won‘t be disappointed with your time spent there!!
4,83
Rafael Belvis

Como dice Jesulin : IM-PRESIONANTE

Castellano
09 Jun 2010
Hola a todos, En primer lugar estuvimos en este hotel una semana. Cogimos la opcion privilege y la verdad es que merece la pena, El trato de lujo y sus instalaciones sin comentarios. Ojala podamos volver en proximas ocasiones. Agradecer a todo el personal de atencion privilege y en especial a RODE por habernos hecho pasar unos dias inolvidables. GRACIAS
5,00
Robert Lill

can‘t be beat

English
22 May 2010
Just spent a week. the hotel is beautiful and spotless, the rooms were very comfortable and the staff went out of their way to accomodate. Will return often
4,83
Steve And Wendy Williams

Holiday of a Lifetime!

English
31 Mar 2010
We stayed here to celebrate our 25th wedding anniversary and had an unforgettable time. We stayed in a Royal Master Suite, a fantastic room with a view straight onto the beach and ocean. All of the staff were wonderful, but special thanks to Gabriella Cangiano for making our stay so special and to Joachim for his attentive beach service. We hope to return in the future.
4,83
Shirley Reddick

Excellent

English
22 Mar 2010
This was our first trip South and I cannot say enough about the staff, food, cleanliness and entertainment. We loved it and the H10 was a 5 star rating.
5,00
Evelyn Berube

The best vacation experience of a lifetime

English
10 Feb 2010
We had two fantastic weeks of sheer pleasure. The staff were competent, considerate and very professional. The hotel was spotless and we had a beautiful view of the gardens, ocean and beach. We will definitely return.
5,00
Lucie Et Pierre De Montréal, Québec, Canada

Magnifique hôtel

Français
19 Ene 2010
On a passé une superbe semaine de vacances a votre hôtel.Tout était impécable.Pour la prochaine semaine de vacances hivernale,on va y retourner a cet hotel. Cet hôtel vaut les 5 étoiles.Sans hésitation,nous recommandons cet hôtel.
5,00
Josh And Kathy Randal

Awesome week!

English
24 Nov 2009
We went for our 35th weding anniversary and it was the best time we have ever had. THe service was amazing and the hotel was spotless. We felt so pampered. Everything was right there and we didn‘t have to leave the hotel.
4,50
De Vleminck Frederik

super

English
14 Nov 2009
zeer aangenaam hotel met zeer uitgebreide mogelijkheden voor alle leeftijden, een echte aanrader voor iedereen, zelfs met kinderen (if someone could ask Al of the diving centre to mail me, that would be great, thx) groetjes Frederik
4,00
Jill And Bernie

Lovely

English
06 Nov 2009
We had a lovely time at Ocean Turquesa. The staff (including Gabrielle the reservations manager) were very nice. The room was fantastic and had a beautiful view of the gardens, pool and beach. The resort is clean and has wonderful landscaping and spectacular pools. The food was good, but there were not many vegetarian choices among the appetizers or entrees, and none at all in the japanese restaurant. The evening entertainment was limited, and should be upgraded. The shows were not good. The daily activities were great and the entertainment staff worked hard to get everyone involved. Francisco Jorge seems to be doing a great job and has a very nice staff.
4,83
Felipe Gil Sanchez

Increible

Castellano
28 Oct 2009
totalmente quede impresionado de la amabilidad y hospitalidad con la que nos trataron todos los que conforman la gente de este hotel,las comidas exelentes a la hora que uno quisiera, realmente fuimos como pareja pero no dudamos regresarnos con toda la familia y una FELICITACION a el personal de animacion ,que buen equipo conforman exelente muchachos sigan asi.
5,00
Gregory Owen

Paradise.....

English
09 Oct 2009
We have just arrived home after spending two fantastic weeks in paradise..This hotel is definately 5 star and maybe more. We stayed in the Royal Suite above the Privilage Lounge..the room definately had the wow factor..All the staff were first class and nothing is too much trouble..special mention to Joachim the beach waiter who definately makes sure you have everything you need for a hot day on the beach..It was my wife‘s birthday when we were away and they certainly made her feel special with a birthday cake at breakfast and chocolate strawberries with pink champagne delivered to her on the beach...Another mention is the cleanliness which is outstanding and the food wondeful epecially the Mexican...Thank you for a great holiday..
4,50
Javier Sansores Ojeda

Excelente

Castellano
30 Sep 2009
Todo estuvo excelente, las habitaciones, las instalaciones, la mejor atención y servicio. Totalmente recomendable. Lo que quiciera comentar es que los sabados no termine tan temprano las actividades, así como estaría fenomenal que hubiesen puesto al karaoke en sabado y no domingo. pero fuera de ese detalle todo estuvo de lo mejor.
5,00
Jennifer Stammers

Alucinante!

Castellano
16 Sep 2009
La verdad disfruté enormemente mi estadía en el hotel. Desde una relajación extrema hasta diversidad en actividades. No dudaría ni un segundo en volver a ir, MUCHAS GRACIAS!
5,00
María Cecilia Sikora

He pasado una semana Increible !

Castellano
15 Sep 2009
He pasado una semana increíble en la que no faltó nada: una excelente habitación (decoración-vista), las actividades sugeridas (diarias-nocturnas), las instalaciones del hotel (prácticas-confortables-decoración exquisita), variedad y alternativas de lugares a la hora de comer y sobretodo la calidad humana del staff. Me he sentido tan a gusto que hecho de menos estar ahí … Espero poder visitaros nuevamente, sería un placer!
4,83
Pascale En Scott

bangelijk

English
14 Sep 2009
super super super mooi hotel !!!!!! Eten was lekker, heel mooi verzorgd, drinken en eten zoveel je maar kon. Het was één van de mooiste plekjes waar wij al geweest zijn, echt de moeite. Wij komen zeker nog eens terug
5,00
K. Ferguson

Absolutely wonderful!!!!!!

English
31 Ago 2009
This was my first trip to mexico, and I will definately be going back. So beautiful !!!!! The resort was well kept, rooms clean, food delicious. My first concern was getting sick, naturally. Four of us went and we ate everything, drank everything and had no ramifications. Other than alcohol induced, but that‘s our stupidity. You can drink any time anywhere. All inclusive is the way to go!!!! Safetly was also a concern, and at no time did I feel threatened in or out of the resort. This resort takes great pride in making clientele happy. Daily activities were sceduled and the staff tried to include everyone. I really have nothing negative to say, but If I could give one piece of advice don‘t use the ATM. Bring cash I withdrew $200 and my banked charged $244. The ATM machine is misleading. It happened to all of use, so just be careful.
5,00
Pedro Huerta

Como una Familia

Castellano
24 Ago 2009
El hotel es muy lindo, playa y piscina me encanta y solo a pasos de la habitacion, la vista era hermosa, la atención es lo mas destacado por parte de todos los que ahi trabajan, la comida muy buena aunque falto el flan de chocolate, nada mas que decir que las ganas de volver estan (vinimos en pareja) y lo haremos muy pronto, esta vez con el resto de la familia, ya estamos en campaña de recoleccion de fondos, jejeje.
4,17
Argelia Benavides

Una experiencia para volver a repetir

Castellano
21 Ago 2009
El hotel es una maravilla, la vista excepcional, la atención muy cordial por parte del personal, la comida muy buena aunque deberían ampliar los horarios para la cena, solo me queda decir que la pasamos de maravilla y con ganas de regresar muy pronto.
4,50
Vanessa Téllez

Que viva México!

Castellano
18 Ago 2009
Me ha encantado el hotel, precioso. Los empleados muy amables, con excepciones (como en todos sitios). Todo limpisimo y cuidado. Muy agradable. Una unica pega: los horarios de comidas no estan adaptados para españoles, por lo que nos deberían dejar mas margen de horarios para no tener que cenar (por ejemplo) a las 8 de la tarde. Por lo demás, es una pena que Mexico este tan lejos de España... para poder repetir la experiencia. Viva Mexico!
4,67
Summer Wathen

Memorable Vacation!

English
07 Ago 2009
We had a really wonderful time at Ocean Coral & Turquesa. The resort is beautiful, the food delicious, and the staff if friendly and helpful. We will be back next year!
5,00
Samanta Assenti

Unico

Castellano
06 Ago 2009
Viajamos desde Buenos Aires, Argentina al Ocean maya, y nos obsequiaron unas noches en el Ocean Coral & Turquesa, y realmente lo pasamos increible!!! Todo de primera, la atencion genial, las instalaciones impecables, la comida exquisita. Nos divertimos muchisimos y queremos volver para pasar de fin de año! Gracias x todo!!!
Francisco Jorge

¡Su opinión es importante!

Castellano
21 Jul 2009
Apreciados Clientes, para todo el equipo del Ocean Coral & Turquesa es un placer darles la más cordial bienvenida a esta nueva sección. Le invitamos a puntuar nuestros servicios e instalaciones y a hacernos llegar sus comentarios sobre su estancia en nuestro Hotel. Agradecemos de antemano su participación, que estamos seguros nos ayudará a mejorar cada día. ¡Reciban un cordial saludo!
Francisco Jorge

Welcome to Ocean Coral & Turquesa

Castellano
29 Jul 2009
Welcome to Ocean Coral & Turquesa! Ocean Coral and Turquesa, recently Granted as the Best International Resort 2009 by the Conde Nast Traveler, an all-inclusive resort in the Puerto Morelos - Cancun area of Mexico is a brand new facility. It is located just 11 miles south of Cancun and 22 miles north of Playa del Carmen. Travelers on vacation will find this a very convenient location for sightseeing all along the Riviera Maya of Mexico. The resort, located at the National Biosphere Park in Puerto Morelos, considered the gateway to the Riviera Maya, is a quiet fishing village where you will find biodiversity, beautiful coral formations; perfect for scuba diving and snorkeling--plus fabulous climate. Ocean Coral & Turquesa, a five-star luxury resort, features exquisite guest suites, some with private Jacuzzis on the balcony. Many suites offer breathtaking views of the clear turquoise waters of the Caribbean Sea, surrounded by white sand that never gets hot enough to burn your feet. Should you need to be in contact with family or business associates back home, you will find wireless internet, business center & more executive‘s facilities. Why not, Up Grade Your Self !!! & feel like Privileged, with our Privilege Service, relax in a spectacular Master Suites-Ocean Front, with Jacuzzi, VIP treatment, SPA, Lobster dinner, Concierge Service, Private Breakfast, exclusive Room services, Internet & Private Beach Lounge area and many more pampers for your relaxing vacation. Luxury does not stop when you leave your suite. We feature many shopping opportunities on the premises as well as laundry, medical, and babysitting services. We also offer several swimming pools, including a heated pool and 4 sensational outdoor pools with a separate children‘s pool. Our sports center features tennis courts, bocce ball and a multipurpose court for volleyball or basketball. Our luxurious Metamorphosis Spa features beauty treatments, massages, and meditation. We also offer a fitness center so you can continue your workout routine. Here you will find free weights, a Jacuzzi, sauna and steam room plus cardiovascular equipment including stationary bicycles. 24 Hours All Inclusive!!! enjoy your meals in our main International buffet restaurant or one of our six specialty restaurants. You will find our bars to be comfortable and offering the most delicious and creative drinks. Daily activities programs and evening events are programmed for your delight and entertainment. Your children will enjoy the time they spend at our Daisy Kid‘s Club, making new friends and participating in a variety of exciting games. Welcome to the Ocean Coral and Turquesa, where all your vacation dreams will come true. Enjoyed!!! Francisco Jorge General Manager

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